Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Deadline-oriented Ramp Agent with experience in commercial aviation industry at large hub airport. Polished and efficient with desirable communication skills. Lifts up to 100 pounds and adheres to commercial airline protocols.

Personable individual fluent in Spanish and English languages and offering 2 years of experience in commercial aviation. Accustomed to working in extreme weather conditions to service aircraft. True proponent for safety measures and procedures.

Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through 2 years of aviation experience.

Hardworking and team player member skilled in safely moving heavy loads manually or with tugs and belt loader. Punctual, reliable and dedicated to teamwork. Adaptable and reliable general laborer with strong skills in woodworking, job site cleanup, lifting and carrying heavy objects. Excellent communications and math skills seeks position that provides steady employment and growth opportunities.

Organized Material Handler with 8 years of work experience. Skilled in communication and problem solving with excellent work-ethic. Known for excellent reliability and dedication to best-in-class work.

Ambitious, career-focused jobseeker, excited to obtain an entry-level position to help launch career while achieving company goals.

Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.

Diligent Warehouse Associate offering 2 years of comprehensive industry experience. Adept at loading and unloading trucks, shipping and receiving and order picking and packing. Reliable and safety-conscious with excellent freight labeling capabilities.

  • Weight Loading
  • Marshalling Aircraft
  • External Servicing
  • Baggage Tag Checks
  • Aviation and Transportation
  • Problem Resolution
  • Team Oversight
  • Cleaning Processes
  • Sorting and Labeling
Work History
06/2018 to 03/2021 Ramp Agent Global Aviation Services | Ontario, CA,
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Transferred luggage from aircraft to collection areas safely using the Tug equipment.
  • Coordinated all ground crew activities to complete objectives on schedule.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Connected electrical power unit and hoses to aircraft.
  • Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for daily flights.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Strapped items down over protective padding to secure throughout transportation.
  • Navigated straightest route to reduce mileage on company trucks and speed up delivery.
  • Arranged items at destination according to customer requests and instructions.
  • Drove vehicles to deliver products and picked-up rejected or defective materials for return.
  • Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners.
  • Operated equipment while observing standard safety procedures.
03/2016 to 06/2018 Sales Representative Cintas Corporation | Vidalia, LA,
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Set up calendar with customer birthdays and other special events for personal touch.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Determined problem areas and resolved issues related to profitability and business objective achievement.
  • Minimized process lags through strategic sourcing and customer expectation management.
  • Trained and mentored new sales representatives.
  • Exceeded goals for new accounts in single sales cycle.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Expanded customer base and boosted profit within product line.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Revitalized product revenues to over $ 1500 in One hour.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
  • Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
11/2013 to 02/2016 Sale Associate Lkq Corp | New Orleans, LA,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.

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  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained records related to sales, returns and inventory availability.
  • Achieved perfect attendance and on-time record.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Educated associates on market trends and stayed up-to-date on forecasts.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Prepared large cash deposits with zero discrepancies.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Solved customer challenges by offering relevant products and services.
  • Processed product returns and assisted customers with other selections.
Expected in 06/2012 Certificate Of Completion | General Studies Harmony High School, St. Cloud, FL, GPA:
Expected in | Valencia College, Kissimmee, FL, GPA:
Additional Information

Able to read people psychological level and body language.

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School Attended

  • Harmony High School
  • Valencia College

Job Titles Held:

  • Ramp Agent
  • Sales Representative
  • Sale Associate


  • Certificate Of Completion

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