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Receptionist Administrator Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Professional and knowledgeable Senior Receptionist versed in administrative support and customer service. Offering 1 year of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills. Eager Receptionist Administrator maintains consistently amiable interactions with colleagues and clients. Constantly evangelizes for internal policy execution and positive client interactions. Represents business interests to promote internal goal achievement and external business outreach. Well-organized Administrative professional bringing excellent multitasking abilities developed over 1 year of customer service experience. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training. Proficient in Google and Microsoft Office with expertise in database management.

Skills
  • Multi-line phone operation
  • Document retrieval
  • Confidential information management
  • Clerical note-taking
  • Appointment scheduling
  • Document scanning and digitization
  • Policy and procedure modification
  • Business administration
  • Database administration
  • Scheduling
  • Strategic Planning
  • Presentation design
  • Child development
  • Elementary education
  • Experiential learning
Work History
06/2020 to Current Receptionist Administrator Multicultural Learning Center | Canoga Park, CA,
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered incoming calls, directing clients to individuals capable of addressing specific needs
  • Kept reception area clean and neat to give visitors positive first impression.
  • Scheduled initial and return appointments for clients, adhering to internal policies while accommodating individual customer needs.
  • Answered incoming calls, directing clients to individuals capable of addressing specific needs.
  • Promoted maintenance of professional and courteous customer interactions across all reception personnel.
  • Monitored visitor access and maintained situational awareness to promote on-site security and safety.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Acted as first point of contact and set appointments for prospective clients.
  • Handled complaints and questions, and re-directed calls to other team members as appropriate.
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Monitored premises, screened visitors, and updated logs.
  • Oversaw office equipment maintenance to support continuous and uninterrupted operations
08/2019 to Current 5th Grade Teacher Laramie County School District #1 | City, STATE,
  • Built positive relationships with parents to involve families in educational process.
  • Implemented classroom management improvements to enhance class morale and engagement.
  • Planned lessons according to district standards to cover all requirements and prepare for standardized tests.
  • Organized classroom supplies and decorated walls to create fun, nurturing settings and meet learning needs.
  • Assessed student progress by administering tests and evaluating results.
  • Sourced supplies to fill gaps in student activities.
  • Boosted individual perseverance and resilience by setting challenging goals and providing realistic support.
  • Collaborated with administrators on classroom policies, management strategies and discipline.
  • Assessed student learning progress and comprehension with routine tests and standardized examinations.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
08/2011 to 06/2019 Elementary School Teacher Fremont County School District #25 | City, STATE,
  • Taught 2nd Grade for 6 years and 4th Grade for 2 years.
  • Assessed student learning progress and comprehension with routine tests and standardized examinations.
  • Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
  • Taught students subject-specific material, learning strategies and social skills.
  • Designed daily lesson plans customized to student needs.
  • Promoted exploration of building blocks of learning by leading diverse, hands-on activities.
  • Fostered student curiosity and interest in learning through hands-on activities and field trips.
  • Taught all core subjects including math, science, technology and history.
  • Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
  • Met with parents to review Individualized Education Plans for at-risk students.
  • Boosted individual perseverance and resilience by setting challenging goals and providing realistic support.
Education
Expected in 07/2024 Associate of Science | Dental Hygiene Laramie County Community College, Cheyenne, WY GPA:
Expected in 05/2011 Bachelor of Arts | Elementary Education University of Wyoming, Laramie, WY GPA:
Languages
Spanish:
Elementary
Negotiated:
American Sign Language:
Elementary
Negotiated:

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Resume Strength

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  • Personalization
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  • Target Job
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Resume Overview

School Attended
  • Laramie County Community College
  • University of Wyoming
Job Titles Held:
  • Receptionist Administrator
  • 5th Grade Teacher
  • Elementary School Teacher
Degrees
  • Associate of Science
  • Bachelor of Arts