real estate manager resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Reliable employee seeking a position, in which I can manage multiple prioritizes with a positive attitude Offering excellent communication and good judgment.

  • Client Relations
  • Operations Management
  • Administrative Leadership
  • Data Entry
  • Relationship Building
  • Clear Communication
  • Social Perception
  • Creative and Adaptable
  • Microsoft Office
  • Sales and Marketing
Work History
04/2021 to Current
Real Estate Manager Exelon Warrenville, IL,
  • Maintained current contract files as prescribed by company contract policies and procedures.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Promoted positive company and owner relationships through proactive attention to concerns.
  • Worked closely with clients to answer questions, help organize home sale.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Create marketing postcards/door hangers to increase productivity.
07/2005 to 04/2020
Manager Underwriting/Claims Travelers Insurance City, STATE,
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Approved regular payroll submissions for employees.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Prepared and recommended long-range plans for development of department personnel.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Evaluated report data to proactively adjust and enhance operations.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Conducted monthly inventories of raw materials and components on work floor.
07/1993 to 07/2005
No Fault Supervisor Metlife Auto & Home City, STATE,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Successfully managed high volumes of client-facing interactions and established strong rapport with attorneys.
  • Provided supportive link between external customers and internal operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Worked with management team to implement proper division of responsibilities.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Performed annual evaluations and reviews for large staff of employees.
  • Streamlined operations of multiple lines of business within organization.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
  • Identified individual employee's unique work styles and adapted management methods.
  • Built, managed and coached insourced and outsourced teams.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
Expected in to to
No Degree: Business Administration And Management
Fulton Montgomery Community College - Fort Johnson, NY,
Expected in 06/1986 to to
High School Diploma:
Amsterdam High School - Amsterdam, NY
  • Professional development completed in Business.
Additional Information

If the opportunity is a good fit, willing to fly down Florida to interview.

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Resume Overview

School Attended

  • Fulton Montgomery Community College
  • Amsterdam High School

Job Titles Held:

  • Real Estate Manager
  • Manager Underwriting/Claims
  • No Fault Supervisor


  • No Degree
  • High School Diploma

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