recovery coordinator resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Background Summary Dedicated and experienced manager for 18 years in retail and management for big box and retailers, with proven track record of directing operations to maximize gross sales and minimize shrink for optimal bottom-line profits. Adept in conducting comprehensive business needs analysis, developing staff and providing superior customer service. Strong and diverse background in all aspects of management and merchandising, including ordering, inventory, product rotation, execution of superior conditions and presentations, record keeping and budgeting. Demonstrated success in supervising and training associates in single and multi-unit retail environments, responding to customer and area trends, creating a shrink-controlled, profit-oriented environment. Committed to implementing strategies that inspire customer satisfaction, ensure superior product quality, and achieve or surpass company goals Clubhouse groups and activities, case management, group therapy, supervision, community outreach and coordinating events for recovery center. Enter Non Billable notes in to the system help answering the phones at the front desk. Successful at supervising others & adhering to company human resource policies as well as state & federal laws, Executed company & store objectives in the areas of customer service, profitability, training, merchandising, Excellent organization, technical acumen, and ability to communicate with a gracious and professional manner Uncommon knowledge of relevant products, processes and tools, including the ability to interpret rules,diagrams and instructions for safety, operations, maintenance and company policies. Reputation for outstanding customer service, and associate relations, & meeting company business objectives Specialties: Community Relations & Cultural Sensitivity Document Management & Organization Windows OS (MS-DOS to Vista) Microsoft Word, Excel, Powerpoint, Outlook Internet & Email Computer network setup & maintenance Merchandising Shrink Reduction & Loss Control Team Building, Training & Supervision Purchasing & Inventory for profitability Workplace Safety & Asset Protection Legal Issues & Compliance POS Systems & Cash handling
Education and Training
Expected in 12 to to High School Diploma | Basic EdAlhambra High, Alhambra, CAGPA:
Skill Highlights
Proven patience and self-discipline
Patient-oriented
Managing multiple priorities
Microsoft Office Suite
Fiscal budgeting knowledge
Accounting operations professional
Complex problem solving
Strong communication skills
Proficient in Adobe software
Patient charting
Insurance eligibility verification
Strong problem solver
Dedicated team player
Strong interpersonal skills
Computer proficiency
Service-minded
Human resource knowledge
Self-directed
Time management ability
Ability to prioritize
Schedule management
Problem resolution
Self-starter
Deadline-oriented
Microsoft Office
Report analysis
Employee training and development
Professional Experience
11/2014 to CurrentRecovery CoordinatorLife Time Fitness | Princeton, NJ,
1 year 6 months)Santa Ana Clubhouse groups and activities, case management, group therapy, supervision, community outreach and coordinating events for recovery center.
Enter Non Billable notes in to the system help answering the phones at the front desk.Understanding of the knowledge of mental health and providing information to consumers as need, case management knowledge.
Assisted consumers with therapeutic crafts, Interact with consumers and visitors on a daily basis, Assisted with facility tour for new consumers and Family.
Assist consumers with their needs, Listen to consumers when in need of some support, Consumers annual chart and financial updates, Documentation and evaluate consumers on how they collaborate in groups.
09/2013 to 07/2014Associate ManagerJockey International, Inc. | Carlsbad, CA,
Maintained a high level of productivity and service with out compromise to qualiy or service standards.
Instrumental in product positioning, positive vendor relations and strong customer management.
Handled personnel training and rigorous inventory control.
08/2011 to 10/2011Store ManagerJ&P Cycles | Taylor, MI,
Maintained a high level of productivity and service with out compromise to qualiy or service standards.
Instrumental in product positioning, positive vendor relations and strong customer management.
Handled personnel training and rigorous inventory control.
05/2006 to 05/2011Assistant Store ManagerMovado Group Inc. | Saint Augustine, FL,
Maintained a high level of productivity and service with out compromise to qualiy or service standards.
Instrumental in product positioning, positive vendor relations and strong customer management.
Handled personnel training and rigorous inventory control.
07/2003 to 09/2005Assistant Store ManagerMovado Group Inc. | Wrentham, MA,
Maintained a high level of productivity and service with out compromise to qualiy or service standards.
Instrumental in product positioning, positive vendor relations and strong customer management.
Handled personnel training and rigorous inventory control.
05/1997 to 07/2003Assistant Store DirectorFresh Thyme Farmers Market | River Forest, IL,
Maintained a high level of productivity and service with out compromise to qualiy or service standards.
Instrumental in product positioning, positive vendor relations and strong customer management.
Handled personnel training and rigorous inventory control.
Skills
 Microsoft Excel Workplace Safety & Document Management & Networking, Time Management, Public Speaking, Customer Service, Case management, Customer Satisfaction, Document Management, Documentation, financial, inventory control, notes, mental health, Microsoft Excel, Outlook, personnel training, positioning, Safety, supervision, phones, therapy, vendor relationsÂ
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