LiveCareer-Resume

rbt resume example with 16 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Known for having a positive attitude and consistently exceeding performance standards.

Skills
  • Detail Oriented and Multitasking
  • Analytical and Critical Thinking
  • Excellent Communication
  • Customer Service
  • Self-Motivated
  • Case Management
  • Planning and Coordination
  • Leadership
  • Organization and Time Management
  • MS Office
  • Data Entry
  • Intervention management
  • Crisis Intervention
  • Progress Assessments
  • Progress Evaluations
  • Patient documentation
  • Treatment Planning
  • Conflict Resolution
  • One-on-One Sessions
  • Disabled population (Cognitive, Developmental, and Mental Disorders)
  • Hire & Trained staff
Work History
02/2021 to Current
RBT Merakey Bethlehem, PA,
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Provided responsive communication by phone and email to answer general and pressing questions.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.

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  • Worked as part of collaborative team to address changing needs of children and families.
  • Took and monitored vital signs, administered medications and managed patient behavior.
  • Treated clients and families with respect and dignity.
01/2013 to 03/2020
Disability Support Worker Sugarman Australia Perth, WA,
  • Kept accurate records for client files and handled related paperwork.
  • Kept detailed daily logs with care actions, patient behaviors and incidents.
  • Designed individualized plans detailing daily activities and needs for patients.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
02/2007 to 01/2012
Assistant Residential Program Manager Ability Beyond Disability Stamford, CT,
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Participated in community events and met with local leaders to develop recreational activities for residents.
  • Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
  • Provided swift and knowledgeable emergency support in line with campus crisis protocols.
  • Provided emotional support and counseling to residents coping with loss and created and developed bereavement groups.
  • Promoted positive relations between residents and staff.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
  • Communicated regularly with guardians of residents, answering questions and addressing concerns.
  • Liaised between community programs and residents and counseled Number community and assisted living residents.
  • Responded to injuries, accidents, and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.

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  • Resolved problems, improved operations and provided exceptional service.
01/2004 to 01/2007
Social Services Assistant/ Office Coordinator Boca Habilitation Center City, STATE,
  • Entered and maintained departmental records in company database.
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.
  • Entered data, generated reports and produced tracking documents.
  • Maintained master schedule and set up appointments.
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Resolved employment-related disputes through proactive communication.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Coached employees through day-to-day work and complex problems.
  • Led comprehensive staff member training covering key topics.
  • Controlled expenditures and worked with accounting department to manage budgets.
  • Drove workflow improvements by streamlining processes.
  • Oversaw project logistics using industry expertise and independent judgment.
  • Oversaw technical, operational, clerical and customer service support activities.
Education
Expected in 06/1998 to to
High School Diploma:
Olympic Heights Community High School - Boca Raton, FL
GPA:
Expected in 06/2000 to to
Associate Of Applied Business: Business Education
Palm Beach State College - Boca Raton, FL,
GPA:
  • Relevant Coursework Completed: 2 yrs Basic Courses towards AS degree (earned credits)
Expected in 01/2013 to to
Medical Assistant : Medical Assisting
Florida Career College - Boynton Beach, FL,
GPA:

Graduated with Honors

Expected in to to
Towards BA Degree: Business Administration
Keiser University - Palm Beach, FL,
GPA:

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Resume Overview

School Attended

  • Olympic Heights Community High School
  • Palm Beach State College
  • Florida Career College
  • Keiser University

Job Titles Held:

  • RBT
  • Disability Support Worker
  • Assistant Residential Program Manager
  • Social Services Assistant/ Office Coordinator

Degrees

  • High School Diploma
  • Associate Of Applied Business
  • Medical Assistant
  • Towards BA Degree

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