Dynamic and highly accomplished professional with extensive experience, proven knowledge, and progressive growth in directing all aspects of labor management operations while demonstrating direct communication and relationship building qualities. Dedicated to boosting work quality while maintaining compliance and meeting budget demands. Skilled team leader with proven workforce knowledge and recruitment expertise. Metrics oriented and equipped to provide independent, hands-on leadership to facilitate business growth, strategic market analysis, talent management, key account management and key visionary initiatives.
Skills
Capital spending
Remote experience
Process improvements
Strategic planning and execution
Performance Analysis
Client account management
Delegation
Human resources management
Business Development
Coaching and mentoring
Staff Training & Development
Recruitment
Relationship building
Retention Management
Learning Management System Development and Administration
Training Development and Administration
Recruiting Media Management
Project Management
Marketing
Change Management
Needs Analysis
Work History
Quality Manager, 10/2017 to 04/2020 Covance – Gulfport, MS,
Improved quality processes for increased efficiency and effectiveness by creating and implementing quality control processes
Developed and deployed quality control plans, including creating all related work instructions and procedures.
Wrote and implemented new rework procedures to standardize processes and streamline workflow.
Negotiated and managed contract with offshore recruitment company
Erected, trained and developed offshore recruitment team in Pune, India
Managed Pune, India team in conjunction with local Tampa recruiting team and developed processes for how the two teams could work most effectively together, reaching the desired 20/80 productivity and staffing ratio desired by upper level officers.
Mentored and encouraged employees to strive for excellence while fostering professional growth.
Managed and archived quality documentation and participated in internal and external quality audits.
Evaluated quality problems and performed trainings and inspections to identify and resolve issues.
Contributed to the development of unique and dynamic, one of its kind job site and labor management software, KSX.
Educated staff on construction job site and labor management software functionality with special emphasis in job order creation, job description, and recruitment tracking features.
Oversaw cross-functional teams to include recruitment, HR, and payroll functions
Drove data driven recruiting activities, including analytics providing talent pipeline insight and talent attraction strategy
Assisted various business groups with process development and document organization and devised specifications for processes.
Developed and performed onboarding audit to drastically improve the smooth execution of an accurate weekly payroll, and during company merger and transitional times and through the implementation of new company wide HR software.
Operations Manager, 02/2006 to 10/2017 Michaels Stores – Sioux City, IA,
Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations.
Evaluated upcoming program plans to forecast expected resource needs.
Developed and implemented process for the standardization of recruitment of qualified skilled manpower, from sourcing to qualifying, to hiring to placement.
Managed the inflow, response time, and follow up of digital hot prospects into applicant tracking system
Designed and implemented comprehensive recruiter hands on training program, including classroom style and digital follow up, interval refresher trainings on process, procedures, and effective strategy, as well as on the job coaching and monitoring.
Developed and wrote LMS program for the safety and training of construction workers
Created course library of over 75 construction and safety courses, quizzes, and certifications.
Leveraged this system for the new Learning and Development department of new parent company, Katerra Inc.
Managed candidate flow through negotiation of contracts and maintenance of internal and external recruitment job platforms
Increased applicant flow by 56% in 2017 through job board optimization, capture, and retention tactics, and broad based marketing coverage
Managed all online marketing, internal and external job boards optimization, including pay per click budgets, and averaging 200+ postings at any given time.
Hiring manager for all internal and external staff, developing strategies for extracting top talent, through acquisition tactics and the delivery of quality talent in response to business and customer needs and operations.
Instrumental in determining competitive compensation ranges of skilled trades pool through skills testing and labor market analyses.
Hiring Coordinator, 05/2017 to Current Honor Home Care – Mount Prospect, IL,
Create job postings and manage candidate flow for popular restaurant and tiki bar.
Redesigned and streamlined the review and hiring process previously used and improved the overall quality and retention of hired staff.
Effectively manage high volume recruitment activities during peak hiring season
Weekend Waterfront Director, 05/2016 to Current Clearwater Community Sailing Center – City, STATE,
Responsible for the management of the waterfront
Account for boats on and off the water
Monitor the weather and storm threat, safety situations
Greet, orient, and register new members and renters
Complete sales transactions for boat rentals, event bookings, merchandise, memberships, and summer camp registrations.
Education
Associate of Science: Environmental Studies, Expected in The Florida State University - Tallahassee, FL, GPA:
Accomplishments
Efficiently prepared LMS for innovative construction company
Collaborated with management to develop and implement retention and recruitment programs.
Oversaw and brought to production level cross-functional teams
Developed and implemented cost reducing and accuracy improving onboarding audit
Leveraged outstanding interpersonal skills to forge beneficial and lasting relationships with partners, teammembers, and clients, resulting in productive and profitable environments.
Managed training and development of internal and external staff.
Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
Development of process and procedures to improve quality, production, and retention.
Contributed to the development of unique and dynamic job site and labor management software
Made significant contributions from ground level to 8,000 employees in ground breaking high tech construction disrupter. From research and development to data collection and reporting, projections and output.
Certifications
OSHA 10 HR Certification
Additional Information
Volunteer:
Race Committee for Sailing Regattas in Clearwater and Miami, FL
Top Mark and Safety Boat
Assistant to the PRO
All around sail mom:
Promoted pursuit to top 20 ranking for the men's Laser Class
Championed support for competition on a national and international level, bringing son to Olympic Development Team for US Sailing in the iFoil Windsurfing Class 2024 Games
Campaigned and fueled high value and rewarding sailing endeavors
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