Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Forward-thinking and friendly with distinguished ability to multitask, modernize offices and streamline procedures. Fantastic attention to detail and commitment to optimizing patient experiences through individualized care. Skilled at [Skill] with training in [Software]. Seasoned [Job Title] adept at managing diverse medical administrative needs in high-volume, patient-centered settings. Proficient in coordinating charts, collecting payments and managing forms. Highly organized and resourceful with excellent judgment and multitasking abilities. Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality. Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

  • Administrative support
  • Business operations
  • Process improvement
  • Communications
  • Problem resolution
  • Customer service
  • First Aid/CPR
Radiology Administrative Assistant, 03/2015 - Current
Chi Health Spring, TX,
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Digitized over [Number] medical records and organized files in [Software].
  • Answered [Number] average daily phone calls to schedule appointments and address patient inquiries.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Addressed, documented, and responded to incoming correspondences to address client queries.
Designated Coordinator, 08/2013 - 03/2020
Community Living Options City, STATE,
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
  • Managed administrative processes and prepared key reports and documentation.
  • Managed incoming and outgoing correspondence and packages to support smooth daily operations.
  • Introduced change improvement plans to ensure process alignments with specific goals, methodologies and initiatives throughout management office.
  • Documented all labor hours and budget expenses for project.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Collected and organized documents and supplies for [Area].
  • Strategized plans for improving control systems and structures to improve resource utilization.
  • Advised managers on organizational policy matters and recommended needed changes.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
  • Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Warmly welcomed employees and guests and addressed all needs with conscientious support.
  • Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
House Manager, 08/2011 - 08/2013
Community Living Options City, STATE,
  • Cultivated pleasant and safe setting by using [Skill] and [Skill], resulting in [Number]% improvement in employee, visitor and resident satisfaction.
  • Contributed to programs to optimize productivity, streamline efficiency and boost profitability.
  • Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
  • Assisted in defining roles for parolees and members of household, creating environment of personal responsibility for words and behavior.
  • Coordinated with community-based treatment providers to meet needs of [Type] residents.
  • Researched and planned fun activities that would be enjoyable for both residents and guests, including [Name of Event].
  • Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
  • Provided gentle assistance in the areas of hygiene and feeding to residents at [Name of Facility].
  • Taught life skills, which included completing chores and cooking meals, offering positive reinforcement.
  • Cross-trained in every store role to maximize operational knowledge.
  • Generated reports to assess performance and make adjustments.
  • Assisted in defining roles for parolees and members of household, creating environment of personal responsibility for words and behavior
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Led team of [Number] [Type] professionals meeting [Area of expertise] needs.
  • Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Mitigated risk by ensuring regulatory compliance for required licensing.
  • Automated office operations, managed client correspondence and tracked records.
  • Created [Timeframe] schedules for [Job title]s to keep every shift well-staffed during holidays and busy periods.
  • Studied existing procedures and policies to offer optimal leadership to employees and [Type] operations when standing in for absent managers.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Handled over $[Amount] in funds each day in fast-paced [Type] environment.
  • Upheld internal standards and productivity goals to meet [Type] and [Type] targets.
  • Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
  • Led staff meetings for team of [Number] to communicate [Type] directives.
Education and Training
Associate of Arts: , Expected in 05/2018
Anoka-Ramsey Community College - Cambridge, MN,
Associates : Nursing Science, Expected in 06/2021
Rasmussen College - Blaine, MN,
Activities and Honors
  • Member, Alumni Association Phi Theta Kappa

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School Attended

  • Anoka-Ramsey Community College
  • Rasmussen College

Job Titles Held:

  • Radiology Administrative Assistant
  • Designated Coordinator
  • House Manager


  • Associate of Arts
  • Associates

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