receptionist administrator resume example with 1+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Organized Receptionist Administrator with great time management, multitasking and scheduling. Works well in fast-paced, changing and challenging environments. Dependable in handling operational needs as well as improving office performance. Highly-motivated and extremely organized employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Personally driven to learn and gain knowledge with opportunity for growth.
Skills
Appointment setting
Office cleaning
Call handling
Supply management
Mail routing
Payment collection
Data entry
Scheduling and calendar management
People skills
Multitasking
Active listening
Critical thinking
Data management
File and data retrieval systems
Client relations
Maintenance tracking
Education and Training
Stanwood High SchoolStanwood, WAExpected in 12/2016 ā āHigh School Diploma: - GPA:
Experience
Hyatt - Receptionist Administrator Mountain View, CA, 11/2022 - Current
Answered incoming phone calls, routing to appropriate parties throughout office.
Welcomed visitors and customers by greeting and answering or directing inquiries.
Performed data entry and other administrative tasks to support departments.
Handled diverse needs for clients in-person, by phone or through email.
Organized files and spreadsheets to simplify staff access or retrieval.
Screened and responded to emails, messages and other correspondence, freeing up senior management.
Received parcels, routed mail and opened packages for staff.
Maintained office supply inventory and placed orders to meet demand.
Obtained and processed payments from clients for products and services.
Coordinated appointment calendar and balanced schedules to promote optimal productivity.
Managed office cleaning and sanitizing to comply with infection control protocols.
Created fliers, brochures and social media posts to communicate brand objectives.
Resolved customer complaints or answered customers' questions.
Coordinated with other supervisors, combining group efforts to achieve goals.
Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Analyzed financial activities of department to share budgetary input with managers.
The Cleaning Authority - Lead Bartender Winter Park, FL, 11/2022 - Current
Talked easily with patrons to build rapport and earn repeat business.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Stocked bar with beer, wine, liquor and related supplies.
Checked customer IDs per day to verify legal age of customers.
Met customer, business operations and server needs with minimal errors or delays.
Increased average ticket amounts by upselling customers from shelf to premium brands.
Advertised, marketed and recommended drink options to guests.
Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
Monitored patron alcohol consumption to encourage safety.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Restocked beer and liquor regularly and after special events.
Planned and coordinated special events to boost customer numbers and profits.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Estimated daily beverage consumption to maintain proper inventory levels.
Offered seating and other special accommodations to customers according to preferences and dining area volume.
Maintained list of ride services for inebriated customers to safely transport to destinations.
Phoenix Home Care And Hospice - Professional House Cleaner Ava, MO, 10/2021 - 04/2022
Sanitized bathrooms, kitchens and other germ-prone areas.
Worked with speed and efficiency to meet all job requirements.
Cared for flooring by sweeping or vacuuming debris, steaming and scrubbing stains and moping hard surfaces.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Used cleaning chemicals following proper guidelines.
Cleaned building floors by sweeping, mopping and scrubbing.
Interacted pleasantly with clients and guests when performing daily duties.
Maintained and organized cleaning supplies stock.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Adhered to daily cleaning schedules and updated as needed based on demand.
Communicated with customers about requests for additional supplies or cleaning services.
Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
Checked inventory for required supplies and made lists for needed cleaning products.
Communicated with maintenance team on damages to repair.
Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
Sunrise Assisted Living - In-Home Caregiver City, STATE, 03/2020 - 09/2020
Maintained clean and well-organized environment for client happiness and safety.
Supervised medication administration, personal hygiene and other activities of daily living.
Improved patient outlook and daily living through compassionate care.
Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Transported clients to doctor's appointments and errands.
Documented client progress in charts and logbooks.
Interacted with patients through games and fun activities to boost mood and improve overall memory.
Assisted patients with personal care to alleviate burden on family members.
Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Tracked and reported clients' progress based on observations and conversations.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Monitored medications for patients with various conditions and kept watchful eye for side effects.
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