LiveCareer-Resume

recovery coach resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Hardworking Recovery Coach successful at developing and implementing treatment plans, obtaining referrals and reporting on client progress. Seeking to apply personal experience,knowledge and abilities gained in 7 years of hands-on experience to a challenging position dedicated to assisting willing individuals dealing with substance abuse issues.

Skills
  • Counseling background
  • Intervention planning
  • Treatment goals
  • Resource referrals
  • Client evaluation
  • Crisis management
  • Individual therapy
  • Community resources
  • Communication
Experience
Recovery Coach, 03/2019 to Current
Hill Health CtrWest Haven, CT,
  • Attended treatment meetings to outline and review plans.
  • Put together list of applicable resources and helped secure necessary referrals.
  • Counseled individuals, families and groups as part of recovery process.
  • Helped clients diagnosed with addictive disease disorders increase skills, explore talents and build self-esteem.
  • Assisted in implementing programs to improve patient retention and patient success in treatment.
  • Completed drug and alcohol assessments for adolescent and adult patients to determine needed level of care.
  • Coordinated and cooperated with local agencies and organizations to expedite treatment.
  • Counseled clients' in-group or individual sessions to help cope with substance abuse problems.
  • Referred patients for community support outside of treatment and medical providers.
  • Developed and maintained therapeutic environment within recovery groups, encouraging open communication.
  • Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
Truck Driver, 02/2012 to 10/2018
Sims MetalRichmond, VA,
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Loaded, balanced and secured product to safely transport goods.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Logged driving hours and fuel usage data on time to keep reports current.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Read and interpreted maps to determine vehicle routes.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Delivered customer orders to homes and places of business within established time frames.
  • Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
  • Retained valid proof of insurance and registration in vehicles.
  • Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
  • Utilized pallet jacks and forklifts to load and unload materials off trucks.
  • Used ropes and blocks to safely secure cargo for transport.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Obtained signatures needed to complete and process paperwork.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Notified customers of potential late deliveries, which resulted in [Number]% decrease in calls to company support line.
  • Fulfilled back haul orders and spotting trailers in loading yard.
  • Processed shipment documents neatly and efficiently for each load.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Followed regular schedule of pickups for individual customers and groups.
Truck Driver, 01/2012 to 02/2013
Sims MetalBronx, NY,
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Loaded, balanced and secured product to safely transport goods.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Logged driving hours and fuel usage data on time to keep reports current.
  • Read and interpreted maps to determine vehicle routes.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Notified customers of potential late deliveries, which resulted in [Number]% decrease in calls to company support line.
  • Reacted decisively and quickly to protect spoilage.
  • Increased inventory longevity, inspecting and repairing vehicles and emergency equipment to promote effective mechanical and safety usage.
  • Performed [Timeframe] inspections and completed vehicle repairs.
  • Maintained ongoing communications with [Job title] in operations center to keep teammates informed.
  • Fulfilled back haul orders and spotting trailers in loading yard.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Processed shipment documents neatly and efficiently for each load.
  • Recorded expenses and maintained receipts.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Followed regular schedule of pickups for individual customers and groups.
  • Inspected vehicle and personally handled routine upkeep.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Obtained signatures needed to complete and process paperwork.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Measured temperature of haul and refrigerated area of truck, keeping cold items fresh.
  • Conducted emergency roadside repairs, changed tires, replaced light bulbs and installed fuses and tire chains.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Used ropes and blocks to safely secure cargo for transport.
  • Utilized pallet jacks and forklifts to load and unload materials off trucks.
  • Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
  • Retained valid proof of insurance and registration in vehicles.
  • Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
  • Delivered customer orders to homes and places of business within established time frames.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
Education and Training
High School Diploma: , Expected in 06/1992 to Bristol County Agricultural High School - Dighton, MA,
GPA:
Commercial Drivers License: Cdl, Expected in 01/2012 to Orlando Technical College - Mid Florida Tech - Orlando, FL
GPA:
Recovery Agent: , Expected in 08/2005 to Hillsborough Community College - Tampa, FL
GPA:
Languages
English:
Professional
Negotiated:
Portuguese:
Professional
Negotiated:
Certifications
  • Forklift Certification, Usco Distribution - 2000
,
Job Skills
  • Have operated forklift,order pickers and reach trucks for previous employer (Usco Distribution)
  • Have been a machine operator for an Extrusion Company for previous employer (Beresford Packaging Inc)
  • Have operated heavy equipment for previous employers (Laborers Local 138)

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Resume Overview

School Attended

  • Bristol County Agricultural High School
  • Orlando Technical College - Mid Florida Tech
  • Hillsborough Community College

Job Titles Held:

  • Recovery Coach
  • Truck Driver
  • Truck Driver

Degrees

  • High School Diploma
  • Commercial Drivers License
  • Recovery Agent

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