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ramp worker resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking, with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Team Leadership
  • Customer Service
  • Problem-Solving
  • Safety Procedures
  • Flexible Schedule
  • Heavy Lifting
  • Inclement Weather Tolerance
  • Physical Strength and Stamina
  • Team Collaboration
  • Problem Solving
  • Decision Making
  • Equipment Operation
  • Loading and Unloading
Experience
Ramp Worker, 05/2022 - Current
Mcdonald's Jordan, MN,
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Operated equipment to support on-ground operations in between flights.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Party Hostess, 09/2018 - 10/2020
Chuck E Cheese City, STATE,
  • Answered telephone to provide dining information and take reservations.
  • Obtained signed waiver from customer before starting event and closed out customer bill at event end.
  • Used opportunities to upsell to guests during events, suggesting add-ons and gifts and [Type] services.
  • Began and ended events punctually by monitoring time and pacing schedule of activities.
  • Interacted with guests and participated in event activities, giving next-level attention to guests of honor.
  • Served food and beverages to guests and refilled glasses promptly.
  • Responded promptly and politely to guest questions and requests and de-escalated conflicts.
  • Communicated and encouraged adherence to safety rules to prevent injuries and mishaps.
  • Delivered clear, audible instructions for games and activities in language appropriate for age group.
  • Wore required costumes and props to fulfill party requirements.
  • Greeted and logged in each guest, delivering instructions and details on games and party activities.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
  • Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
  • Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
  • Trained new employees on ride operations, pointing out safety mechanisms and features.
  • Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
Cashier, 06/2017 - 09/2018
Walmart City, STATE,
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Discounted purchases by scanning and redeeming coupons.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Processed refunds for worn, damaged and broken merchandise.
  • Used suggestive selling techniques to promote add-on sales.
  • Helped with purchases and signed customers up for rewards program.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
Education and Training
Bachelor of Arts: Physical Education And Coaching, Expected in 05/2023
-
Kentucky State University - Frankfort, KY
GPA:
Status -
High School Diploma: , Expected in 06/2019
-
Fern Creek High School - Louisville, KY
GPA:
Status -

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Resume Overview

School Attended

  • Kentucky State University
  • Fern Creek High School

Job Titles Held:

  • Ramp Worker
  • Party Hostess
  • Cashier

Degrees

  • Bachelor of Arts
  • High School Diploma

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