Radiology Tech Aide Resume Example North Shore LIJ Health System

RADIOLOGY TECH AIDE

Professional Summary

Personable and energetic. Committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Skills

Customer service expertise
Problem resolution
First Aid/CPR
Process improvement
Organization
Great Communication
Dependent

Body positioning and placement
Communications
Team building
Team management
Great multitasker
Extremely reliable
Ability to work under pressure

Work History

Radiology Tech Aide, 07/2018 to Current
North Shore-LIJ Health System – Evanston, Illinois

Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
Helped patients into proper positions for procedures and provided instructions on remaining still for duration of each scan.
Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
Transported patients to and from Radiology Department
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Resolved appointments problems, improved operations and provided exceptional client support.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.

Customer Service Associate, 02/2017 to 04/2018
Nordstrom – Skokie, Illinois

Exceeded service objectives by applying proven customer service and sales best practices.
Maintained accurate and current customer account data with manual forms processing and digital information updates.
Managed customer relations and customer service through daily communication and interaction.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Conferred with customers about concerns with products or services to resolve problems and drive sales.
Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Greeted customers entering store and promoted sales or special programs.
Listened to customer needs and desires to identify and recommend optimal products.
Opened and closed store independently when needed and prepared nightly bank drop for manager.
Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
Issued receipts and processed refunds, credits, or exchanges.

Teachers Assitant , 01/2016 to 05/2017
Wilmette Park District – Wilmette, Illinois

Assessed student assignments to check quality and completeness before submission for grading.
Organized classroom materials to help teachers prepare for daily instruction and activities.
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Supported student learning objectives through personalized and small group assistance.
Supported instructor with test administration, curriculum development and assignment grading.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Assigned grades for coursework and tests using answer key, recorded results and informed teacher of performance.
Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student progress.
Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Reviewed lesson material with students individually or in small groups.

Sales Associate , 02/2015 to 12/2016
Janie & Jack – Skokie, Illinois

Listened to customer needs and desires to identify and recommend optimal products.
Maintained records related to sales, returns and inventory availability.
Maintained organized, presentable merchandise to drive continuous sales.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Engaged with customers to effectively build rapport and lasting relationships.
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Prepared merchandise for sales floor by pricing or tagging.
Processed product returns and assisted customers with other selections.

Education

Bachelor of Science: Biology, Expected in 05/2021
Northeastern Illinois University - Chicago, IL

Majoring in Biology
Minoring in Psychology

High School Diploma: 05/2016
Niles North High School - Skokie

Certifications

First Aid/CPR Certified

Resume Overview

Companies Worked For:

North Shore-LIJ Health System
Nordstrom
Wilmette Park District
Janie & Jack

School Attended

Northeastern Illinois University
Niles North High School

Job Titles Held:

Radiology Tech Aide
Customer Service Associate
Teachers Assitant
Sales Associate

Degrees

Bachelor of Science : Biology , Expected in 05/2021
High School Diploma : 05/2016

Radiology Tech Aide Resume Example

Resume Score: 80%

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