Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Personable and energetic. Committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

  • Customer service expertise
  • Problem resolution
  • First Aid/CPR
  • Process improvement
  • Organization
  • Great Communication
  • Dependent
  • Body positioning and placement
  • Communications
  • Team building
  • Team management
  • Great multitasker
  • Extremely reliable
  • Ability to work under pressure
Work History
Radiology Tech Aide, 07/2018 - Current
Beth Israel Lahey Health Tewksbury, MA,
  • Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
  • Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
  • Helped patients into proper positions for procedures and provided instructions on remaining still for duration of each scan.
  • Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
  • Transported patients to and from Radiology Department
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved appointments problems, improved operations and provided exceptional client support.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Customer Service Associate, 02/2017 - 04/2018
Cubesmart Tampa, FL,
  • Exceeded service objectives by applying proven customer service and sales best practices.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Managed customer relations and customer service through daily communication and interaction.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Greeted customers entering store and promoted sales or special programs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Issued receipts and processed refunds, credits, or exchanges.
Teachers Assitant , 01/2016 - 05/2017
Mfa Oil West Fork, AR,
  • Assessed student assignments to check quality and completeness before submission for grading.
  • Organized classroom materials to help teachers prepare for daily instruction and activities.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Supported student learning objectives through personalized and small group assistance.
  • Supported instructor with test administration, curriculum development and assignment grading.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Assigned grades for coursework and tests using answer key, recorded results and informed teacher of performance.
  • Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student progress.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Reviewed lesson material with students individually or in small groups.
Sales Associate , 02/2015 - 12/2016
Janie & Jack City, STATE,
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained records related to sales, returns and inventory availability.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Processed product returns and assisted customers with other selections.
Bachelor of Science: Biology, Expected in 05/2021
Northeastern Illinois University - Chicago, IL
  • Majoring in Biology
  • Minoring in Psychology
High School Diploma: , Expected in 05/2016
Niles North High School - Skokie,
  • First Aid/CPR Certified

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Resume Overview

School Attended

  • Northeastern Illinois University
  • Niles North High School

Job Titles Held:

  • Radiology Tech Aide
  • Customer Service Associate
  • Teachers Assitant
  • Sales Associate


  • Bachelor of Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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