Recovery Agent Resume Example Hide N Seek

RECOVERY AGENT

Professional Summary

Work well in high-stress [Type] environments with solid multitasking, planning and decision-making skills and adaptability to meet any challenge. Trained in routine and complex maintenance and repair needs of equipment such as [Type] and [Type]. Dedicated and highly experienced [Rank][Job Title] with [Number]-year United States [Branch] career. Well-versed in orchestrating safe and efficient launch and recovery operations for [Type] and [Type] aircraft. Smoothly maintain equipment and associated gear for organized operations. Persistent Recovery Agent committed to providing excellent customer service and preventing impending loss through negotiation and the enforcement of collection campaigns. Gifted at negotiating settlements or monthly payment allowances and assisting debtors in setting up payment plans.

Skills

Professional telephone etiquette
[Program Name] proficiency
Ability to investigate leads
Observant
Accurate documenting

Searches
Critical thinking
Detail-oriented
Leadership
Conflict resolution

Work History

Recovery AgentHide N Seek - Augusta , GA03/2019 - Current

Maintained equipment and facilities in optimal condition to support optimal launch and recovery operations.
Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
Secured vehicle to tow truck and checked all attachments for safe operation.
Fastened chains, straps, coversand binders to secure load during transit.
Completed preventive maintenance checks and basic repairs to vehicles.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across Number-mile transports.
Operated with safety and skill to avoid accidents and delays.
Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.

General ManagerMarco's Franchising LLC - Pooler, GA09/2012 - 08/2018

Reduced corporate risk by managing shrink processes and controlling inventory levels.
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
Developed and maintained relationships with [Type] customers and suppliers through continual communication and [Action].
Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
Increased sales by $[Amount] by establishing goals, overseeing performance and [Action].
Enhanced operational efficiency and productivity by managing budgets, accounts and [Task].
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Coordinated weekly conferences with store associates to communicate sales and customer service goals.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Addressed and resolved strategy issues to support sales management and guide business direction.
Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Developed new store location from ground up by hiring and training efficient team.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels [Number]%.
Managed weekly inventory transactions by creating templates to track optimal food and beverage stock.
Supervised and effectively trained [Number] employees to decrease process lags and boost productivity.
Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Reconciled daily sales transactions to balance and log day-to-day revenue with [Software].
Kept inventories accurate with daily cycle counts and [Timeframe] audits to identify and resolve variances.

Warehouse ManagerFrito-Lay North America Inc. - Augusta, GA09/2006 - 10/2011

Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition.
Managed over $[Number] in inventory and [Number] employees in [Number] square-foot warehouse for [Type] of company.
Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
Oversaw daily cycle counts and [Timeframe] audits.
Strengthened inventory processes to balance supply needs with budget and space limitations.
Scanned and entered new inventory, updated numbers and investigated variances.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Diminished accidents [Number]% for $[Amount] yearly costs savings by identifying root causes for corrective action.
Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
Recorded information, shortages and discrepancies to keep records current and accurate.
Managed inventory valued at $[Number] and implemented initiatives to reduce cost of inventory to drive profitability and cash flow.
Negotiated with [Number] different freight companies and received annual contracts resulting in cost savings of [Number]%.
Conducted inventory audits with [Number]% accuracy following company procedures.
Reduced waste by [Number]% with staff supervision and using first-in first-out method.
Managed resource allocation and scheduling of all employees.
Interpreted and taught new hires to understand work orders, production figures and BOLs to inform adjustments for increased productivity.
Inspired employees to exceed goals for productivity, highlighting incentives for favorable performance.
Enhanced slot control of freight in warehouse by optimizing organization efforts.
Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.

Education

High School DiplomaButler High School - Augusta, GA05/2006

Bachelor of Science: Electrical EngineeringSouth Carolina State University - Orangeburg, SC

Accomplishments

Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of [Number] staff members.
Documented and resolved [Issue] which led to [Results].

Resume Overview

Companies Worked For:

Hide N Seek
Marco's Franchising LLC
Frito-Lay North America Inc.

School Attended

Butler High School
South Carolina State University

Job Titles Held:

Recovery Agent
General Manager
Warehouse Manager

Degrees

High School Diploma
Bachelor of Science : Electrical Engineering

Recovery Agent Resume Example

Resume Score: 80%

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