LiveCareer-Resume

recruiter account manager resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Sales monitoring
  • Product and service knowledge
  • Retail operations management
  • Microsoft Office expertise
  • Business Development
  • Customer Service
  • Training and development
  • Marketing
  • Issue and conflict resolution
  • Good work ethic
  • Flexible schedule
  • Supervision & leadership
  • Relationship Building
  • Account Management
  • Verbal and Written Communication
  • Strategic Account Planning
  • Candidate Sourcing
  • Recruiting and Sourcing
Experience
12/2022 to Current
Recruiter/Account Manager Trident Seafoods Various, AK,
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Explained job duties, compensation and benefits to potential candidates.
  • Advertised and promoted open positions using social media and digital marketing procedures.
  • Created and maintained positive relationships with hiring managers and HR business partners.
  • Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
  • Facilitated job application processes for qualified candidates.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Compiled data from personnel records and prepared reports on candidate performance and qualifications.
  • Read, analyzed, and interpreted various internal and external documents and reports.
08/2019 to 12/2022
Manager The Whitlock Group Indianapolis, IN,
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Consistently made monthly sales of at least $24,000 a month with high annual sales for 2020 of $289,000.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
05/2016 to 09/2021
Project Manager Trident Seafoods Seattle, WA,
  • Supervised day-to-day operations, equipment use and team of employees.
  • Managed daily work assignments by delegating tasks and monitoring progress.
  • Communicated with local business owners and community members to facilitate use of resources.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Established and maintained relationships with vendors and liaised with appropriate personnel to access facilities for inspection.
  • Screened, selected and assisted with training new employees as part of robust on-boarding process.
  • Coordinated schedules of vendors and service providers to handle diverse operational and supply needs.
  • Established work schedules and assignments for employees so that each area was properly staffed at all times.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Led meetings with internal team members, consultants and contractors.
  • Conducted periodic inspections of job sites for quality and progress.
06/2015 to 03/2018
Manager Motel 6/Studio 6 Albany, NY,
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Increased customer base and market share by promoting product through diverse channels.
10/2013 to 06/2015
Shift Leader Wendy's City, STATE,
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
  • Organized daily workflow and scheduled staff vacations for adequate coverage.
  • Documented receipts, employee hours and inventory movements.
  • Enforced compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Delegated tasks to employees and monitored activities and task completion.
Education and Training
Expected in 05/2013 to to
High School Diploma:
Oak Hills High School - Cincinnati, OH
GPA:

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Resume Overview

School Attended

  • Oak Hills High School

Job Titles Held:

  • Recruiter/Account Manager
  • Manager
  • Project Manager
  • Manager
  • Shift Leader

Degrees

  • High School Diploma

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