registered alcohol and drug technician resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Proactive Counselor eager to help patients learn to live and thrive with substance abuse. Compassionate and comforting approach with deep understanding of related issues and intervention options. Mission-oriented Counselor successful in developing robust youth ministry programs and serving as positive role model. Highly accomplished in helping youth strengthen relationship and providing growth opportunities. Organized successful at managing multiple priorities while maintaining strong work ethic and exhibiting positive attitude. Solutions-oriented Counselor with Addiction Studies degree and proven expertise in substance abuse treatment field. Compassionate nature and exceptional communications skills leading to positive outcomes.

  • Recovery counseling
  • Communications theory
  • Mental health support
  • Intervention planning
  • Crisis response
  • Obsessive-compulsive disorder proficiency
  • Adult corrections expertise
  • Knowledge of juvenile justice system
  • Needs assessment
  • Expertise in crisis intervention techniques
  • Strong public speaker
  • Cognitive Behavioral Therapy (CBT) proficiency
  • Skilled in intake interviewing
  • Daily living activities educator
  • Public speaking ability
  • Product upselling
  • Refund handling
  • Security monitoring
  • Cash Handling
  • Cleaning and sanitizing
  • Cleanliness
  • Product and service sales
  • Order taking
  • Inventory Management
  • Payment Processing
  • Currency sorting
  • Multi-tasking ability
  • Loss prevention
  • Heavy lifting
  • Product knowledge
  • Store merchandise stocking
  • Product restocking
  • Maintaining store appearance
  • Cash register skills
  • Sales expertise
  • Strategic sales knowledge
  • Stocking and replenishing
  • Warehousing functions
  • Staff education and training
  • Medical terminology knowledge
  • Recordkeeping strengths
  • Data Entry
  • Quick learner
  • Creative problem solving
  • Key holder experience
  • Good listening skills
Work History
Registered Alcohol and Drug Technician, 01/2018 - Current
Danone Salt Lake City, UT,
  • Developed team communications and information for Substance Abuse meetings.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Worked with Program Residents to understand requirements and provide exceptional Recovery service.
  • Worked with Program Residents to resolve issues and regain or develop positive coping skills. Also, assist residents through counseling to break the cycle of addiction.
  • Monitored client census by using daily Movement Report and recording admissions, discharges, doctor appointments and site visit data.
  • Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
  • Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Collected urine samples to test for substance use.
  • Developed individual treatment goals based on history and diagnosis.
  • Facilitated group and individual therapy in outpatient setting.
General Merchandise Stocker/Customer Service Representative, 06/2019 - 12/2019
Ace Hardware City, STATE,
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Acknowledged safety issues and contacted management regarding concerns and for quick resolution.
  • Unloaded arriving product stock and moved to store display areas.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Simplified shipping and receiving processes, which boosted productivity.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Answered customer questions and provided detailed product information.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Consistently lifted materials weighing as much as 70 pounds.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting and stocking merchandise.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Checked and pulled defective or expired products from shelves.
Auto Detailer/Customer Sales Associate, 02/2015 - 01/2018
Cruz Car Wash City, STATE,
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Performed inspections daily and kept complete, accurate records of vehicle condition.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
  • Interacted face-to-face with customers to understand vehicle detailing needs and ensure quality satisfaction.
  • Reported any customer-oriented issues immediately to management for swift assistance and resolution.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Shined vehicle windows and windshields to remove water spots.
  • Provided mobile detailing services to clients at places of employment.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Assisted customers by answering questions and fulfilling requests.
  • Stocked merchandise each day, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Drove team revenue totals by bringing in over minimum required in sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Educated customers on promotions to enhance sales.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Answered questions about store policies and concerns to support positive customer experiences.
Sanitation Lead, 06/2017 - 12/2017
Santa Cruz Nutrtionals City, STATE,
  • Maintained neat, clean and sanitized work areas.
  • Followed company and OSHA safety protocols for handling and disposing of hazardous materials.
  • Operated Vitamin Conveyor to transport items between locations.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Revitalized work station area operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Certificate For Addiction Studies : Drug And Alcohol Addiction , Expected in 12/2017
William Jessup University - San Jose , CA
Status -
: , Expected in
High School GED - ,
Status -
Building Maintenance : Building Maintenance , Expected in 11/2014
Vocational Trainning - Jamestown, CA,
Status -
  • Registered Alcohol and Drug Technician (RADT)
  • Cardio Pulmonary Resuscitation (CPR)
  • Food Handler Card
Additional Information

References upon request.

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Resume Overview

School Attended

  • William Jessup University
  • High School GED
  • Vocational Trainning

Job Titles Held:

  • Registered Alcohol and Drug Technician
  • General Merchandise Stocker/Customer Service Representative
  • Auto Detailer/Customer Sales Associate
  • Sanitation Lead


  • Certificate For Addiction Studies
  • Building Maintenance

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