Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in english and spanish in fast paced settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Skills
X-ray protocols
Medical procedure support
Supply and inventory management
Patient positioning
Clerical
Time management
Fluent in Spanish
Problem resolution
Decision-making
Customer service
Flexible
Team building
Epic and meditech expertise
Experience
11/2008 to Current
Radiology AssistantThe University Of Kansas Hospital – Wichita, KS,
Performed general administrative tasks such as answering phones, scheduling patient appointments and pulling and filing films.
Promoted commitment to patients by providing assistance, remaining professional and actively responding to questions and concerns.
Greeted patients with warm smile and promoted individual comfort throughout procedures and scans while being as discrete as possible.
Adhered to strict HIPAA guidelines to maintain patient and medical record confidentiality.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Improved operations by working with team members and customers to find workable solutions.
Prioritized and organized tasks to efficiently accomplish service goals.
10/2006 to 11/2021
Food Service WorkerBanner Health – Mesa, AZ,
Received food orders from individuals and explained offerings.
Made orders by slicing, weighing, packaging and pricing meats and cheeses.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Completed prepping, cleaning and other kitchen duties to support cooks.
Resolved customer concerns and relayed relevant information to supervisor.
Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
Maintained order and cleanliness of work areas to conform with health codes.
Cleaned utensils, dishes and glasses for customer use.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
10/2008 to 04/2011
Radiology ClerkCuyuna Regional Medical Center – Baxter, MN,
Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
Tested patients to gather information on wide range of illnesses and diagnoses.
Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions and expectations.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
Managed medical practice administrative needs to provide patient satisfaction.
Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Answered [Number] average daily phone calls to schedule appointments and address patient inquiries.
Called patients to schedule [Type] appointments, consistently double-checking information and availability.
Conducted patient intake interviews to collect medical information and insurance details.
Secured, organized and updated [Type] financial documentation.
Addressed, documented and responded to incoming correspondences to address client queries.
09/2002 to 10/2006
CashierCommon Spirit – Glendale, AZ,
Helped customers find specific products, answered questions and offered product advice.
Operated cash register, collected payments and provided accurate change.
Scanned customer purchases, supporting transactions to streamline sales process.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Learned roles of other departments to provide coverage and keep store operational.
Resolved issues with cash registers, card scanners and printers.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Inspected items for damage and obtained replacements for customers.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Trained new team members in cash register operation, stock procedures and customer service.
Welcomed customers, offering assistance to help find necessary store items.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Education and Training
Expected in
: Science Education Westchester Community College - Valhalla, NY GPA:
Expected in 06/2005
GED: Manhattan Village Academy - New York, NY GPA:
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