Real Estate Sales Agent resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Skills
Attention to Detail
Service Orientation
Verbal and Written Communication
Market Tracking and Research
Negotiation Management
Contract Preparation
MLS Data Entry and Maintenance
Documentation and Record keeping
Operations Management
Recruitment and Hiring
Team Management and Supervision
Staff Development and Training
Motivational Leadership
Customer Service Management
Honesty and Integrity
Multitasking and Prioritization
Work History
04/2020 to CurrentReal Estate Sales AgentThe Bernie Gallerani Team At Re/Max Choice Properties | Hendersonville, TN,
Generated leads for sales and purchases of properties through cold calls and referrals.
Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
Developed and maintained list of available properties suited to different needs and budgets.
Educated clients on sales and buying processes and advised buyers on making decisions.
Communicated with clients to understand property needs and preferences.
Informed home buyer of sales, construction and warranty processes.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
Coordinated appointments to show marketed properties.
Staged and prepared homes and properties for clients before arrival.
Compared recently sold area properties to determine competitive market prices.
Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
05/2016 to CurrentLicensed Esthetician and OwnerThe Bernie Gallerani Team At Re/Max Choice Properties | Lebanon, TN,
Executed laser hair removal and microdermabrasion procedures.
Performed body treatments, including waxing.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Developed individualized, therapeutic skin care programs.
Welcomed clients arriving for appointments.
Stocked treatment rooms with proper supplies.
Carried out administrative tasks, including product inventory checks, charting and consultations.
Resolved customer complaints and facilitated conflict resolutions.
Handled busy schedules and stayed on top of key deadlines.
Recommended retail products for at-home use.
Flexibly worked evenings and weekends to maintain proper spa coverage.
Fostered friendly, warm and exceptional customer experience.
Analyzed skin condition and made appropriate product recommendations.
Designed post-treatment at-home care products.
Discussed procedures and treatment options with clients.
Sterilized equipment for patient treatments.
Performed special acne and microdermabrasion facial services.
Educated patients on treatment options.
Performed consultations for patients before scheduling treatments.
04/2019 to 04/2020Real Estate Sales AgentPolaris | Enfield, NH,
Generated leads for sales and rental properties through cold calls and referrals.
Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
Educated clients on sales and buying processes and advised buyers on making decisions.
Communicated with clients to understand property needs and preferences.
Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
Informed home buyer of sales, construction and warranty processes.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
Liaised between buyers and sellers to provide positive experiences for both parties.
Coordinated appointments to show marketed properties.
Staged and prepared homes and properties for clients before arrival.
Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.
01/2003 to 05/2008AdministratorBC Technical | City, STATE,
Entered and maintained departmental records in company database.
Devised and implemented improvements to reporting procedures.
Collected, validated and distributed information to employees.
Networked with industry professionals to foster partnerships and identify new and improved solutions.
Oversaw successful planning and execution of staff meetings, parties and events.
Drove workflow improvements by streamlining processes.
Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities.
Computerized office activities, maintained customer communications and tracked records through delivery.
Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
Promoted maintenance of professional and courteous customer interactions across all reception personnel.
Answered incoming calls, directing clients to individuals addressing specific needs.
Kept reception area clean and neat to give visitors positive first impression.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Monitored visitor access and maintained situational awareness to promote on-site security and safety.
Planned and booked travel accommodations for staff and visitors, including vouchers, agendas and transportation.
Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Trained new employees on administrative procedures, company policies and performance standards.
Coordinated communications, invoicing, registration, recordkeeping and other administrative functions.
Education
Expected in 02/2016Certificate | EstheticianMilian, Boise, ID, GPA:
Expected in 2008No Degree | Fashion DesignSalt Lake Community College, Salt Lake City, UTGPA:
Expected in 2000GED | East High School, Salt Lake City, UT, GPA:
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