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RBT Resume Example

Resume Score: 80%

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Kloe
Moore
Professional Summary
Skills

Intervention management

Social skill development

Behavior treatment plans

Autism experience

Roleplay scenarios

Classical conditioning

Family therapy

Providing community referrals

Goal Setting

Crisis Intervention

Business operations

Supervision

Relationship development

Project organization

Team management

Process improvement

Problem resolution

Liquor regulations and compliance

ID verification

Bagging assistance

Currency counting

Customer greeting

Display setup

Cash management

Personal service

Payment processing

Cash drawer balancing

Returns and exchanges

Customer seating

Customer assistance

Cash register operation

Credit and cash transactions

Scanner operations

Coin counting

Customer service

Merchandise display set up

Retail transactions

Behavior management techniques

Needs assessment

Education
Falcon High SchoolPeyton, CO05/2019High School Diploma
Work History
Alpine Autism Center- RBT
Colorado Springs, CO07/2020 - 10/2020
  • Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
  • Used word to document patient information, progress notes and treatment plans.
  • Implemented and established behavior strategies by setting rules, reiterating expectations and rewarding good behavior for over 3 students.
  • Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
  • Facilitated group and individual therapy in outpatient setting.
  • Developed individual treatment goals based on history and diagnosis.
Zaxby's- Cashier Team Lead
Athens, GA05/2019 - 08/2020
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored areas for security issues and safety hazards.
  • Analyzed purchases for signs of fraud.
  • Set and updated employee schedules based on expected customer needs to meet coverage demands while controlling labor costs.
  • Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue.
Safeway- Cashier
Colorado Springs, CO02/2020 - 07/2020
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Counted cash in register drawer at beginning and end of shift.
  • Assisted customers with special services, account updates and promotional options.
  • Requested official identification for purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Assisted customers by answering questions and fulfilling requests.
  • Reviewed weekly sales circulars and monitored price changes.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Checked prices for customers and processed items sold by scanning barcodes.
Overdrive Raceway - Registration/concession Consultant
Colorado Springs, CO08/2019 - 02/2020
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Boosted occupancy 64% by leveraging market knowledge and successful promotional strategies.
  • Marketed property to local businesses through collateral, emails and phone calls.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Kept meticulous records of all correspondence between management and tenants.
  • Collected rent and tracked resident payments and information in Yardi.
  • Held high approval rating and percentage of customer loyalty.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Established strong, professional relationships with managers and residents by promoting team collaboration and delivering exemplary service.
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Resume Overview

Companies Worked For:

  • Alpine Autism Center
  • Zaxby's
  • Safeway
  • Overdrive Raceway

School Attended

  • Falcon High School

Job Titles Held:

  • RBT
  • Cashier Team Lead
  • Cashier
  • Registration/concession Consultant

Degrees

  • High School Diploma

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