receptionist billing medical records resume example with 10+ years of experience
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Ambitious Receptionist, Billing Specialist and Medical Records Clerk - equipped to handle front desk operations greeting patients, and guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Meticulous Medical Records Clerk with seven (7) years of hands-on experience providing administrative and patient support in medical office settings. Seasoned in initiating medical records, obtaining authorizations and accurately filing charts. Collaborative team player possessing in-depth knowledge of medical terminologies and electronic health record technologies.
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Pyramid Hotel Group – Cincinnati, OH
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Maintained confidentiality on all patient record data.
- Obtained prompt payments for open bills by interacting with appropriate parties.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Verified insurance eligibility for patients by calling appropriate parties.
- Coded invoices properly based upon patient services and medical records.
- Greeted and directed visitors to appropriate personnel and answered average of numerous calls and emails daily.
- Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
- Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
- Sorted incoming mail and directed to correct personnel each day.
- Served as company concierge to employees requiring assistance help with travel arrangements.
- Tallied transactions, verified pricing and rectified errors in system.
- Drafted reports, contacted customers and reconciled transactions after conducting research into inquiries.
Aeropostale – City, STATE
- Operated cash register.
- Maintained store and maintained appearance.
- Signed for incoming shipments in manager's absence.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Managed inventory and stock levels in coordination with purchasing and receiving department.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Responded to safety and loss prevention incidents.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Organized in-store promotional events.
- Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
- Calculated bill totals and tax amounts.
- Evaluated transactions for suspected fraud.
Victoria's Secret & PINK – City, STATE
- Established and enforced clear goals to keep employees working collaboratively.
- Complied with company policies, objectives and communication goals.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Coached staff members to develop long-term career goals.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Coordinated employee schedules according to shift changes and availability.
- Monitored employee productivity to provide constructive feedback and coaching.
- Responded to customer questions regarding products, prices and availability.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Hired team members and trained in collaborative team environment.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Provided ongoing training to address staff needs.
State College of Florida, Manatee-Sarasota - Bradenton, FL
- Major in Business
- Dean's List Honoree In 2011 & 2012
- Completed professional development in Career Development Plan Program
State College of Florida, Manatee-Sarasota - Bradenton, FL
Qualities I bring with me are: Loyalty & Dedication to my job is my highest attribute. I always eventually become a leader in all that I do. I have excellent problem solving skills along with time management. I have great interpersonal, customer Service, and active listening skills to communicate with staff and patients. I have computer skills in a multitude of applications. I communicate a multitude of ways: from verbal, non- verbal and written formats. I strive to bring the best care and communication possible for the Company and the Patients.
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Resume Overview
School Attended
- State College of Florida, Manatee-Sarasota
- State College of Florida, Manatee-Sarasota
Job Titles Held:
- Receptionist, Billing, & Medical Records
- Sales Lead Keyholder
- Temporary Supervisor
Degrees
- Associate of Arts
- Some College (No Degree)
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