Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Hard-working aspiring Firefighter possessing excellent critical thinking and strategic planning abilities. Committed to saving lives and property through fire suppression, education and prevention activities. Certified in Firefighter I & II, Emergency Medical Technology, and Emergency Vehicle Operator Course (EVOC).

  • Problem Resolution
  • Hard-working
  • Problem Solving
  • Physically Fit
  • Interpersonal Skills
  • Team Leadership
  • CPR and first aid
Work History
Ramp Agent, 12/2015 to Current
G2 Secure StaffDfw Airport, TX,
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Stocked aircraft cabins with necessary equipment and supplies such as luggage and cargo freight.
  • Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over several daily flights.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Cleaned airplanes between flights, sanitized lavatories and seat trays as per company specifications.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Loaded, unloaded and sorted cargo as part of accurate and efficient [Timeframe] shipments.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Replenishment Team Member, 04/2014 to 08/2017
Jo-Ann FabricsReynoldsburg, OH,
  • Unpacked trucks, moved merchandise and stocked shelves to provide appealing sales floor and positive customer experience.
  • Cleaned and organized sales and stock areas.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Managed timely and effective replacement of damaged or missing products.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Assessed shelves in various departments to determine which items to replenish or reorder.
  • Completed physical inventory counts each [Timeframe].
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Operated various types of forklifts such as narrow aisle (reach) truck, counter balance forklift, order picker, and scissor lift.
Sales Associate, 04/2009 to 12/2015
IbcPauls Valley, OK,
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Maintained records related to sales, returns and inventory availability.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Tracked stock using company inventory management software.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Processed product returns and assisted customers with other selections.
  • Educated customers on promotions to enhance sales.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Operated forklift
Associate of Science: Fire Science Technology , Expected in 07/2020
Valencia College - Orlando, FL
Firefighter Certificate of Compliance : Fire Rescue Institute, Expected in 12/2020
Valencia College - Orlando, FL
EMT Certificate : Emergency Medical Technology, Expected in 12/2019
Valencia College - Orlando, FL
Certificate of Completion : Emergency Vehicle Operator Course (EVOC), Expected in 12/2020
Valencia College - Orlando, FL
Certificate of Excellence (Team Leader): Fire Rescue Institute , Expected in 12/2020
Valencia College - Orlando, FL
GED: , Expected in 02/2010
Edgewood High School - Edgewood, MD

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School Attended

  • Valencia College
  • Valencia College
  • Valencia College
  • Valencia College
  • Valencia College
  • Edgewood High School

Job Titles Held:

  • Ramp Agent
  • Replenishment Team Member
  • Sales Associate


  • Associate of Science
  • Firefighter Certificate of Compliance
  • EMT Certificate
  • Certificate of Completion
  • Certificate of Excellence (Team Leader)
  • GED

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