Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Persuasive Broker with over twelve years of experience in soliciting potential clients to buy, sell and rent properties. Exceptional communication and negotiation skills with ability to manage competing deadlines. Proficient in advising clients on prices, mortgages and market conditions. Committed to balancing demands of buyer with those of seller. Conducted rental management and financial requirement planning with knowledge of mortgages and real estate law. Dependable and detail-oriented worker. Successful at providing comprehensive education to both buyers and sellers and maintaining long-term relationships with clients. Excellent attention to detail and knowledge of software programs. Top-notch negotiation skills to boost profits and maximize number of properties sold. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Promotion and advertising
  • Rental management
  • Real estate law
  • Home tours
  • Home sale negotiation
  • Agent and seller communications
  • Virtual tour creation
  • Neighborhood database updating
  • Financing requirements
  • Sales brochure development
  • Market monitoring
  • Computer skills
  • Documentation
Work History
04/2009 to Current
Real Estate Broker Owner Ruhl&Ruhl Realtors - Ia Dubuque, IA,
  • Established and developed real estate agency, driving recruitment and operational growth.
  • Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Compared properties possessing similar features to determine competitive market prices.
  • Obtained agreements from property owners to place properties for sale with real estate firms.
  • Arranged for inspections and surveys of sold properties.
  • Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
  • Collected fees and documented payment processes for property transactions.
  • Managed 6 agents and assisted potential property buyers to achieve residential goals.
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Generated lists of properties for sale, locations, descriptions and available financing options.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Resolved problems, improved operations and provided exceptional service.
04/2008 to 04/2009
Real Estate Agent Meijer, Inc. Dublin, OH,
  • Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Represented buyers and sellers of developed and undeveloped properties.
  • Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
  • Maintained inventories and records of sales collaterals and closings.
  • Reviewed market research data and changed sales plans accordingly.
  • Used NTREIS and other realtor databases to find properties for clients.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Presented purchase offers to sellers for consideration.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Collected fees and documented payment processes for property transactions.
  • Negotiated, facilitated and managed real estate transactions.
  • Advertised client properties through websites, social media and real estate guides.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
01/1997 to 08/2005
Mortgage Banking Intern The Eden State Bank City, STATE,
  • Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
  • Set up and completed loan submission packages.
  • Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Handled any conditions sent from underwriting departments.
  • Upheld complete confidentiality of all submitted information according to release guidelines.
  • Coordinated closing process with attorneys, title companies and government clerks.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Evaluated approvals against established bank and government lending standards.
  • Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
  • Reviewed and validated details of loan applications and closing documentation.
  • Produced and submitted completed loan packages to title and escrow professionals.
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
  • Set up, stored and updated customer files, department records and regulatory paperwork.
  • Verified credit histories, personal references and employment backgrounds for each applicant.
  • Assessed customer account histories to determine previous compliance with payment plans and loan terms.
02/1996 to 12/1997
Utility Clerk The City Of Eden City, STATE,
  • Accurately sorted and filed official district correspondence, payment records and invoices.
  • Produced letters, memorandums and reports for utility management and council members.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Enacted overdue account collection procedures and negotiated adjusted payments through payment plans.
  • Answered phones, faxes and emails regarding official city utility services.
  • Prepared and processed service forms to start and stop utility services.
  • Investigated accounts in negative standing and transferred account holder information to collections department.
  • Scheduled monthly meter readings and assisted meter readers in logging accurate numbers.
  • Updated and purged out-of-date records and files.
  • Processed customer billing invoices and payments daily for monthly billing cycle.
  • Addressed and resolved customer complaints and answered subsequent customer service questions.
  • Prepared work order requests for new service, outages and maintenance actions.
  • Interacted with customers by phone, email or in-person to provide information.
  • Reviewed order data to verify transactions and shipping dates.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Received and routed business correspondence to correct departments and staff members.
Expected in
No Degree: Real Estate
Texas A&M University - Commerce - Commerce, TX
  • Relevant Coursework Completed: [Real Estate and Finance
  • Continuing education in Real Estate
Expected in 05/1982
High School Diploma:
Coleman High School - Coleman, TX

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School Attended

  • Texas A&M University - Commerce
  • Coleman High School

Job Titles Held:

  • Real Estate Broker Owner
  • Real Estate Agent
  • Mortgage Banking Intern
  • Utility Clerk


  • No Degree
  • High School Diploma

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