ramp manager resume example with 5+ years of experience
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Dynamic and hard-working employee highly experienced as ramp agent. Offers excellent listening and comprehension skills. Trained in Ramp Management and Weight & Balance. Focused, bilingual individual with hardworking nature and experience in heavy equipment operation. Adaptable to changing flight line conditions and ready to shift focus to meet departure schedules. Known for team attitude and dedication to task completion. Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure.
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- Managed ramp activities for inbound and outbound flights, including GSE equipment status, Office Admin and cargo services.
- Communicated via radio or headset radio with ground crew, flight crew and tow person about ramp operations.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Coordinated day-to-day schedules, tasks and positions for ground crew or Gate assignments for Flights.
- Complete Daily Ops Recaps and/or Delay reports.
- Fill and complete post Incident reports whether its a injury or accident on ops.
- Directed investigations to verify and resolve customer or shipper complaints.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Connected electrical power units and service hoses to aircraft. ex: GPU, Air start, Air cart.
- Utilized mathematical functions to interpret aircraft weight and balance loading instructions when working on a Flight.
- Planned, scheduled and printed Flight Plans accordingly to each Scheduled Flight for the Daily Operation.
- Managed freight preparation to meet all Customer specifications and maintain Carrier compliance by insuring proper documentation is present in its manifest.
- Developed strong relationships with all ground & Ops personnel by effectively resolving issues, responding promptly to concerns and uncontrollable outcomes such as delays or mechanical issues, by informing the correct parties and keeping constant communication.
- Coordinated with team leaders to determine best use of loading or unloading procedures according to load specifications.
- Supervised Ramp Agents and Flight Ops through guidance and execution in order to achieve on-time departures.
- Maintained safe loading & unloading operations by using Sable Weight & Balance to update or configure freight loading.
- Completed and Certified in Weight & Balance.
- Certified Atlas Air GSC/ Weight & Balance for 767-300
- Certified Southern Air GSC/ Weight & Balance for 737-800
- Certified ATI On Job Trainer & GSC/ Weight & Balance for 767-300/200
- Certified ABX Air GSC/ Weight & Balance for 767-200
- Certified Sun Country Weight & Balance for 737-800
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Resume Overview
School Attended
- Norco College
Job Titles Held:
- Ramp Manager
- Load Planner Supervisor
Degrees
- Some College (No Degree)
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