(555) 432-1000,
, San Francisco, CA
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Core Qualifications
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
George Mason University Fairfax, VA Expected in B.A. : COMMUNICATION - GPA : B.A. COMMUNICATION, Public Relations -- George Mason University, Fairfax, VA
Highwood Usa - RECRUITER
Hometown, PA, 09/2009 - Current
  • This position focuses on outreach planning, onboarding, and recruiting for over 5,600 National Language Service Corps (NLSC) members to provide volunteer language services to the U.S. Recruiter:
  • Assist management in developing and implementing organization recruitment strategy for the National Language Service Corps (NLSC) contract
  • Assist management in updating and implementing program processes and procedures to function within NLSC's applicant tracking system- CRM (Client Relationship Management)
  • Consults with Deputy Director of Recruiting to activate and post Mission Support Requisitions that accurately reflect the duties, responsibilities, certifications, experience and security classifications required for the positions
  • Posts advertisements in newspapers, employment websites, and conference program guides
  • Source, schedule, screen, interview and track the progress of candidates through according to current assignment requisitions and provide appropriate recommendations to management
  • Interface and maintain relationships with the NLSC academic partners and recruiting contacts
  • Team lead in planning, coordinating and execution of recruiting events; travel and attend 12 recruiting events per year across the United States to promote the NLSC program, and to increase the pool of diverse candidates: outreach events on campuses, job fairs and language organizations
  • Generate and distribute various reports using CRM and Microsoft Excel Associate Recruiter:
  • Guide potential NLSC members through the membership process, including phone screen, completion of language self-assessment forms and completion of membership commitment letter
  • Manage and maintains applicant records in CRM and data tracking using MS Excel and SharePoint
  • Assist in sourcing, screening and posting ads for potential members
  • Research details for upcoming conferences, capturing estimating costs and actual costs
  • Plan, coordinate and participate in scheduled language events and career fairs across the country to promote and recruit for the NLSC
  • Keep inventory of NLSC promotional giveaways and supplies; reorder stock as needed
  • Maintain yearly recruitment ODC and travel budgets
  • Assist staff with travel arrangements and processing expense reports using Concur Travel
  • Participate in user testing for CRM system integration to include: troubleshooting initial system problems, collaborating with IT staff to implement system improvements, and assisting IT staff in making system upgrades
Layton, UT, 05/2009 - 09/2009
  • This position worked as part of a team supporting the office manager, and was responsible for the day-to-day tasks and administrative duties of the office including covering the reception area.
  • Proofread documents and corrected errors
  • Organized and filed incoming invoices and statements for expense report processing
  • Worked and acted as the liaison between senior management, employees, and clients to ensure proper lines of communication critical in addressing problems and issues requiring immediate attention and resolve
Maine Health - CASE MANAGER
Wetbrook, ME, 11/2007 - 02/2009
  • This position maintained primary ownership of 63 ongoing cases during the life insurance underwriting process which required engaging in frequent communication and coordination between life insurance agents, carriers, and internal resources.
  • Received and reviewed new insurance applications for missing information and processed data entry
  • Conducted regular follow-up via phone primarily and email and/or fax secondarily, on all outstanding underwriting requirements
  • Organized and prioritized workload to ensure case is processed, issued, and placed in a timely manner while maintaining frequent communication to manage customer expectations appropriately
  • Maintained internal processing database to document work activity and communication on all assigned cases
INOVA Fair Oaks Hospital - liaison within the Emergency Department
City, STATE, 09/2002 - 10/2008
  • Fairfax, VA This position was focused on registering patients to receive medical services in hospital outpatient, inpatient, ambulatory, or emergency services.
  • Interviewed patients and families to gather quality demographic information, validated & verified insurance, and received payments and referred patients to Financial Advocates
  • Acted as a liaison within the Emergency Department, between the hospital and with the community by promoting positive public relations throughout the hospital
  • Performed Quality Assurance review for proper diagnosis and insurance provider to ensure collectible accounts
  • Determined & collected cost-shares, & partial payments for services to be received TECHNICAL AND ADMINISTRATIVE SKILLS
  • Microsoft Dynamics CRM Platform (Client Relationship Management)
  • Microsoft Office: Word, Excel, PowerPoint, Outlook., Access
  • Microsoft SharePoint
  • Concur Travel
  • General office duties: answering incoming phone calls, mailing FedEx and Post Office packages, scanning, copying, faxing, and filing
Professional Affiliations
Conducted regular follow-up via phone primarily and email and/or fax secondarily, on all outstanding underwriting requirements
Research details for upcoming conferences, capturing estimating costs and actual costs
Crm, Customer Relationship Management, Excel, Microsoft Sharepoint, Relationship Management, Sharepoint, Liaison, Public Relations, Access, Answering, Answering Incoming, Copying, Dynamics, Dynamics Crm, Faxing, Fedex, Filing, General Office, General Office Duties, Microsoft Dynamics, Microsoft Dynamics Crm, Microsoft Office, Ms Office, Outlook, Outpatient, Patient Registration, Payments, Powerpoint, Quality Assurance, Scanning, Word, Ads, Applicant Tracking System, Arrangements, Associate, Budgets, Estimating, Increase, Integration, Integrator, Inventory, Microsoft Excel, Ms Excel, Onboarding, Posting, Progress, Promotional, Recruiter, Recruiting, Recruiting Events, Recruitment, Security, System Integration, Team Lead, Testing, Travel Arrangements, User Testing, Annuities, Cases, Data Entry, Database, Life Insurance, Loans, Underwriting, Clients, Expense Report, Expense Report Processing, Invoices, Office Manager, Proofread, Proofread Documents

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