(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Resourceful self-motivated individual who has an ambition to succeed in any given environment. A positive attitude, with the ability to deliver results in high-pressure situations independently and in a team. Highly detail orientated with the knowledge Innovative [Job Title] excels at non-conformance investigations. Exercises judgment within defined procedures to determine action needed to resolve problems. Leverages strong communication and technical writing skills to achieve appropriate outcomes. Experienced Quality Control Analyst with demonstrated track record of improving products and procedures by leveraging hands-on inspections, testing methods and data analysis. Disciplined professional with systematic approach to [Task]. Applies excellent attention to detail and critical reasoning to successfully conduct experiments.

  • Cleaning and Sanitation
  • Test Results Interpretation
  • Quality Assurance and Control
  • Attentive and Observant
  • Finished Goods Inspection
  • QC Logbooks
  • Compliance with GMPs
  • Word Processing
  • Vendor and Contractor Oversight
  • Critical Thinking
  • Equipment Inspection and Testing
  • Information Sequencing
  • Raw Materials Receiving
Ronald Reagan College Preparatory High School Milwaukee, WI, Expected in 2015 High School Diploma : - GPA :
  • Forklift License - 2 Years
Work History
Teva Pharmaceutical Industries - Quality Control Technician III
Fairfield, NJ, -
  • Test Products Focused on customer satisfaction and resolving complaints with care and compassion
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Provided training to over [Number] onboarding team members in [Year].
  • Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
  • Performed routine maintenance and calibration on testing equipment.
  • Performed visual assessment of products to evaluate conformance with quality standards.
  • Reported problems and concerns to management.
  • Inspected [Product or Service] and compared against standards to meet regulatory requirements.
  • Identified and resolved variances to bring products in line with requirements.
Romines High Pocket - Cocktail Waitress
City, STATE, -
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Greeted new customers, discussed specials and took drink orders.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Assisted with bartending duties during high-volume shifts.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Collected dirty flatware and glassware to deliver to sanitizing station.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Briggs & Stratton - Quality Manufacturing Support
City, STATE, 05/2022 - Current
  • Identified problems and specific resolutions to fix defective, damaged or malfunctioning parts, assemblies, equipment and systems.
  • Served as technical liaison between customer, manufacturing, quality assurance and vendor and supplier personnel to resolve technical and quality issues.
  • Managed supplier development efforts by creating statements of work and procedures, proposal preparation, projecting lead times, technical costs and budgets for engineering and parts production.
  • Researched and tested design feasibility and operation of equipment, components and systems.
  • Performed daily department Layered Process Audits to maintain proactive control over mechanics manufacturing process.
  • Fixed identified issues to increase productivity and boost workflows.
  • Analyzed and tested different builds to identify, trace and help resolve bugs.
  • Wrote, edited and updated project manuals and technical documentation used by quality assurance team.
  • Created accurate and successful test scripts to manage automated testing of certain products and features.
  • Performed visual assessment of products to evaluate conformance with quality standards.
  • Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
  • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
  • Liaised between quality control and other departments and contractors, providing project updates and consultation.
  • Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
  • Inspected manufactured parts by reviewing visually and assessing dimensions.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Safeguard customer requirements as well as product quality standards by delivering support.
  • Identified and resolved variances to bring products in line with requirements.
  • Reviewed production schedules and streamlined processes.
  • Enhanced data gathering, extraction and analysis for diverse workflows and procedures.
  • Generated, submitted and presented reports every shift to enhance on hold quality products.
  • Implemented First Pass Yield and also worked with the SAP system along with Microsoft Word, Excel Spread sheet.

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Resume Overview

School Attended

  • Ronald Reagan College Preparatory High School

Job Titles Held:

  • Quality Control Technician III
  • Cocktail Waitress
  • Quality Manufacturing Support


  • High School Diploma

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