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recovery care specialist resume example with 12+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Hardworking and reliable, with strong ability to learn quick and has a constant team-oriented mentality. A great team player, who is highly organized, efficient at being a multi-tasker, and very proactive and punctual with all tasks given.

Skills
  • Restorative dentistry
  • Patient schedule management
  • Patient counseling
  • Sterilization techniques
  • Taking X-rays
  • Continuous improvements
  • Multi-unit operations management
  • Quick learner
  • First Aid/CPR
  • Team building
  • Customer service
  • Problem resolution
Experience
11/2015 to 04/2017 Recovery Care Specialist Sonic | Colorado Springs, CO,
  • Help to implement personalized treatment plans and monitored progress.
  • Put together list of applicable resources and helped secure necessary referrals.
  • Attended treatment meetings to outline and review plans; personally lead a weekly craft session as part of group therapy.
  • Counseled individuals, families and groups as part of recovery process.
  • Assessed mental and physical conditions of clients by efficiently documenting all observation and interactions with clients throughout each shift; worked alongside with professionals who made final decision of treatment
  • Helped to conduct interviews and completing assessments for new, incoming, patients
  • Helped clients deal with eating disorders, substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Educated family members and helped each support clients by improving coping techniques.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
02/2013 to 11/2015 PSE Clerk Providence Health & Services | Woodland Hills, CA,
  • Operated mail processing equipment and manually sorted mail.
  • Obtained signatures from recipients to release registered and special delivery parcels.
  • Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
  • Weighed parcels, calculating costs based on type, total weight, and final destination.
  • Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
  • Placed mail into appropriate PO boxes under time restrictions
  • Planned and laid out work to meet production and schedule requirements.
  • Detected work-piece defects and machine malfunctions, maintaining machines to prevent future issues.
03/2011 to 02/2013 Assistant Manager Denny's | City, STATE,
  • Recognized by management for providing exceptional customer service.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Adhered to all company food, safety, quality and sanitation policies.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Assessed employee schedules for effectiveness and approved all timesheets.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Responded to customer concerns efficiently, accurately and with detailed information.
  • Revamped and motivated kitchen staff to be highly efficient and produce consistent quality.
  • Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
08/2004 to 03/2011 Expanded Functions Dental Assistant Dr. Jennifer Kugar | City, STATE,
  • Laid out dental instruments and necessary equipment before all procedures.
  • Made impressions and took impressions for mouthguards.
  • Coordinated and managed patient care with efficiency and professionalism by scheduling appointments, educating patients alongside parents.
  • Scheduled cleanings and dental appointments for patients using Eaglesoft.
  • Took digital bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and all equipment.
  • Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns, orthodontic bands and brackets.
  • Instructed patients on postoperative care to protect dental work and promote healing.
  • Supported dentist chairside with procedures including IV sedation in the operating room
  • Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Entered patient data into dental records system using Eaglesoft and observed all confidentiality rules to maintain patient privacy.
Education and Training
Expected in 06/2003 High School Diploma | Highland High School, Anderson iN, GPA:
Expected in 05/2005 Associate of Applied Science | Dental Assisting Ivy Tech Community College of Indiana, Anderson, iN, GPA:
Expected in 04/2006 Associate of Applied Science | Expanded Functions Dental Assistant IUPUI, Indianapolis, iN, GPA:
Expected in 05/2019 Associate of Applied Science | Pre-Hygiene, Medical Assistant, Dementia Care Ivy Tech Community College of Indiana, Anderson iN, GPA:

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Resume Overview

School Attended

  • Highland High School
  • Ivy Tech Community College of Indiana
  • IUPUI
  • Ivy Tech Community College of Indiana

Job Titles Held:

  • Recovery Care Specialist
  • PSE Clerk
  • Assistant Manager
  • Expanded Functions Dental Assistant

Degrees

  • High School Diploma
  • Associate of Applied Science
  • Associate of Applied Science
  • Associate of Applied Science

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