Radiology Tech Aide Resume Example
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RADIOLOGY TECH AIDE
Professional Summary
Personable and energetic. Committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Skills
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Work History
Radiology Tech Aide, 07/2018 to Current
Beth Israel Lahey Health – Tewksbury , MA
Beth Israel Lahey Health – Tewksbury , MA
- Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
- Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
- Helped patients into proper positions for procedures and provided instructions on remaining still for duration of each scan.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Transported patients to and from Radiology Department
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Resolved appointments problems, improved operations and provided exceptional client support.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Customer Service Associate, 02/2017 to 04/2018
Cubesmart – Tampa , FL
Cubesmart – Tampa , FL
- Exceeded service objectives by applying proven customer service and sales best practices.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Managed customer relations and customer service through daily communication and interaction.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Greeted customers entering store and promoted sales or special programs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened and closed store independently when needed and prepared nightly bank drop for manager.
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
- Issued receipts and processed refunds, credits, or exchanges.
Teachers Assitant , 01/2016 to 05/2017
Mfa Oil – West Fork , AR
Mfa Oil – West Fork , AR
- Assessed student assignments to check quality and completeness before submission for grading.
- Organized classroom materials to help teachers prepare for daily instruction and activities.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Supported student learning objectives through personalized and small group assistance.
- Supported instructor with test administration, curriculum development and assignment grading.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Assigned grades for coursework and tests using answer key, recorded results and informed teacher of performance.
- Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student progress.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Reviewed lesson material with students individually or in small groups.
Sales Associate , 02/2015 to 12/2016
Janie & Jack – City , STATE
Janie & Jack – City , STATE
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained records related to sales, returns and inventory availability.
- Maintained organized, presentable merchandise to drive continuous sales.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Engaged with customers to effectively build rapport and lasting relationships.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Prepared merchandise for sales floor by pricing or tagging.
- Processed product returns and assisted customers with other selections.
Education
Bachelor of Science: Biology, Expected in 05/2021
Northeastern Illinois University - City, State
Northeastern Illinois University - City, State
- Majoring in Biology
- Minoring in Psychology
High School Diploma: 05/2016
Niles North High School - City
Niles North High School - City
Certifications
- First Aid/CPR Certified
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Resume Overview
School Attended
- Northeastern Illinois University
- Niles North High School
Job Titles Held:
- Radiology Tech Aide
- Customer Service Associate
- Teachers Assitant
- Sales Associate
Degrees
- Bachelor of Science : Biology , Expected in 05/2021
High School Diploma : 05/2016
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