Driven professional candidate seeking Admissions Couselor position offering over 5 years of management experience and on-boarding for multiple industries. Excellent interpersonal and organizational ability to ensure clients are provided the necessary knowledge and tools to achieve personal short-term and long-term goals. Efficient planning, multitasking and communication skills. Possess in-depth knowledge of application and admissions process from experience. Outstanding customer service skills and advocacy of continuing education.
• Prepared and administered medications to alleviate patient symptoms
• Introduced organization systems to keep filed customer documents confidential and increase operational efficiency
• Sanitized, restocked and organized exam rooms and medical equipment
• Maintained privacy of patients' information
• Gathered forms, copied insurance cards and proceeded to
collect patient information for billing and insurance filing
• Adhered to strict HIPAA guidelines at all times to protect patient
privacy
• Coordinated patient scheduling, check-in, check-out and
payments for billing
• Scheduled over 150 surgeries
• Directed patients to exam rooms, fielded questions and prepared
for physician examinations
• Enhanced patient outcomes by providing knowledgeable
education on procedures, medications and other physician
instructions
• Screened all applicants based on qualifications and background to meet and exceed rigorous standards.
• Trained new hires on surgical procedures and front and back office administration
•Assisted youth between the ages 14 and 22 in the north Orange County community
• Developed and implemented variety of innovative policies and
strategies to promote client self-sufficiency
• Provided pre-employment counseling, skill training, job placement
for over 50 youth members
• Oversaw staff development through in-depth trainings, workshops,
seminars and other learning opportunities
• Organized individual referrals to obtain community service,
including advocating for needs and resolving roadblocks
• Developed and deepened partnerships with related organizations
to enhance success by eliminating duplication
• Tracked data required by HUD
• Held monthly advisory meetings with YMCA managers and
directors
• Spoke with community organizations to boost outreach and
highlight programs successes
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School Attended
Job Titles Held:
Degrees
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