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ramp agent resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Focused, bilingual individual with hardworking nature and experience in heavy equipment operation. Adaptable to changing flighting conditions and ready to shift focus when needed to meet departure schedules. Known for team attitude and dedication to task completion.

Focused, bilingual individual with hardworking nature and experience in heavy equipment operation. Adaptable to changing flightline conditions and ready to shift focus when needed to meet departure schedules. Known for team attitude and dedication to task completion.

Efficient ramp agent with top-notch communication skills. Enjoys working as both part of a team and in a solitary role. Pursuing a part-time ramp agent role with a nationwide airline services company.

Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective Ramp Agent using top-notch skills in communication and safety .

Astute individual multilingual in [Language] and offering 6 years of experience in commercial aviation. Capable of working in extreme weather conditions and dedicated to safety measures and procedures.

High energy individual with a detail-oriented and people-friendly nature. True team player always willing to go the extra mile. Pursuing a ramp agent position where exceptional skills are valued.

Safety conscious individual offering 5 years of expertise in aviation industry. Knowledgeable and real go-getter. Using diverse experience in below wing airline services.

Deadline-driven individual with experience working in commercial aviation industry. Personable and efficient with exemplary communication skills. Over 6 years of experience as ramp agent for US-based airline.

Reliable Ramp focused on delivering positive and enjoyable passenger trips. Knowledgeable about safety procedures and emergency response. Ready to apply 6 years of experience to long-term position.

Skills
  • Arrival/departure procedures
  • Aircraft refueling
  • Hazardous materials
  • Traveler escort
  • Electrical power connections
  • Ramp cleaning
  • Baggage oversight
  • Security processes
  • Item transport
  • Aircraft safety checks
  • Problem resolution
  • Quality control
  • Documentation skills
  • Special needs support
  • Loading and unloading expertise
Experience
11/2017 to Current
Ramp Agent Sun Country Airlines Minneapolis, MN,
  • Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
  • Protected customers' baggage from loss, theft and damage.
  • Managed ramp activities for inbound and outbound flights, including mechanical, cabin and cargo services.
  • Operated conveyor belts, push-back tractors, and aircraft tugs daily.
  • Coordinated day-to-day schedules, tasks and positions for ground crew.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Collected, sorted and checked baggage tags against flight lists.
  • Utilized mathematical functions to interpret aircraft weight and balance loading instructions.
  • Cleaned airplanes between flights and sanitized lavatories and seat trays as per company procedures.
  • Connected electrical power units and service hoses to aircraft.
  • Positioned and pushed aircraft from remote airport locations to specified areas for operation.
  • Determined and adjusted seating arrangements to address behavioral or safety concerns.
  • Completed daily mandated accountability documentation for each student.
11/2019 to 03/2020
Aircraft Fueler Global Aviation Services Alexandria, LA,
  • Completed over [Number] aircraft repair work orders each quarter.
  • Recorded all maintenance performance in aircraft logbooks and completed other paperwork requirements as needed.
  • Cultivated safe and organized work area by maintaining active control over tools and equipment and retaining FOD awareness at all times.
  • Oversaw inventory usage and executed replenishment duties when needed.
  • Supervised and completed flight line foreign object prevention walks.
  • Executed corrosion control and inspection duties with minimal supervision.
  • Effectively cut costs by troubleshooting systems and reducing black box replacement maintenance.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Earned reputation for good attendance and hard work.
  • Completed [Type] project resulting in [Result].
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
06/2019 to 11/2019
Drive- Motarpool United Airline Sun Country Airlines Gulfport, MS,
  • Recognized by management for providing exceptional customer service.
  • Delivered to customer locations.
  • Performed site evaluations, customer surveys and team audits.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance and hard work.
  • Created agendas and communication materials for team meetings.
08/2014 to 05/2019
Ramp Agent Swissport City, STATE,
  • Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
  • Fueled multiple models of commercial and private aircraft with Avgas and jet fuels for departure flights.
  • Protected customers' baggage from loss, theft and damage.
  • Managed ramp activities for inbound and outbound flights, including mechanical, cabin and cargo services.
  • Operated conveyor belts, push-back tractors, and aircraft tugs daily.
  • Coordinated day-to-day schedules, tasks and positions for ground crew.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Collected, sorted and checked baggage tags against flight lists.
  • Utilized mathematical functions to interpret aircraft weight and balance loading instructions.
  • Cleaned airplanes between flights and sanitized lavatories and seat trays as per company procedures.
  • Connected electrical power units and service hoses to aircraft.
  • Positioned and pushed aircraft from remote airport locations to specified areas for operation.
  • Determined and adjusted seating arrangements to address behavioral or safety concerns.
  • Responded to emergencies, providing first aid and CPR with speed and skill.
  • Answered questions and provided accurate information to students and family members.
Education and Training
Expected in 01/1997 to to
High School Diploma:
Hig School Sudan - Sudan,
GPA:
Expected in to to
: Information Technology
Computer Man College - Sudan,
GPA:

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Resume Overview

School Attended

  • Hig School Sudan
  • Computer Man College

Job Titles Held:

  • Ramp Agent
  • Aircraft Fueler
  • Drive- Motarpool United Airline
  • Ramp Agent

Degrees

  • High School Diploma
  • Some College (No Degree)

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