LiveCareer-Resume

recruiter staff specialist resume example with 11 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Resourceful Recruiter who consistently meets and exceeds productivity goals. Proven capacity to troubleshoot concerns to resolve all issues quickly. Maintains a high level of professionalism, patience and efficiently to minimize customer dissatisfaction and increase customer loyalty. Adept multitasker with the ability to address multiple customer and company tasks with the highest degree of professionalism and accuracy.

Skills
  • Multitasking
  • Recruiting
  • Microsoft Office
  • Human Resources
  • Excellent communication skills
  • Strong Organizational skills
  • Accounts Payable
  • Accounts Receivable
  • Dependable and reliable
  • Data Entry
  • Problem Analysis and Conflict Resolution
  • Office Systems Management
  • Friendly, positive attitude
Education and Training
York Technical College Rock Hill, SC, Expected in Associate of Applied Science : Business Administration - GPA :
Experience
Ukpeagvik Inupiat Corporation - Recruiter / Staff Specialist
Fairhope, AL, 05/2020 - Current
  • Manage the daily operations for the office.
  • Handle all recruiting for open positions within the company.
  • Meet with all department heads to discuss job requirements in order to find the best candidate for the open position.
  • Screen resumes as well as contact and screen potential new candidates for employment.
  • Gather and handle all documentation and paperwork regarding new employees.
  • Perform background checks as well as employment verification.
  • Administer drug testing as well as all pre-employment applicant activities.
  • Prepare, create, and maintain new hire packets for all employees.
  • Provide current and potential new employees with information about policies, job duties and requirements, working conditions, wages, and employee benefits.
  • Process and invoice all daily work from all drivers. Process, submit, and authorize payroll for all employees.
Amerifleet - Office Manager
Colmar, PA, 03/2017 - 05/2020
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed the CSC office function, which included running reports, payroll, scheduling employee training and handling office supplies and equipment.
  • Maximized productivity by establishing efficiency and productivity standards to achieve least cost distribution, while maintaining superior customer service.
  • Recruited office staff for call center as well as recruited for delivery driver position.
  • Handled all onboarding procedures for all new employees.
  • Implemented and managed work practices and procedures in order to increase individual and CSR team efficiency.
  • Distributed and managed CSR and office staff workload, projected workforce needs to ensure seasonal demand coverage.
  • Recruited and retained employees who possessed the knowledge, experience and behavioral skills that helped the business reach its goals.
  • Appropriately addressed under performance before it impacted the business.
  • Processed AP/AR, Collections and Reconciliation for the Suburban Propane office as well as responsible for data entry and inventory control.
  • Coordinated with Suburban Propane regional and corporate personnel to ensure and achieve operation efficiencies.
  • Coached, motivated, and energized the CSR team to achieve maximum potential and optimal customer service results.
  • Monitored employee performance, implemented individual development plans and activities.
  • Initiated and coordinated training and incentive plans, and evaluated employees against clear performance standards and Company policies.
Collins Aerospace - Service Coordinator
Rockford, IL, 09/2015 - 03/2017
  • Performed a variety of customer service/dispatching and administrative duties required to efficiently ensure customer care/satisfaction as well as maintained a fluid work environment.
  • Scheduled and maintained the daily work for 8-12 Service Technicians.
  • Effectively addressed and resolved all service- related issues and complaints in a timely manner. Processed service work orders within 72 hours of completion.
  • Scheduled service calls from creation of service accounts through service completion.
  • Reassigned service work as needed due to current workloads and priorities.
  • Worked closely with office employees and service technicians to ensure all aspects of a job is completed and provided support and guidance for services including installations, maintenance and repair
Suburban Propane - Customer Account Administrator
City, STATE, 12/2010 - 09/2015
  • Addressed a high volume of inquiries from current customers to investigate and resolve questions and concerns regarding their services and/or bill.
  • Established a new customer base via promotional information and set up those new accounts.
  • Responded to service requests and emergency call outs during and outside business hours as well as scheduled deliveries for current customers.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.

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Resume Overview

School Attended

  • York Technical College

Job Titles Held:

  • Recruiter / Staff Specialist
  • Office Manager
  • Service Coordinator
  • Customer Account Administrator

Degrees

  • Associate of Applied Science

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