Quality Control Technician 2 resume example with 3+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Hardworking, Detail-oriented Quality Control Technician. Experienced in testing and evaluating all aspects of products. Offering top-notch problem solving and keen attention to detailed skills. Skilled in reporting problem-solving with a history of making a positive impact within the company .

  • Good Written and Verbal Communication
  • Quality Sops Development
  • Cleaning and Sanitation
  • Solution Development and Optimization
  • Raw Materials Receiving
  • Attentive and Observant
  • Finished Goods Inspection
  • Compliance with GMPs
  • Random Sampling
  • Gauge and Sensor Calibration
  • Critical Thinking
  • Proper Equipment Operation
  • Quality Assurance and Control
  • Laboratory Equipment Calibration
  • Integrity and Dependability
  • Shipment Inspection
  • Electric Pallet Jacks
  • OSHA Requirements
  • Packing and Scanning
  • Conveyor Systems
  • Logging Paperwork
Work History
08/2021 to Current Quality Control Technician 2 Northrop Grumman | Las Cruces, NM,
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
  • Identified and resolved variances to bring products in line with requirements.
  • Inspected products and compared against standards to meet regulatory requirements.
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to meet contract compliance regulations.
  • Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
  • Communicated with production team members about quality issues.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Completed precise measurements using special tools.
  • Used burt tester and water tester to inspect quality of products, taking note of functionality, appearance and other specifications.
  • Sampled 100% of products for detailed analysis.
  • Examined products for defects or issues, reported problems quickly and maintained high levels of accuracy.
  • Performed daily inspection rounds throughout facilities to check on all equipment and machinery.
  • Evaluated items to assign grades and marked quality level, rejection status or acceptance.
  • Conducted data review and followed standard practices to find solutions
09/2020 to 08/2021 Customer Service Cashier Kroger | Hot Springs, AR,
  • Delivery outstanding customer service
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Solicited customers to purchase loyalty and item protection plans, successfully bringing in more money
09/2019 to 09/2020 Picker & Packer Campbell Arnott | Minneapolis, MN,
  • Pulled orders quickly to maintain demanding productivity goals.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
  • Quickly and properly wrapped and boxed items, maintaining uniformity to meet fulfillment target
  • Utilized Description system to receive orders and directions to correct item locations.
  • Printed labels, packaged boxes and loaded into outbound containers.
Expected in 09/2022 | Baltimore City Community College, Baltimore, MD GPA:
  • Continuing education in Mortuary Science
Expected in 06/2015 High School Diploma | Basic Studies Glasgow High School, Newark, DE GPA:
Additional Information

References Upon Request

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Resume Overview

School Attended

  • Baltimore City Community College
  • Glasgow High School

Job Titles Held:

  • Quality Control Technician 2
  • Customer Service Cashier
  • Picker & Packer


  • High School Diploma

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