recruiter agent resume example with 10 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Forward-thinking individual with refined interpersonal and multitasking skills who believes that relationship building is the key to successful recruiting, training, development, retention, and an improved workplace culture. Genuine influencer who thrives on putting the human back in human resources by creating a culture conducive to change and translating visions and strategies into action.

  • Digital Communication
  • Organizational Leadership
  • Relationship Building
  • Talent Acquisition & Development
  • Presentation Skills
  • Core Competency Development
  • Analytical Skills
  • Legal Knowledge
  • Technological Competency
Work History
07/2018 to Current
Recruiter/Agent Experian Idaho Falls, ID,

Hire and network with entry-level insurance agents through relationship building and continuous training to ensure the retention of the right insurance talent for the agency

Benefits Management:

  • Identify sales opportunities for insurance plans and oversee benefit portfolio of clients
  • Identify risk management, handle policy renewals, modifications, track claims, explain and deliver benefits that work alongside the policy


  • Meet hiring goals by identifying top talent of those looking to grow and expand themselves and the organization
  • Schedule interviews, facilitate, salary and benefit packages, and communicate denials with constructive feedback.
07/2019 to 09/2020
Human Resources Director Experian Il, IL,

Recruited to direct HR operations and foster strong relationships with multiple non-profit organizations by making accessibility and responsiveness a priority. Supported the development and administration of effective team member retention and recruiting by creating and implementing a strong orientation and onboarding process

Talent Acquisition:

  • Restructured talent acquisition team to better align to functional and business needs and enhance productivity and performance
  • Developed and maintained recruiting networks and relationships with various colleges, career centers and talent platforms
  • Negotiated vendor contracts and achieved a $25k cost savings on Indeed and CareerBuilder and recruiting licenses

Staffing and Recruiting:

  • Screened resumes, conducted behavioral and personality assessments, created a sense of urgency for immediate hires, focused on quality vs quantity of candidates, and streamlined entire recruiting process
  • Maintained advertising and virtual screening using platforms such as Hire Vue and Zoom
  • Developed onboarding and orientation processes which focused on setting expectations and improving work culture while promoting the commitment to organizational goals
  • Managed the candidate experience by being the initial contact, moving candidates through the interviewing process, pre-screening, and maintaining the recruitment pipeline

Daily HR Functions:

  • Handled bi-weekly payroll, employee relations, conflict management, and performance reviews
  • Continuously promoted diversity and inclusion trough heightened employee engagement, transparency, collaboration, and effective communion which resulted in a strengthened company culture
02/2016 to 05/2019
Human Resources Director Curaleaf West Palm Beach, FL,

Recruited to direct HR operations and collaborate with other off-site locations to develop new business processes, foster employee engagement, recruit top talent and improve company culture.

Organization Development:

  • Implemented bi-weekly meetings with 5 other department heads to discuss goals, updates, challenges, and root-cause analysis, increasing productivity across locations by 25%.
  • Focused on developmental initiatives, action plans, and training materials that improved retention, employee engagement, and organizational performance by 20%.

New Acquisitions:

  • Participated in the merger and acquisitions of two new companies in two different states.
  • Conducted human resource planning for employees such as employee needs, industry trends, succession planning, and recruiting forecasts, onboarding, and the implementation of new policies, procedures, and employment handbook.


  • Designed and updated job descriptions, screened incoming resumes and acted as a consultant to new hires and help them onboard.
  • Performed training and development as well as new-hire orientation

Payroll & Benefits Administration:

  • Maintained vacation and sick leave records; notified employees of upcoming deadlines and restrictions regarding paid time off (PTO); compiled statistical reports for senior management on trends and overall payroll numbers.
02/2012 to 12/2015

Achieved human resource objectives through effective hiring, coaching, mentoring, promoting, training, and counseling. Established a shared vision to promote individual and professional growth that resulted in a welcoming culture

Talent Recruitment:

  • Conducted behavioral based interviewing, consultation with managers over candidate's skills sets, and selection recommendations
  • Sourced candidates via job fairs, social media, e-mail campaigns, etc
  • Interviewed prospective candidates on LinkedIn, Tradeshows, Job Boards, Internal Database, social media, and Referrals

Compensation Management:

  • Followed salary forecasts and occupational trends for strategy of benefit and compensation packages
  • Prepared for the release of employee materials to maintain education of latest compensation and benefits information
  • Collaborated with human resources and benefits carriers to negotiate benefit and plan structures

Employment & Labor Relations:

  • Developed and managed training programs regarding major policy changes, regulatory compliance such as sexual harassment, employee and labor training, and performance management.
Expected in 2022 to to
SHRM Certification – In progress:
- ,
Expected in 2014 to to
BS: Business Administration
Indiana University - ,
Member – Society of Human Resources Management (SHRM)

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Resume Overview

School Attended

  • Indiana University

Job Titles Held:

  • Recruiter/Agent
  • Human Resources Director
  • Human Resources Director
  • HR Coordinator


  • SHRM Certification – In progress
  • BS

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