registered alcohol and drug counselor resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Caring, empathetic Registered Alcohol and Drug Technician with 1.5 years of experience in a residential treatment program setting. Exceptionally talented at building rapport with different consumer groups to encourage honesty and growth in recovery from substance abuse. Currently have accumulated over 3,000 hours of experience with the Alcohol and Other Drug and Co-Occurring Disorders population. Desire to pursue a new role with Recovery Resources.

  • Specimen testing
  • Providing community referrals
  • Individual counseling
  • Clinical assessment
  • Clinical Documentation
  • Goal Setting
  • Crisis Intervention
  • Reading comprehension
  • Detail-oriented
  • Computer skills
  • Clerical
  • First Aid/CPR
  • Verbal and written communication
Work History
Registered Alcohol and Drug Counselor, 09/2019 to present
Hyatt Hotels Corp.Greenville, SC,
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Developed individual treatment goals based on history and diagnosis.
Front and Back Office Medical Assistant, 04/2002 to 08/2005
Kaweah Delta Medical CenterCity, STATE,
  • .Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment.
  • Managed phone calls and messages for two physicians, three nursed and two medical assistants
  • Partnered with insurance company contacts to obtain authorizations related to performing medical procedures.
  • Ordered prescription refills on behalf of existing office patients.
  • Triaged patients in-person and via telephone to help optimize clinical resources.
  • Registered new patients and updated existing patient demographics by collecting detailed patient information including personal and financial information.
  • Collected deductibles and copays to post money to patient accounts.
  • Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
Medical Records Custodian/Lead Person, 08/1993 to 08/2002
Visalia Medical ClinicCity, STATE,
  • Assisted in management of Medical Department with approximately 20 employees, in a facility with 50+ physicians and their staff.
  • Processed medical records requests from outside providers according to facility, state and federal law.
  • Delivered charts to assigned areas of the clinic by following established routing procedures.
  • Maintained patient records in compliance with security regulations.
  • Maintained patient confidence by keeping patient records information confidential.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Accurately pulled patient records for upcoming appointments and procedures, typically within a 2-hour period.
  • Maintained accuracy, completeness and security for medical records and health information.
: Alcohol And Other Drug Counseling Certification , Expected in 01/2019 to University of The Pacific - Stockton, CA

GPA: 3.96

  • Professional development completed in Alcohol and Other Drug Certification Course.
High School Diploma: , Expected in 06/1992 to Mt. Whitney High School - Visalia, CA

GPA: 3.4

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Resume Overview

School Attended

  • University of The Pacific
  • Mt. Whitney High School

Job Titles Held:

  • Registered Alcohol and Drug Counselor
  • Front and Back Office Medical Assistant
  • Medical Records Custodian/Lead Person


  • High School Diploma

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