Quality Manager resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Motivated professional with experience working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Substantial experience in administrative, sales, customer service, and executive management support. Demonstrated ability in gaining and maintaining respect and trust of supervisors and employees. Adept at developing and maintaining administrative processes that reduce redundancy and improve accuracy and efficiency. Ability to effectively collaborate in a team environment and establish positive work relationships.

  • Operation monitoring
  • Quality processes
  • Mastery of quality processes
  • Tesla Model Y and Model 3 inspections
  • Analytical mindset
  • Multitasking
  • Quality assurance experience
  • Reliable and trustworthy
  • Teambuilding
  • Customer service
Quality Manager, 05/2020 - Current
Adient Warren, MI,
  • Compared properties and dimensions of completed production items to project specifications, verifying fulfillment of expectations and sufficiency for sale.
  • Decided which products were defective and which ones were right.
  • Reviewed specifications for products,
  • Identified deviations in finished products from quality standards, isolating causes within production process and devising solutions to increase consistency.
  • Responded to problems quickly and resolved to full satisfaction.
  • Fit Closures to specifications in a fast paced environment.
Receiver Associate , 01/2020 - 03/2020
Fox Service Company Myrtle Beach, SC,
  • Put merchandise in assigned area, added tags and secured larger pieces as required.
  • Helped reduce loss and maintain facility compliance by upholding requirements for controlling inventory, updating documentation and tracking movements.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Placed products and rotated stock per established standards.
  • Maintained work areas in organized, safe and clean manner.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
UPS Loader/ Seasonal Delivery, 12/2016 - 01/2020
  • Sorted and loaded more than 1200 packages each shift for further processing or shipment.
  • Helped machine operators set up and tend equipment to complete runs.
  • Trained new employees on proper use of equipment to prevent accidents and proper loading procedures.
  • Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
  • Backed up drivers and loading team members during heavy work periods to maximize team coverage.
  • Moved items between machines, conveyors and transport equipment based on current production needs.
  • Organized all project components on work tables according to work flow.
  • Reviewed incoming materials and compared documentation to check accuracy and quality of HAZMAT paperwork.
  • Monitored processes to avoid overloading and keep machinery functioning properly.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
HVAC Lead Installer, 03/2013 - 04/2016
Arms One-Hour Air City, STATE,
  • Removed old roofing materials, paying close attention to asbestos and other hazardous materials.
  • Utilized facility tracking system to keep accurate records of completed repairs.
  • Notified supervisors of faulty operations and defective materials.
  • Assisted skilled workers with construction projects in all phases of rough and finish carpentry.
  • Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
  • Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
  • Installed complete systems at new residential and business construction sites.
  • Demonstrated efficiency and dedication to quality by successfully contributing to numerous completed jobs.
  • Trained all new team members to meet quality and efficiency standards for each project.
  • Completed daily appointment schedule to drive quality and timely service.
  • Applied knowledge of carpentry and general construction to complete attractive finish work.
  • Inventoried required material, tools and equipment to record product on-hand or to be ordered.
  • Wired equipment and followed safe electrical procedures to eliminate risk.
  • Demonstrated proper use of equipment to customers to reduce risk of accidents or damage to health and to meet health and safety requirements.
  • Submitted detailed service order tickets to supervisor upon job completion.
  • Removed existing ac units, water heaters and duct systems and fixtures to prepare for replacements.
  • Tested systems and performed troubleshooting to alleviate potential issues after set-up.
  • Delivered exceptional service to customers by answering questions and responding quickly to issues.
  • Surveyed job sites to identify best position and location for equipment.
  • Maintained inventory of supplies, materials and tools needed to work on job sites.
  • Reviewed daily schedules and work orders to determine supplies and materials needed for assignments.
Education and Training
High School Diploma: , Expected in 06/1995
Merced High School - Merced, CA

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Resume Overview

School Attended

  • Merced High School

Job Titles Held:

  • Quality Manager
  • Receiver Associate
  • UPS Loader/ Seasonal Delivery
  • HVAC Lead Installer


  • High School Diploma

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