• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Referral Specialist
Please provide a type of job or location to search!
SEARCH

Referral Specialist Resume Example

Love this resume?Build Your Own Now
REFERRAL SPECIALIST
Summary

Administrative Assistant focused on driving productivity by leveraging strong front office management skills.

Highlights
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Self-directed
  • Self-starter
  • Resourceful
  • Strong interpersonal skills
  • Time management
  • Results-oriented
Experience
Osf HealthcareBrimfield , ILReferral Specialist04/2014 to Current
  • Process referrals for 5 providers.
  • Verify insurances.
  • Obtained prior authorizations.
  • Organized files, mailed out referrals, faxed reports and scanned documents.
Osf HealthcareCherry Valley , ILReferral Specialist06/2013 to 04/2014
  • Processed incoming referrals.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Managed daily office operations and maintenance of equipment.
  • Managed the receptionist area, including scheduling patients, taking money, greeting visitors and responding to telephone and in-person requests for information.
Ball CorporationBroomfield , COCustomer Advocate09/2010 to 06/2013
  • Obtained relevant evidence and information regarding suspicious claims.
  • Served as subject matter expert in Federal and State incoming calls.
  • Communicated with insured individuals to explain benefits and Explanation of Benefits.

Uncle Julio'sGainesville , VAMedication Resident Aid12/2009 to 09/2010
  • Observed and documented patient status and reported patient complaints to the case manager.
  • Read and recorded temperature, pulse and respiration.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Positioned residents for comfort and to prevent skin pressure problems.
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
Uncle Julio'sNaperville , ILTech Support Agent06/2009 to 10/2009
  • Customer Service for Advanced Technical Support.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Provided accurate and appropriate information in response to customer inquiries.
  • Addressed customer service inquiries in a timely and accurate fashion.
  • Maintained composure and patience in face of difficult customer situations.
  • Support customers with online billing and account issues.
  • Trained new employees and explained protocols clearly and efficiently.
  • Provided base level IT support to customers.
  • Resolved customer complaints and concerns with strong verbal and negotiation skills.
Le Barons Honker CaféCity , STATEWaitress02/2009 to 06/2009
  • Assisted guests with making menu choices in an informative and helpful fashion.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner..
Sturgeons RestaurantCity , STATEWaitress05/2008 to 09/2008
  • Customer Service.
  • Back office work.
  • Inventory/ Purchase orders.
DIRECTVCity , STATEBoise Idaho12/2003 to 07/2007
  • Customer care / Retention/Fraud/ Tech Support
  • Handle escalated calls by providing legendary customer service.
Education
Diploma1997Vallivue High School, City, State
  • Additional Education: Communication Skills class and Leadership Training class.

  • Volunteer work: Worked for law firm filing and organizing legal documents
Bachelor of Science:Business Management University Of Phoenix, City, State
  • Completed 2 years.
Skills

accounts receivable, communication skills, customer service, patient care, filing, inventory, leadership, training, organizing, scheduling, and technical support.

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

77Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • Vallivue High School
  • University Of Phoenix

Job Titles Held:

  • Referral Specialist
  • Customer Advocate
  • Medication Resident Aid
  • Tech Support Agent
  • Waitress
  • Boise Idaho

Degrees

  • Diploma 1997
    Bachelor of Science : Business Management

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Authorization-and-Referral-Specialist-resume-sample

Authorization and Referral Specialist

Lehigh Valley Hospital & Health

Kintnersville , PA

Referral-Specialist-II-resume-sample

Referral Specialist II

Centene Corporation

Antonia , MO

Referral-Coordinator/Insurance-Verification-Specialist-resume-sample

Referral Coordinator/Insurance Verification Specialist

Minnesota Urology, Pa

Coon Rapids , MN

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.