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reentry security specialist resume example with 1+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Detail-oriented Security Specialist adept at managing facility and personnel security. Knowledgeable about premises monitoring, CCTV, screening techniques and defensive tactics, demonstrated over 2 years of security, and retail experience. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Skills
  • IT Security
  • Vulnerability Assessment
  • Threat Management
  • Risk management
  • Facility and Retail security experience
  • Punctuality
  • Keen observer
  • Security camera monitoring
  • Emergency Response
  • Safety and security
Work History
03/2022 to 08/2023
Reentry Security Specialist Spectrum Health Traverse City, MI,

General Security of over 120 clients, and meeting needs of said clients. Transportation of clients to and from work, building security, and giving pat downs, and drug tests. Occasionally property searches. As well as writing reports, and rewards for bad, and good behavior in the program.

  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution
  • Applied effective time management techniques to meet tight deadlines
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks
05/2022 to 02/2023
Digital Shopper Walmart In Mansfield, Possum Run Rd. City, STATE,

Collect items for over 100 customers orders online, Customer Service when needed, and unloading those 100+ orders from other digital shoppers, and preparing them for delivery to customer.

  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes
  • Tracked substitutions and informed customers of changes
  • Consistently met deadlines and quality goals for accuracy and timeliness
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up
  • Developed professional relationships with customers to establish repeat business and increase trust
  • Provided product advice to customers to help select most suitable items for individual needs
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
  • Met existing customers to review current services and expand sales opportunities
  • Recorded accurate and efficient records in customer database
  • Selected correct products based on customer needs, product specifications and applicable regulations
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
  • Developed and maintained strong working relationships with professionals within assigned territory
09/2022 to 01/2023
Convenient Store Clerk Speedway Gas Station City, STATE,

Ran PoS register for over 100 orders each shift, clean and stock store, put away inventory, and stock inventory, as well as handle customer service.

  • Lifted up to 30 pounds at once and used forklift to move heavier loads
  • Performed inventory control, such as counting, and stocking merchandise
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance
  • Assisted customers by answering questions and fulfilling requests
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases
  • Helped customers complete purchases, locate items, and join reward programs
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
  • Provided correct change for purchases to avoid customer confusion or disputes
  • Operated POS systems to accurately process customer purchases
  • Issued detailed receipts to every paying customer as proof of purchase and to avoid discrepancies
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases
  • Responded promptly to requests for assistance, spills and customer inquiries
  • Handled cash with high accuracy and took care to check bills for fraud
  • Learned duties for various positions and provided backup at key times
  • Worked with floor team and managers to meet wide range of customer needs
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
  • Checked personal identifications during alcohol and tobacco sales
  • Performed cash, card and check transactions to complete customer purchases
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked
  • Identified and resolved discrepancies and errors in customer accounts
Education
Expected in 05/1996
GED:
Pioneer Career And Technology Center - Shelby, OH
GPA:

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Resume Overview

School Attended

  • Pioneer Career And Technology Center

Job Titles Held:

  • Reentry Security Specialist
  • Digital Shopper
  • Convenient Store Clerk

Degrees

  • GED

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