Hardworking well-versed in using problem-solving and organizational skills to coordinate shipping and receiving duties. Accustomed to successfully examining shipments and facilitating vendor resolutions with little oversight. Excellent document management and deadline monitoring skills. Also organized and motivated employees eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Materials transport
Training and development
Safety and compliance
Teambuilding
Customer service
Work ethic
Problem resolution
Analytical
Computer skills
Microsoft Office
Time management
Working collaboratively
Multitasking
Training & Development
Critical thinking
Active listening
Project planning
Organizational skills
Flexible
Experience
Receiving Clerk, 06/2020 to Current American Leather – Dallas, TX,
Reviewed work orders to check correctness of deliveries.
Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Compared shipment contents with paperwork to support inventory accuracy and records management.
Organized storage areas to maximize movement and minimize labor.
Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
Investigated inventory discrepancies to maintain recordkeeping validity.
Prepared accurate shipping orders and bills of lading to direct and route materials.
Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Improved operations by working with team members and customers to find workable solutions.
Demonstrated leadership by making improvements to work processes and helping to train others.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Quality Control Coordinator, 08/2011 to Current Geodis – Clayton, IN,
Collaborated with other team members to perform internal QA audits.
Performed follow-up evaluations to determine efficacy of previously implemented corrective measures, recommending subsequent actions based on findings.
Trained and led staff on proper QA standards.
Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
Made sure each product met industry regulations and standards.
Led staff education efforts on quality assurance (QA) and quality management policies, improving production outcomes.
Created report formats for distribution, standardizing quality control metrics around consistent, measurable guideposts.
Investigated performance to maintain employee adherence to quality and safety policies.
Tested products to check each for defects and flaws to identify and correct quality issues.
Recommended improvements to systems and procedures for increased productivity.
Designed Performance Improvement (PI) goals for underperforming departments and individuals, creating attainable, morale-boosting milestones to aid in remediation.
Crafted quality control tests to analyze data for process improvement initiatives.
Designed quality improvement studies.
Analyzed on-site training curricula to discern root causes of competency deficits, suggesting educational updates to close knowledge gaps.
Constructed tools for auditing teams to complete compliance assessments.
Reported on internal and external outcomes of quality activities project stakeholders.
Developed departmental budget, performance standards and quality specifications.
Devised strategic and operational planning to evaluate client outcomes with quality management team.
Shift Supervisor, 06/2005 to 03/2009 Kroger – Tacoma, WA,
Assisted upper management with daily operations to meet standards of service and quality.
Completed opening and closing duties to facilitate business operations.
Resolved customer complaints and reported issues to senior management.
Collaborated with team members to improve performance and implement training updates.
Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
Created fun team building activities to engage staff in up-selling to meet revenue targets.
Coordinated shift-based inventory receiving, auditing and restocking.
Employed security and loss prevention strategies during shift.
Evaluated operational records and made scheduling adjustments to maximize productivity.
Evaluated, reconfigured and performed equipment maintenance to support operational goals.
Delegated tasks to employees and monitored activities and task completion.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Generated reports to assess performance and adjusted workflows to realign with targets.
Oversaw timely execution of promotions and marketing programs.
Machine Operator/ Quality Hawk/Production Associate, 01/1991 to 10/1996 Abbott Labs – City, STATE,
Adjusted controls or stopped machines and opened holding devices to correct problems.
Monitored and evaluated equipment operations to identify failures or malfunctions and troubleshoot issues accordingly.
Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
Operated multiple fabricating machines, including cutoff saws, shears, rolls, brakes, presses and forming or spinning machines.
Selected proper cutting tools, calculating parameters to manufacture components and parts.
Maintained assigned equipment and performed daily inspections to increase equipment lifetimes and cut costs 100%.
Fastened and adjusted jigs and stops on machine tables to facilitate positioning of materials.
Education and Training
High School Diploma: , Expected in 06/1988 Scotland High School - Laurinburg, NC GPA:
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