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Receiving Clerk Resume Example

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RECEIVING CLERK
Accomplishments
  • Computer Proficiency
    Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Learned extensively about all the amenities, including spa, pool, and restaurants at the hotel, so that questions from guests were answered promptly and with the correct information.
  • Carefully mentored newly hired employees on customer service techniques which helped improve focus on guests and visitors.
  • Attended various training and meetings and was rewarded with a job promotion as a result.
  • Provided exceptional service to travelers and ensured that issues were resolved quickly, resulting in an above-average performance rating.
  • Monetary Transactions
    Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Computer Proficiency
    Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Learned extensively about all the amenities, including spa and pool at the hotel so that questions from guests were answered promptly and with the correct information.
  • Carefully mentored newly hired employees on customer service techniques which helped improve focus on guests and visitors.
  • Attended various training and meetings and was rewarded with a job promotion as a result.
  • Provided exceptional service to travelers and ensured that issues were resolved quickly, resulting in an above-average performance rating.
  • Monetary Transactions
    Handled cash, check, credit and automatic debit card transactions with 100% accuracy. Generated reports outlining room occupancy totals, daily transactions, revenue totals, and other figures for management review.
Professional Summary

Customer service representative driven to exceed sales goals and build long term relationships with customers. Skilled in keeping track of client accounts and keeping accurate transaction/bookkeeping records. Delivers positive and inspiring  experiences through high-quality customer care.

Skills
  • Strong client relations
  • Floor set design expertise
  • Proficient in cash management
  • Strategic sales knowledge
  • Positive and friendly
  • Detail-oriented
  • Fluent in Spanish
  • Customer-oriented
  • Nutritional supplement knowledge
  • Extensive knowledge of exercise programs and Diet plans
  • Experience in Men's Physique Competition
  • Self-motivated
Work History
Receiving Clerk, 02/2012 to 11/2017
Kemira Chemicals – Marietta, GA
  • Established long-term customer relationships through prompt and courteous service.
  • Picked up incoming stock and delivered materials to designated locations.
  • Tracked time spent on assignments each day for productivity reporting.
  • Enforced the on-time shipment of products to create exceptional customer experiences.
Quality Inspector, 04/2010 to 12/2011
Zep Chemicals – Emerson, GA
  • Received training in quality control(including line checks,torque specification&leak tests,ph test ect..).
  • Worked in a fast paced manufacturing environment with production goals.
  • Discarded and rejected products, materials and equipment that did not meet specifications.
  • Recorded defects and coordinated issue resolution with development team and functional leads.
  • Performed preliminary, in progress, hidden damage and final product inspections.
Cashier Customer Service, 06/2008 to 01/2010
Rite Aid – Cartersville, GA
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Organized store merchandise racks by size, style and color to promote visually appealing environment.
  • Accurately logged all daily shipping and receiving orders.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Cashier Customer Service, 06/2008 to 01/2010
Rite Aid – Cartersville, GA
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Organized store merchandise racks by size, style and color to promote visually appealing environment.
  • Accurately logged all daily shipping and receiving orders.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Cashier Customer Service, 06/2017 to 07/2017
Sleep Inn & Main Stay Suites Emerson, GA – Emerson, GA
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Routinely answered customer questions regarding availability and pricing.
  • Organized hotel merchandise racks to promote visually appealing environment.
  • Accurately logged all nightly transactions and occupancy.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Monitored cash drawer in the beginning and end of shift to ensure adequate cash supply.
  • Maintained established upkeep, including window, sales floor and promotional displays.
  • Completed all point of sale opening and closing procedures, including billing credit cards, closing batches, ect. 
Front Desk Night Auditor, 06/2017 to 07/2017
Sleep Inn & Main Stay Suites Emerson, GA – Emerson, GA
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Routinely answered customer questions regarding availability and pricing.
  • Organized hotel merchandise racks to promote visually appealing environment.
  • Accurately logged all nightly transactions and occupancy.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Monitored cash drawer in the beginning and end of shift to ensure adequate cash supply.
  • Maintained established upkeep, including window, sales floor and promotional displays.
  • Completed all point of sale opening and closing procedures, including billing credit cards, closing batches, ect. 
Education
Associate of Science: Business, 2016
Georgia Highlands College - Cartersville, GA
Business
Skills
customer service, fast, Forklift, materials, Packaging, pallet jack, quality control, Safety, SAP, specification
  • Strong customer service orientation
  • Bilingual written and verbal communication skills 
  • Multi-tasker
  • Self-starter
  • Batch processing
  • Billing
  • Mathematical aptitude
  • Resourceful 
Certifications

CPR Certified

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Resume Overview

Companies Worked For:

  • Kemira Chemicals
  • Zep Chemicals
  • Rite Aid
  • Sleep Inn & Main Stay Suites Emerson, GA

School Attended

  • Georgia Highlands College

Job Titles Held:

  • Receiving Clerk
  • Quality Inspector
  • Cashier Customer Service
  • Front Desk Night Auditor

Degrees

  • Associate of Science : Business , 2016

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