quality control technician resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced Supervisor leading team members to on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Experienced production leader knowledgeable about warehousing practices and regulatory requirements. Directs and motivates employees to accomplish challenging performance and quality objectives. Successful at keeping costs low and employee job satisfaction high while promoting safety and compliance. Reliable Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities. Experienced Quality Control Analyst with demonstrated track record of improving products and procedures by leveraging hands-on inspections, testing methods and data analysis. Disciplined professional with systematic approach. Applies excellent attention to detail and critical reasoning to successfully conduct experiments.

  • Staff Management
  • Strategic Planning
  • Verbal and written communication
  • Operations management
  • Analytical skills
  • Critical thinking
  • Microsoft Office (Word, Excel, Outlook)
  • Conflict Resolution
  • Processes and Procedures
  • Leadership
  • Shipping and Receiving
  • Forklift Operation
  • Assembly and Production
  • Order Picking and Processing
  • Math
  • Materials Handling and Transport
  • Warehouse Logistics
  • Inventory management
  • Warehouse safety
  • Supervision
  • Testing Procedures
  • Equipment calibration
  • Documentation expertise
  • Data interpretation
  • Flexible & Adaptable
Work History
Quality Control Technician, 07/2012 - Current
Amc Networks Woodland Hills, CA,
  • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
  • Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
  • Documented findings and entered into Peoplesoft for tracking.
  • Generated detailed reports outlining results and recommendations.
  • Conducted data review and followed standard practices to find solutions.
  • Performed cell-based potency and impurity assays for in-process, release and stability samples.
  • Identified and resolved variances to bring products in line with requirements.
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests.
  • Recorded and organized test data for report generation and analysis.
  • Conducted analyses of both in-process and completed foam insulation materials, components and products.
  • Conducted investigations into questionable test results.
  • Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
  • Performed routine maintenance and calibration on testing equipment.
  • Used forklifts and pallet jacks to relocate products.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Moved products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
  • Operated within various database environments, including Peoplesoft and bizware while applying widely-accepted best practices for each.
  • Worked with Microsoft Office (Word, Excel, and Outlook)
Store Manager, 07/2006 - 08/2012
Jill Acquisition Llc Tilton, NH,
  • Managed inventory control, cash control and store opening and closing procedures.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Performed all opening and inventory reports.
  • Supervised all employees during the daily operations of the store.
  • Running and checking all closing reports on the computer.
  • Counting the money and dropping the bank deposits.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Rotated merchandise and displays to feature new products and promotions.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Senior Supervisor, 07/2009 - 03/2012
Ricoh Americas Corporation Katy, TX,
  • Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Mandated policy, procedure and performance adherence for continued and increased operational efficiency and profitability.
  • Assessed problems and conflicts and resolved independently.
  • Trained all employees and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.
  • Recruited, hired and trained staff and provided ongoing feedback and yearly performance evaluations for development.
  • Established and maintained filing systems, retrieved data using Open Office and prepared management reports.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Worked with management team to implement proper division of responsibilities.
  • Provided supportive link between external customers and internal operations.
  • Prepared and managed work schedules, vacation and sick time accurately.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Maintained compliance with company policies, objectives and communication goals.
  • Coordinated with yard jockeys and trucking companies on safe and proper trailer movements.
  • Communicated with CS personnel and other RPL sites to effectively plan and move orders.
  • Performed all billing to and from the site.
  • Conducted pre-shift and safety meeting with all associates.
Lead Forklift Operator, 11/2005 - 07/2009
Saddle Creek Logistics Richmond, VA,
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Worked in team environment to maintain high levels of productivity.
  • Operated all loaders, stand-up reach trucks and sit-down rider forklifts safely and efficiently to prevent damage to items and avoid injuries.
  • Completed inventory cycle counts and documented all information.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Verified functionality of forklifts through performance of preventative maintenance and effective troubleshooting of malfunctions.
  • Communicated with floor managers to determine merchandise placement.
  • Unloaded materials and goods at designated locations for best project availability.
  • Prepared all billing and completed all paperwork for the facility.
  • Orchestrated all trailer moves with the Yard Jockeys.
: Business And Accounting, Expected in
Harrisburg Area Community College - Harrisburg, PA
Status -
: Business And Accounting, Expected in
Central Penn Business School - Summerdale, PA
Status -
High School Diploma: , Expected in 06/1988
Mechanicsburg Area Senior High School - Mechanicsburg, PA
Status -

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Resume Overview

School Attended

  • Harrisburg Area Community College
  • Central Penn Business School
  • Mechanicsburg Area Senior High School

Job Titles Held:

  • Quality Control Technician
  • Store Manager
  • Senior Supervisor
  • Lead Forklift Operator


  • High School Diploma

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