LiveCareer-Resume

recovery coach resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Proficient Recovery Coach experienced in building successful client relationships to improve treatment success. Skilled conflict manager with a thorough approach. Desiring new professional challenges in a diverse environment.

Skills
  • Resource referrals
  • Treatment goals
  • Family education
  • Intervention planning
  • Nurse Education and Mentorship
  • Clinical Documentation
  • Client goal planning
  • Patient Health Education
  • Confidential records
  • Tracking client progress
  • Safety and risk assessments
  • Unit Management and Leadership
  • Organization
  • Invoice generation
  • Operational improvement
  • Process improvement
  • Team management
  • Inventory management
  • Problem resolution
  • First Aid/CPR
  • Planning and coordination
  • Relationship development
  • MS Office
  • Business operations
  • Customer service
  • Project organization
  • Communications
  • Team building
  • Motivational Interviewing
  • Client Tracking
Experience
Recovery Coach, 07/2019 to Current
Partners Healthcare SystemWarwick, RI,
  • Put together list of applicable resources and helped secure necessary referrals.
  • Provided court testimony detailing client behaviors, treatment plans and progress according to objectives.
  • Implemented personalized treatment plans and monitored progress.
  • Attended treatment meetings to outline and review plans.
  • Educated family members and helped each support clients by improving coping techniques.
  • Devised community-based programs focused on combating specific problems.
  • Developed and optimized treatment plans to help clients continue to progress.
  • Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Created agendas and communication materials for team meetings.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providing exceptional customer service.
Car Lot Attendant, 10/2017 to 04/2018
The Mentor NetworkClearwater, FL,
  • Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
  • Directed drivers to parking spots.
  • Maintained cleanliness, neatness and organization of all areas.
  • Positioned barricades and gates to maximize traffic flow through parking lot.
  • Recognized by management for providing exceptional customer service.
  • Inspected factory deliveries of new cars to prep for dealership stocking.
  • Fueled vehicles and checked tires for proper inflation prior to test drives.
  • Delivered vehicles to customer locations.
  • Detailed vehicles.
  • Inventoried vehicle parts.
  • Maintained keytags,stoptags and buyer guides for all vehicles.
Lead Direct Care Staff Member, 02/2015 to 07/2016
PremieantCity, STATE,
  • Organized personal and professional calendars.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Checked mail, shopped for groceries and handled bill payments.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Leveraged personal and professional networks to secure new clients and to ensure client needs are met.
  • Communicated client project requirements to vendors and contractors to ensure client satisfaction.
  • Worked with patients and families to design meal, rehabilitation and other plans for long-term success.
  • Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Group Home Manager, 07/2011 to 02/2015
D&s Community ServicesCity, STATE,
  • Initiated positive relationships with residents, staff and other individuals by being respectful, actively listening and asking appropriate questions.
  • Resolved concerns regarding staff, residents and all aspects of care to maintain standards throughout group home.
  • Conversed with residents to promote social interaction and reinforce positive behaviors.
  • Organized proper transportation for clients to and from appointments, educational and extracurricular activities.
  • Initiated resident transfers to other programs to better meet resident needs.
  • Supervised group home for numerous residents with behavioral and developmental disabilities issues by motivating direction of a multiple member team.
  • Scheduled medical appointments with doctors and provided safe transportation for numerous residents to and from all medical appointments.
  • Communicated with families or advocates to discuss resident needs and progress.
  • Administered and allocated budget to control costs and optimize use of resources.
  • Supervised staff training and development by acting as role model and instructing staff on how to appropriately interact with residents.
  • Created the work schedule one month in advance, making sure all shifts had adequate coverage.
  • Scheduled residents' appointment and provided transportation to physician and therapy visits.
Education and Training
: Process Technology, Expected in to College of The Mainland - Texas City, TX
GPA:
: Liberal Arts And General Studies, Expected in to Los Angeles Community Adult School - Los Angeles, CA
GPA:
: Psychology, Expected in to College of The Mainland - Texas City, TX
GPA:
GED: , Expected in to College of The Mainland - Texas City, TX
GPA:
Certifications
  • Microsoft Office Specialist (MOS)
  • First Aid/CPR
  • Certified Peer Support Specialist
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Resume Overview

School Attended

  • College of The Mainland
  • Los Angeles Community Adult School
  • College of The Mainland
  • College of The Mainland

Job Titles Held:

  • Recovery Coach
  • Car Lot Attendant
  • Lead Direct Care Staff Member
  • Group Home Manager

Degrees

  • Some College (No Degree)
  • GED

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