Rating Veterans Service Representative Resume Example

Within a team environment, I served as primary contact for veterans and their representatives or advocates and the decision maker for compensation and pension claims.

I worked as a member of one of the Teams in the Veterans Service Center.

I explained benefit programs and entitlement criteria, conducted interviews, identified issues, gathered relevant evidence, adjudicated claims, and input data necessary to generate the award and notification letter for veteran payments.

I created controls for pending issues and scheduled future actions, and released complete, correct notifications of benefits determinations.

I conducted interviews in person or by telephone with veterans, representatives, and advocates.

I makes determinations relative to VA hospitalization, outpatient treatment, institutional, or domiciliary care, and basic eligibility for vocational rehabilitation.

I acted as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claims.

I trained fellow employees and conducted served as a resident expert in the development of Agent Orange and PTSD claims and the obtaining of military records.

References: Please see above entry, all were coworkers in both positions.

I served as a Hatha, Vinyasa, and Yin Yoga teacher.

References:

Angie Howard, 317-435-2674

Aleasha Sholes-Shipman 317-615-9818

Assisted with grading papers and exams, developing curriculum, communicating with students, and administering exams.