real estate document preparation operator resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

To develop and maintain a career with a well-established organization that challenges and rewards my talents and strengths in the area of, but not excluding, customer service and office management.

  • Computer Skills - Microsoft Office, Word, Excel, Outlook, Access, PowerPoint, Adobe, Acrobat, Photoshop, AS400, Paradox, visioneer, Microsoft Navision, Omni, Atlas, Citrix, Wizard, Utility, Amazon Workspace, Microsoft Teams, Snipping Tool, PDM-Works, Solid Works
  • Quality Control, Strong Listening Skills, Proofreading and Editing, System Troubleshooting, Excellent Spelling Skills, Customer Service, Organizational Skills, Problem Resolution, Training & Development, Supervision & Leadership, Data Management, Good Work Ethic, Friendly, Positive Attitude, Planning & Organizing, Reliable & Trustworthy
Real Estate Document Preparation Operator, 01/2016 to 08/2022
Builders Firstsource, Inc.Hattiesburg, MS,
  • Review Title Commitments and Surveys.
  • Review good faith estimates, Loan estimates and Closing disclosures.
  • Prepare loan closing documents for both FNMA/FHLMC, FHA, VA, Texas home equity and in house banking products i.e. Builder interims, Borrower interims w/Mechanic's lien, One-Time, Two-Times, Modifications, Bridge loans and lot loans.
  • Review file documentation and make sure all items needed are requested.
  • Entered data in numerical and alphabetical order.
  • Communication with clients and title companies.
  • Familiar with Texas law i.e. homestead and community property issues, owelty liens, mechanic's liens, right of rescission etc..
  • Familiar with Federal Regulations as RESPA and TILA, Section 32, Section 35, High cost loans, FNMA 5%, TRID etc..
  • Meet crucial deadlines requested.
  • Perform any additional duties/activities assigned by management.
Purchasing Coordinator, 07/2015 to 12/2015
HoneywellWallingford, CT,
  • Handle all purchasing needs for the office and each of our job site's needs for materials, coordinate deliveries, shipments, invoices, electronic filing as well as hard copies, inventories of all materials needed on a regular basis. Communicate daily with vendors, suppliers,project managers, engineers, surveyors and other office personnel on that day's work and what is needed. Use company fleet vehicles to run company errands. Event planning, marketing the company, brainstorming for career fairs and networking events for the staff. Attending professional accommodations, such as city meetings and pre-bid meetings, as well as supplementing my position with various other aspects of business, as in human resources processing payroll, background checks for new hires, and business administration.
Buyer I, 05/2011 to 02/2015
Ulterra Drilling TechnologiesCity, STATE,
  • Evaluate suppliers on prices, quality of products and average shipping times, and decide from which supplier to make regular purchases
  • Manage bidding process, reviewing suppliers’ price quotes and financial reports before negotiating contracts
  • Meet with vendor to review defective merchandise and arrange for returns and replacements
  • Maintain records of the products purchased, including the names, styles, and sizes of products, costs, delivery dates and conditions of products when they arrive
  • Move older inventory before new inventory arrives
  • Prepare purchase orders and send copies to suppliers and to departments originating requests
  • Determine if inventory quantities are sufficient for needs, ordering more materials when necessary
  • Respond to customer and supplier inquiries about order status, changes, or cancellations
  • Perform buying duties when necessary
  • Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems
  • Review requisition orders in order to verify accuracy, terminology, and specifications
  • Prepare, maintain, and review purchasing files, reports and price lists
  • Compare prices, specifications, and delivery dates in order to determine the best bid among potential suppliers
  • Track the status of requisitions, contracts, and orders
  • Calculate costs of orders, and charge or forward invoices to appropriate accounts
  • Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications
  • Compare suppliers' bills with bids and purchase orders in order to verify accuracy and approve bills for payment
  • Locate suppliers, using sources such as catalogs and the internet, and interview them to gather information about products to be ordered
  • Maintain knowledge of all organizational and governmental rules affecting purchases, and provide information about these rules to organization staff members and to vendors
  • Monitor in-house inventory movement and complete inventory transfer forms for bookkeeping purposes
  • Monitor contractor performance, recommending contract modifications when necessary.

Production Control Administrator

  • Prepares bit packages
  • Enters transfers of bit accessories for districts
  • Assists in managing the consumable tooling stores
  • Assist in the entering and closing of work orders for repairs and new builds
  • Conducts cycle counts and participates in monthly inventory
  • Prepares reports for Supply Chain using Microsoft Office Suite
  • Enter transactions in Microsoft Navision
  • Filing and general office administration
  • Other duties as required
Customer Service Supervisor/Admin, 04/2000 to 01/2011
PreScreen America, IncCity, STATE,
  • Utilize customized software to perform background checks
  • Organize and maintain major client accounts
  • Coordinate and communicate critical issues between external clients and internal departments
  • Responsible for daily coordination and administration of inbound and outbound client calls
  • Reconcile complex customer account discrepancies
  • Handle escalated customer issues
  • Developed methods to streamline daily functions and improve the customer service department's productivity
  • Directed and delegated the activities of the customer service department team to ensure professional, timely and proficient resolutions
  • Work independently with little to no direction
  • Research aging issues and follow-up with Clients as needed
  • Manage Client accounts and databases for billing, authorized contacts etc
  • Issue Username and password for website report retrieval and notifications
  • Schedule my own time and that of my department
  • Capable of leading a small to medium staff group
  • Thorough knowledge of the laws surrounding background investigations
  • Responsible for my department performance reviews, make hiring recommendations, and handled termination decisions
  • Maintain regular contact with key clients
  • Dedication to the company needs
  • Solid grasp of the entire investigations perspective
  • Maintain clear communications: e.g
  • Check with Manger of Operations before leaving each day
  • Previous job experience was short term, while I was seeking a career.
Education and Training
General Equivalency Diploma: , Expected in 09/1999 to Venture Alternative School - Arlington, TX

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Resume Overview

School Attended

  • Venture Alternative School

Job Titles Held:

  • Real Estate Document Preparation Operator
  • Purchasing Coordinator
  • Buyer I
  • Customer Service Supervisor/Admin


  • General Equivalency Diploma

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