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Recovery Care Specialist Resume Example

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RECOVERY CARE SPECIALIST
Summary

Hardworking and reliable, with strong ability to learn quick and has a constant team-oriented mentality. A greatteam player, who is highly organized, efficient at being a multi-tasker, and very proactive and punctual with all tasks given.

Skills
  • Restorative dentistry
  • Patient schedule management
  • Patient counseling
  • Sterilization techniques
  • Taking X-rays
  • Continuous improvements
  • Multi-unit operations management
  • Quick learner
  • First Aid/CPR
  • Team building
  • Customer service
  • Problem resolution
Experience
Recovery Care Specialist
Anderson, INSelah House/Nov 2015 to Apr 2017
  • Help to implement personalized treatment plans and monitored progress.
  • Put together list of applicable resources and helped secure necessary referrals.
  • Attended treatment meetings to outline and review plans; personally lead a weekly craft session as part of group therapy.
  • Counseled individuals, families and groups as part of recovery process.
  • Assessed mental and physical conditions of clients by efficiently documenting all observation and interactions with clients throughout each shift; worked alongside with professionals who made final decision of treatment
  • Helped to conduct interviews and completing assessments for new, incoming, patients
  • Helped clients deal with eating disorders, substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Educated family members and helped each support clients by improving coping techniques.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
PSE Clerk
Muncie, INUnited States Post Office/Feb 2013 to Nov 2015
  • Operated mail processing equipment and manually sorted mail.
  • Obtained signatures from recipients to release registered and special delivery parcels.
  • Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
  • Weighed parcels, calculating costs based on type, total weight, and final destination.
  • Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
  • Placed mail into appropriate PO boxes under time restrictions
  • Planned and laid out work to meet production and schedule requirements.
  • Detected work-piece defects and machine malfunctions, maintaining machines to prevent future issues.
Assistant Manager
Daleville, INDenny's/Mar 2011 to Feb 2013
  • Recognized by management for providing exceptional customer service.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Adhered to all company food, safety, quality and sanitation policies.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Assessed employee schedules for effectiveness and approved all timesheets.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Responded to customer concerns efficiently, accurately and with detailed information.
  • Revamped and motivated kitchen staff to be highly efficient and produce consistent quality.
  • Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
Expanded Functions Dental Assistant
Fishers, INDr. Jennifer Kugar/Aug 2004 to Mar 2011
  • Laid out dental instruments and necessary equipment before all procedures.
  • Made impressions and took impressions for mouthguards.
  • Coordinated and managed patient care with efficiency and professionalism by scheduling appointments, educating patients alongside parents.
  • Scheduled cleanings and dental appointments for patients using Eaglesoft.
  • Took digital bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and all equipment.
  • Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns, orthodontic bands and brackets.
  • Instructed patients on postoperative care to protect dental work and promote healing.
  • Supported dentist chairside with procedures including IV sedation in the operating room
  • Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Entered patient data into dental records system using Eaglesoft and observed all confidentiality rules to maintain patient privacy.
Education and Training
High School DiplomaHighland High SchoolJun 2003Anderson iN
Associate of Applied Science: Dental AssistingIvy Tech Community College of IndianaMay 2005Anderson, iN
Associate of Applied Science: Expanded Functions Dental AssistantIUPUIApr 2006Indianapolis, iN
Associate of Applied Science: Pre-Hygiene, Medical Assistant, Dementia CareIvy Tech Community College of IndianaMay 2019Anderson iN
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Resume Overview

Companies Worked For:

  • Selah House
  • United States Post Office
  • Denny's
  • Dr. Jennifer Kugar

School Attended

  • Highland High School
  • Ivy Tech Community College of Indiana
  • IUPUI

Job Titles Held:

  • Recovery Care Specialist
  • PSE Clerk
  • Assistant Manager
  • Expanded Functions Dental Assistant

Degrees

  • High School Diploma
    Associate of Applied Science : Dental Assisting
    Associate of Applied Science : Expanded Functions Dental Assistant
    Associate of Applied Science : Pre-Hygiene, Medical Assistant, Dementia Care

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