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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Hello my name is Jessica Claire from Triangle, Va and for the past 8 years I've been an Air Transportation Journeyman for the United States Air Force. During my tenure with the USAF, i became a highly skilled and valued member and trainer in all aerial port operations and logistics compliance.

Some of my skills include: aircraft loading operations team chief, team-lead for the dignified transfer of human remains, Nuclear Weapons Related Material Handler, Fleet operations (sanitization and servicing aircraft) and passenger services operations.

I am an exceptional customer experience facilitator with adaptability and creativity in building healthy passenger/personnel connections. Successful troubleshooter of all types of service concerns. I am also a responsible cargo agent familiar with inspecting, weighing and verifying cargo shipment documentation.

I am a cooperative Forklift Operator with 8 years of experience lifting and carrying heavy loads using warehouse equipment. Qualified to operate various classes of forklifts and practiced in wide range of heavy equipment. Talented problem-solver with strong ethics, integrity and relationship-building abilities. Thank you for this opportunity for the chance to work with your company.

Jessica T. Claire

XXXXXXXXX

resumesample@example.com

Skills
  • Transportation solution development
  • Project management abilities
  • Shipping and receiving understanding
  • Freight operations
  • Materials transport
  • Explosive Handler Supervisor
  • Harzardous Material Handler
  • Immediate first responder training
  • 10k lb All-Terrain/Standard forklift certified/instructor
  • 4k-6k lb forklift operator/trainer
  • Tunner 60k Aircraft Cargo Loader certified/trainer
  • Wide-body/C-5 staircase truck operator/trainer
  • Load Team Chief
  • Air Terminal Operations dispatcher
  • Instructor of flightline safety procedures
  • Passenger Service Procedures
  • 28 & 44 Passenger Bus operator/trainer
  • 25k Halverson Aircraft Cargo Loader certified/trainer
  • Baggage conveyor vehicle operator
  • Latrine service truck operator
  • Potable water truck operator
  • Review transportation documentation
  • Air Transportation Test Loading Agency (ATTLA): Certification Requirments
  • Process originating intransit/terminating cargo
  • Nuclear Weapons Related Material Processes and procedures (NWRM)
  • Expidited shipment via MICAP, Green Sheets, VVIP etc.
  • Compute ACL for aircraft allowable cabin load as well as center-of-balance
  • Human-Remains Handler
  • Prepare load plans for cargo eligiblity
Experience
Ramp Services Specialist, 12/2016 - 10/2020
Menzies Aviation Wichita, KS,
  • Assisted personnel with lifting heavy items and addressing other inquiries.
  • Coordinate work with other functions.
  • Verified sizes, weights and destinations of shipments.
  • Inspected/certified special equipment/rolling stock for shipment (fuel level, battery terminals, shoring, etc.)
  • Applicable to AMCI 24-101, AFI 21-203, 11-2C-XXX, AFMAN 91-201, AFJMAN 24-306, Appropriate aircraft certification for -1 and -9 T.O's
  • Performed procedures for loading/offloading aircraft.
  • Coordinated availability of special equipment loading (prime mover/crane.)
  • Performed concurrent loading/unloading operations during aircraft servicing/fueling.
  • Load team chief evaluated and certified.
  • Utilized and operated Mobile Material Handling System (Aircraft cargo sequencing.)
  • Operated rolling stock scissor lift.
  • Coordinated Ramp services operations in critical/timely matters.
  • Performed/Trained proper Controlled Movement Area entry procedures.
  • Performed/Trained on/offload palletized C-130 propellers.
  • Performed/Instructed hazardous material handler duties.
  • Team leader for dignified transfers of fallen DOD service members returning home.
  • Perform/Instructed Job Safety Training Outline for 60+ german national employees and DOD personnel.
  • Performed/Certified Explosive Safety Supervisor responsibilities.
Cargo Processing Specialist, 05/2015 - 12/2016
Menzies Aviation Arcola, VA,
  • Determined shipping methods and prepared bills of lading, invoices, and other shipping documents.
  • Directed and participated in cargo loading and unloading to ensure completeness of load and even distribution of weight.
  • Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting any damaged goods.
  • Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
  • Validated load plans, cargo cleanliness and transportation documentation.
  • Retrieved stored items and traced lost shipments, when necessary.
  • Attached address labels, identification codes and shipping instructions to containers.
  • Implemented strategic shipping policies to achieve long and short-term sales targets.
  • Created master spreadsheet to record procedures, denials and approvals.
  • Inspected cargo/mail for air worthiness.
  • Verified sizes and weights of shipments.
  • Computed net weights of palletized/containerized cargo.
  • Inspected/Instructed training on inventory of stored 463L pallets, nets and tiedown equipment.
  • Computed/Instructed centers-of-balance for rolling stock, outsized cargo and multi-pallet trains while performing pallet build-up procedures.
  • Performed/Instructed manual freight procedures including intransit/terminating cargo/mail.
  • Transported hazardous materials while verifying cargo compatibility.
  • Inspected/Instructed 4k-10k lb forklift operations and safety management.
  • Operated All-Terrain 10k lb Caterpillar/John Deer forklift during warehouse procedures.
  • Inspected/Operated 15k lb forklift.
Passenger Service Agent, 02/2013 - 05/2015
U.S. Air Force Active Duty City, STATE,
  • Greeted passengers and provided boarding instructions.
  • Collected baggage charges and accepted baggage for check-in.
  • Managed gate, ramp and cabin services for each flight.
  • Utilized PA system to announce departures and changes to landings.
  • Protected passengers' baggage from loss, theft and damage through proper handling and oversight.
  • Oversaw employee work schedules and delegated daily assignments.
  • Delivered exceptional service to every passenger through active engagement, effective listening and well-developed interpersonal skills.
  • Provided active duty/retirees with assistance in preparing required travel documents and forms.
  • Contacted passengers to advise on travel conveyance changes and to confirm reservations.
  • Assembled and issued required documentation, such as tickets and itineraries.
  • Printed itineraries and tickets for average of 160 active, reserve and space availabe passengers daily.
  • Inspected/Operated 10k lb All-Terrain/Standard forklift for warehouse duties.
  • Inspected/Operated wide-body/C-5 staircase trucks for passengers and aircraft servicing.
  • Inspected/Operated 60k lb (Tunner) capacity aircraft loading vehicle.
  • Prepared cargo document packing list for baggage pallets
  • Transported passengers to/from aircraft with 28-44 passenger bus.
  • Instructed training for operating/inspecting 28-44 passenger bus.
  • Performed/instructed hazard and safety precaution of flightline procedures.
  • Created passenger manifests for Space-Available passengers.
  • Located/verified compliance with transportation publications (i.e. Foreign Clearance Guide).
  • Handled passenger baggage including build-up, verified eligibility of hand carried items, weight/dimensions and baggage tag forms.
  • Performed passenger terminal security inspections.
  • Briefed aircrew/troop commander on flight information.
  • Instructed/Performed funds handling to include cash drawer policy.
Passenger Service Agent, 10/2014 - 03/2015
U.S. Airforce City, STATE,
  • Greeted passengers and provided boarding instructions.
  • Collected baggage charges and accepted baggage for check-in.
  • Managed gate, ramp and cabin services for each flight.
  • Utilized PA system to announce departures and changes to landings.
  • Protected passengers' baggage from loss, theft and damage through proper handling and oversight.
  • Oversaw employee work schedules and delegated daily assignments.
  • Delivered exceptional service to every passenger through active engagement, effective listening and well-developed interpersonal skills.
  • Provided deployed personnel with assistance in preparing required travel documents and forms.
  • Contacted deployed personnel to advise on travel conveyance changes and to confirm reservations.
  • Assembled and issued required documentation, such as tickets and itineraries.
  • Printed itineraries and tickets for average of 300 deployed active/reserve duty passengers daily.
  • Inspected/Operated 10k lb All-Terrain/Standard forklift for warehouse duties.
  • Inspected/Operated wide-body staircase trucks for passengers and aircraft servicing.
  • Inspected/Operated 60k lb (Tunner) capacity aircraft loading vehicle.
  • Prepared cargo document packing list for baggage pallets
  • Transported passengers to/from aircraft with 28-44 passenger bus.
  • Instructed training for operating/inspecting 28-44 passenger bus.
  • Performed/instructed hazard and safety precaution of flightline procedures.
  • Created manual passenger manifests for Space-Required passengers.
  • Located/verified compliance with transportation publications (i.e. Foreign Clearance Guide).
  • Handled passenger baggage including build-up, weight/dimensions and baggage tag forms.
  • Performed passenger terminal security inspections.
  • Briefed aircrew/troop commander on flight information.
Education and Training
High School Diploma: , Expected in 06/2008
-
Forest Park High School - Woodbridge, VA
GPA:
: , Expected in 04/2010
-
Northern Virginia Community College - Woodbridge, VA,
GPA:

Information technology

: , Expected in 07/2013
-
Community College of The Air Force - Montgomery, AL,
GPA:
  • AMC GATES-M3 Passenger Service
  • AMC Load Planning

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Resume Overview

School Attended

  • Forest Park High School
  • Northern Virginia Community College
  • Community College of The Air Force

Job Titles Held:

  • Ramp Services Specialist
  • Cargo Processing Specialist
  • Passenger Service Agent
  • Passenger Service Agent

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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