Radiology Medical Receptionist Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality. Excellent communication skills, customer service and inner-office operations.

  • Fluent in Spanish
  • Front desk operations
  • Medical Terminology
  • Relationship building
  • Conflict resolution
  • Flexible
  • Organizational skills
  • Referral verification
  • Insurance verification
  • HIPAA guidelines
Radiology Medical Receptionist, 12/2020 to Current
Aspirion Lakeland, FL,
  • Deliver high-quality administrative and customer service, appointment management, insurance eligibility and administration tasks to streamline workflow.
  • Carryout daily tasks by professionally communicating with physicians, technicians, medical assistants, transcriptionists, billers, and other staff.
  • Conduct patient intake interviews, collect medical information, insurance details and verify patient coverage for upcoming appointments.
  • Compile physical and digital documents. Retrieved faxes and uploaded documents to patient charts.
  • Contact other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Update patient financial information, collection and process of patient payments.
  • Work on resolutions for denials or other insurance issues.
  • Help patients complete paperwork, explain and translate processes and procedures.
  • Train new staff on office procedures, insurance processes and medical terminology.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Follow infection control procedures to protect patients and staff in waiting area.
  • Straighten up waiting room to maintain neat, sanitized and organized space.
Patient Access Specialist, 12/2017 to 08/2018
Kalihi Palama Health Center Honolulu, HI,
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Obtained health, financial and religious information from patients at time of admission.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Assembled registration paperwork and placed identification bands on patient.
  • Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
  • Called insurance companies and verified patient coverage.
  • Communicated financial obligations to patients and collected fees at time of service.
  • Facilitated communication between patients, medical and administrative staff.
  • Received patient inquiries or complaints and directed to appropriate medical staff members, when appropriate.
  • Responded to patient concerns and inquiries professionally and efficiently.
Optometric Assistant, 06/2015 to 05/2017
Col Care Delray Beach, FL,
  • Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Sterilized medical equipment after each procedure.
  • Supported clerical staff to facilitate optimal patient care and operations, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Reviewed medical records prior to patient appointments. Prepared charts, pre-admission and consent forms.
  • Discussed corrective lens prescriptions with patients to select proper corrective equipment.
  • Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
Dispensary Technician, 11/2007 to 06/2012
Family Healthcare Network City, STATE,
  • Communicated effectively with doctors and insurance agencies to resolve prescription coverage and/or provide prescription assistance programs.
  • Dispensed medications to patients in accordance with physician's orders.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
  • Managed incoming telephone calls, including taking messages and directing callers to personnel.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Screened patients before and during admissions processes.
  • Registered patients using proper data entry procedures.
  • Set and managed patient appointment schedules using electronic medical records (EHR).
  • Updated patient financial information. Collected and processed copayments and out-of-pocket charges.
  • Verified insurance and collected critical data elements to properly identify and bill patients.
  • Helped patients complete paperwork and explained processes and procedures.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
Education and Training
Administrative Medical Assistant-Certificate: Health Administration, Expected in 04/2007
Milan Institute - Visalia - Visalia, CA
: Medical Coding, Expected in
Calbright College - Sacramento, CA,

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Resume Overview

School Attended
  • Milan Institute - Visalia
  • Calbright College
Job Titles Held:
  • Radiology Medical Receptionist
  • Patient Access Specialist
  • Optometric Assistant
  • Dispensary Technician
  • Administrative Medical Assistant-Certificate
  • Some College (No Degree)

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