Hard-working aspiring Firefighter possessing excellent critical thinking and strategic planning abilities. Committed to saving lives and property through fire suppression, education and prevention activities. Certified in Firefighter I & II, Emergency Medical Technology, and Emergency Vehicle Operator Course (EVOC).
Skills
Problem Resolution
Hard-working
Problem Solving
Physically Fit
Interpersonal Skills
Team Leadership
CPR and first aid
Work History
Ramp Agent, 12/2015 to Current G2 Secure Staff – Dfw Airport, TX,
Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Stocked aircraft cabins with necessary equipment and supplies such as luggage and cargo freight.
Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over several daily flights.
Positioned and towed aircraft from remote locations of airport to designated areas for operation.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Cleaned airplanes between flights, sanitized lavatories and seat trays as per company specifications.
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Loaded, unloaded and sorted cargo as part of accurate and efficient [Timeframe] shipments.
Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Replenishment Team Member, 04/2014 to 08/2017 Jo-Ann Fabrics – Reynoldsburg, OH,
Unpacked trucks, moved merchandise and stocked shelves to provide appealing sales floor and positive customer experience.
Cleaned and organized sales and stock areas.
Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
Managed timely and effective replacement of damaged or missing products.
Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
Removed all debris and packaging from boxes and separated for recycling or disposal.
Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
Assessed shelves in various departments to determine which items to replenish or reorder.
Completed physical inventory counts each [Timeframe].
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Operated various types of forklifts such as narrow aisle (reach) truck, counter balance forklift, order picker, and scissor lift.
Sales Associate, 04/2009 to 12/2015 Ibc – Pauls Valley, OK,
Maintained organized, presentable merchandise to drive continuous sales.
Maintained records related to sales, returns and inventory availability.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Tracked stock using company inventory management software.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Engaged with customers to effectively build rapport and lasting relationships.
Processed product returns and assisted customers with other selections.
Educated customers on promotions to enhance sales.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Prepared merchandise for sales floor by pricing or tagging.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Operated forklift
Education
Associate of Science: Fire Science Technology , Expected in 07/2020 Valencia College - Orlando, FL GPA:
Firefighter Certificate of Compliance : Fire Rescue Institute, Expected in 12/2020 Valencia College - Orlando, FL GPA:
EMT Certificate : Emergency Medical Technology, Expected in 12/2019 Valencia College - Orlando, FL GPA:
Certificate of Completion : Emergency Vehicle Operator Course (EVOC), Expected in 12/2020 Valencia College - Orlando, FL GPA:
Certificate of Excellence (Team Leader): Fire Rescue Institute , Expected in 12/2020 Valencia College - Orlando, FL GPA:
GED: , Expected in 02/2010 Edgewood High School - Edgewood, MD GPA:
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