Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Corporate Trainer / Executive Director / Organizational Leader Leadership & Engagement Training * Cultural Change Management * Business/Strategic Planning Profile Proactive change agent with established leadership experience and confirmed results Committed to the successful growth of the company as a whole through proven, operative training Skilled communicator dedicated to the constructive shaping of company culture through leadership Proven success in establishing and guiding relationships with clientele, trainees, partners, employees and investors to advance company vision and mission to fruition
Core Qualifications
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Achievements
Professional Experience
01/2016 to Present
Regional Trainer Altice Usa Mountain Home, AR,
  • A locally-owned grocery store chain comprised of one-hundred locations throughout North Carolina, South Carolina and Virginia Lead the implementation and facilitation of all training and development programs for Lowes Foods that supported the organization's strategy and culture, and drove the development of current and future leaders through dedicated coaching.
  • Provided direction, communication and feedback to the Training Team, Division Directors, Merchandisers and Store Directors as it pertained to new initiatives, culture, sales, and product knowledge training.
  • Drove the delivery and execution of the Lowes Foods onboarding program, including training hiring owners and ensuring all candidates experienced the Lowes Foods brand throughout onboarding.
  • Partnered with store leadership and the Training Team to create and deliver customized training, development and learning solutions across all organizational lines to support cultural initiatives and drive sales.
  • Evaluated training programs and technology to ensure they were effective at meeting the cultural change goals and new brand initiatives.
  • Facilitated focus groups to gather insights into program effectiveness and future learning opportunities to shape organizational behavior.
  • Coached and developed Department Managers, Co-Managers and Store Manager/Director to deliver the Lowes Foods brand and guest experience, and to build the bench of next level leaders.
  • Developed and implemented sales and leadership training with clear focus on bringing about cultural change and leadership in support of the company's vision and mission Served as board member in the development and implementation of private label initiatives.
01/2012 to 01/2013
Corporate Trainer/National Field Trainer Metropolitan Government Of Nashville & Davidson County , ,
  • National leader in premiere wood pellet grills as recognized by consumers, grilling enthusiasts and competitive BBQ circuits.
  • Trained incoming sales representatives in both corporate headquarter classroom setting as well as nationwide field training.
  • Collaborated on the development, revision, and implementation of curriculum and instructional materials in order to achieve the most effective outcomes by the sales force.
01/2005 to 01/2012
Executive Director Christi Berry, MSML City, STATE,
  • Mobile: (555) 432-1000 Email: resumesample@example.com Led both classroom instruction and field training, increasing retention and exceeding sales expectations.
  • Reported directly to Vice President of Sales on trainee potential and progress in classroom and field.
  • Served as board member for decisions on trainee retention, and as mentor in post-training support.
  • Serviced national sales territory while field training with specific emphasis on the Pacific Northwest.
  • Drove sales growth through opening new territories including the states of Kentucky and Hawaii.
  • Consistently set new sales records in the field while training, including two state records.
  • DGDC, a 501(c)3, Not-For-Profit Organization A provider of services that train children and adults in the arts, build strong community/business relationships and funding partnerships, as well as facilitate overall personal and community health.
  • Served in leadership role directing and managing business strategies and training activities in support of the company's vision and mission.
  • Defined and established organizational vision, mission, goals, structure, procedures and services.
  • Researched and developed organizational structure, niche and market-share focus.
  • Developed training programs and initiatives, created curriculum and training materials Recruited, trained, coached and managed both paid and voluntary staff.
  • Drove market growth by focusing on the needs of the client and excellent organizational standards.
  • Enlisted businesses, organizational sponsors, local investors, board members and additional labor and finances in support of business venture.
  • Increased revenue by 23% during Q1 2012 due to personal solicitation of additional corporate sponsors.
  • Designed advertising campaigns, promotions and generated new business while ensuring excellent customer service and quality services provided.
  • Established increases in revenue year-after-year, averaging 163% increase each year serving over 1,500 students and their families between 2005-2012.
  • Negotiated and secured contracts with employees, property, outside services, special events, performance venues and rental agreements.
  • Awards & Honors Outstanding Community Leader Award 2010 *Two-time MVP award recipient *Ten-time Top Performer Award recipient *Two-time honorary guest speaker on national sales call *Sales record holder for state of Virginia 2012 *Sales record holder for state of Kentucky 2012 *Sales record holder for Federal Way, WA, 2012 *Sales record holder for Portland, OR, 2013.
Education and Training
Expected in 2018
Ph.D.: Business Management
Capella University - Minneapolis, MN
GPA:
Student, expected completion 2018
Expected in
Master of Science: MANAGEMENT & LEADERSHIP
Western Governors University - Salt Lake City, UT
GPA:
Expected in
Bachelor of Science: Business Management
Western Governors University - Salt Lake City, UT
GPA:
Certifications
COMPTIA PROJECT+ CERTIFIED - 2014
Skills
premiere, advertising, arts, business strategies, c, coaching, com, community health, competitive, contracts, client, excellent customer service, delivery, directing, direction, Email, special events, focus, hiring, instruction, leadership, leadership training, mac, Director, managing, market, materials, mentor, next, organizational, Profit, progress, speaker, quality, Sales, Store Manager, strategy, training materials, training programs, vision

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Resume Overview

School Attended

  • Capella University
  • Western Governors University
  • Western Governors University

Job Titles Held:

  • Regional Trainer
  • Corporate Trainer/National Field Trainer
  • Executive Director

Degrees

  • Ph.D.
  • Master of Science
  • Bachelor of Science

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