Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

As a strategic and analytically-minded individual that is motivated and down to earth. I proudly offer over 12 years of manufacturing experience across aerospace, automotive, and food. I have dedicated my career in assisting the vision of the organization by establishing and enabling departmental and company goals. I have been a part of many different functions of business but my areas of expertise are in Lean Manufacturing, Operational Excellence, and Commercial / Business Development.

Provided my passion is improving things, making thing better and easy, I find I have a strong ability to improve the performance, productivity, efficiency, and profitability of operations and processes.

I have found that my motivation derives from my ability to develop and implement strategic plans within the core or management level team where we are able to feel or see the benefits of the improvements.

My approach is pretty simple. Get to know the team and determine what motivates and is important to each team member, which will allow us to establish a common goal that everyone can get behind. Hold myself and the team accountable for there commitments while being Fair, Firm, and Consistent to all. Open communication, respect and trust for each other are critical characteristics that develop team member relationships and high performing teams.

I look forward to discussing this or any other career opportunities where my expertise may be beneficial.

  • Lean Manufacturing Principles
  • Implementing Tracking Systems
  • Operational System Design
  • Process Development
  • Operational Management
  • Strategic Planning
  • Program Management
  • Process Efficiencies
  • Continuous Improvements
  • Developing Key Performance Indicators (KPI's)
  • Business and Processes Analytics
  • Quality Assurance
  • Team Building and Communication
  • Critical Thinking and Problem Solving
  • Time Management
  • Microsoft Office Suite
  • Project Management
  • Scheduling
  • Supply Chain
Quality Manager, 03/2020 to 09/2021
Meggitt PlcErlanger, KY,

· Facility oversight on (SQF) Food Safety Procedures, Facility GMP's and SOP's, and HACCP/HARPC procedures.

· Developed in-process data collection and KPI's using manual tracking and ERP system reports.

· Reduction in yearly production waste over 30%.

· Established and implemented procedures and quality standards.

· Developed SQF Quickfire Requirements Sheet.

· Inspected incoming raw materials shipments for compliance with industry and customer standards.

· Reviewed standard operating procedures and quality assurance manuals to refine and improve production processes or update for conformity to new regulations or policies.

· Kept records of quality reports and statistical reviews.

· Identified deviations in finished products from quality standards, isolating causes within production process and devising solutions to increase consistency.

· Delivered reports on quality control metrics to internal departments for analysis as well as to outside vendors and contractors for consideration in new contracts.

· Supervised and guided inspectors, technicians and other staff.

· Reviewed customer satisfaction and activity reports with management team to identify and address concerns.

· Established / Managed Material Review Board (MRB) process for non conformance material.

· Troubleshot and Solved production and product issues.

· Established product specifications and quality assurance inspection.

· Collaborated with customers and internal team to develop quality control criteria for products based on customer needs and intended product use.

· Monitored execution of testing activities, directing supervisors, inspectors and floor workers according to testing specifications to gather accurate, useful data.

· Gathered data on product performance characteristics of items through testing procedures, performing statistical analysis on test results.

· Drafted and developed rework procedures to reduce non conformances, optimize processes and reduce workflow costs.

· Oversaw study of problems in production lines and creation of new products or procedures to alleviate impediments to optimal production or profits.

· Strictly followed all health, safety, and legal standards.

Quality Manager, 03/2018 to 03/2020
MortensonBrandywine, WV,

· Responsible for Development, Deployment and Control of the Quality Management System.

· Manage and Develop Quality direct and indirect staffing. (Indirect- 10 / Direct- 42)

· New Product Integration and planning (**Negotiated the acceptance of a new contract/customer valued at a $3.5 mil, 5 year contract.**)

· Develop facility standard problem-solving procedures, process, and cadence to support facilities KPI’s and customer expectations.

· Establish, Implement and oversee TS16949 requirements and Internal QMS requirements.

· Establish budgetary goals and detailed plans for quality team management and improvement activities for cost saving initiatives.

· Develop, Train, and Coach team members. Manage and guide direct and indirect staff.

· Manage cost reduction initiatives within the process flow yielding 50% improvement to first time pass yield and efficiency.

· Develop five-year business plan to meet strategic goals and objectives. Including supplier management program that would yield 25% reduction in rework and internal non conformances.

· Developed monthly and weekly reporting cadence to improve facility Key Performance Indicators (KPI’s) by 10%.

Site Continuous Improvement Leader, 01/2017 to 03/2018
Aktiebolaget ElectroluxSan Juan, PR,

· Was a multi site liaison between Corporate Lean Manufacturing Team (GOLD Team), Facility Site Management, and Internal Operating teams in two sites.

· Managed CI Activities across two sites with a total of 300 employees.

· Increased profit margins by 42.7% with various Kaizen activities focusing on removing waste within the process, cycle time improvements, and master scheduling methods.

· Reduced 300 hours out of the manufacturing process per unit sold.

· Implemented KPI metrics for entire site and all departments.

· Facilitated and Implemented strategic site plans with management .

· Facilitated Monthly Site Leadership meeting for strategic planning.

· Improved ERP system accuracy, structure and reporting.

· Facilitated Corrective Action Review Board.

· Established KPI time standards to process performance efficiency.

· Developed hour-by-hour master scheduling for daily job requirements.

· Time studied over 450 individual jobs.

· Developed standard work for production visual display (PVD) boards.

· Developed MPS Kamishibai through cross functional teams.

· Developed operating system and daily, weekly, monthly cadences.

· Implementation of Site and Cell PVD Boards and Gemba Walks.

Supervisor & Value Stream Manager, 01/2015 to 01/2017
Genuine Parts CompanyNew Haven, CT,

· Managed and oversaw Tier 1 supply of the floor grid assemblies for one of the largest aerospace companies in the world.

· Assembly production lines annual revenue was over $40 million in sales per year.

· Managed 70 direct reports. (55 Direct / 15 Indirect)

· Zero Lost Time Accidents FY16 & 17.

· Increased production efficiency by 28.2%.

· Maintained a 98.7% delivery rating for the customer.

· Maintained a 99.8% quality rating from the customer

· Utilized Internal business systems data and analysis to enable beneficial changes within the organization. (SIOP, Supply Chain Management, Inventory Management, Quality Management System and Tool Tracking procedures).

· Manage, review and report hours, costing data, business and time standard analysis.

· Developed team members for further growth within the company and retained 99.5% of employees. Converted 30 contractors to direct employees.

Business and Contract Coordinator, 08/2011 to 01/2015
GKN Aerospace AlabamaCity, STATE,

· Was authorized as the Empowered Official for all Export Compliance oversight and issues.

· Completed licensing requirements for the company to DOD and EAR.

· Managed all international Customers and relations.

· Facilitated and oversaw regulatory and project management aspects for a transition of selected products to a foreign site.

· Negotiated the terms and conditions, dates and payment terms of multiple contracts.

· Was involved in a billion dollar, 10 year multi level price down contract negotiation.

· Was involved with new business model estimation and business proposals.

· Created internal purchase orders that drove ERP and scheduling.

· Maintain contract files, created and tracked invoices billed for services or product provided. Evaluated pricing for new business opportunities.

· Developed companies “Denied Party Screening” process and procedure.

· Created and implemented configuration control process flow to manage customer change requests.

Senior Quality Assurance Inspector, 01/2009 to 08/2011
GKN Aerospace AlabamaCity, STATE,

· Identified and reported defects and poor workmanship trends identified at final inspection.

· Perform in process audits of the production processes and report findings for process improvement.

· Analyze quality information recorded and resolve top quality issues.

Stock Room Associate, 03/2008 to 01/2009
GKN Aerospace AlabamaCity, STATE,

· Used accurate and efficient storage procedures to shelve new merchandise and returned items.

· Verified product numbers with scanners and manual tracking.

· Performed daily inventory cycle counts and assisted with full audits.

· Read and adhered to supervisor instructions and printed pull sheets.

· Kept stockroom clean and neat for maximum productivity.

· Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.

Education and Training
Bachelor of Science: International Trade Management (Incomplete), Expected in
Dunlap-Stone University - Phoenix, AZ

Incomplete- Can complete degree program in about one and half years. All classes and certifications that where taken and achieved also applied directly to my major. All that is remaining are my basics.

  • Lean Enterprise, Site Continuous Improvement Leader GKN Aerospace - 2013
  • AIDT Leadership Training - 2018

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended

  • Dunlap-Stone University

Job Titles Held:

  • Quality Manager
  • Quality Manager
  • Site Continuous Improvement Leader
  • Supervisor & Value Stream Manager
  • Business and Contract Coordinator
  • Senior Quality Assurance Inspector
  • Stock Room Associate


  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: