, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Organized Quality Assurance Manager with 20 years of managerial experience in Manufacturing/Warehousing. Dedicated to detail-oriented production inspections and collaborating with various departments. Proficient in daily product sampling and performing accurate audits.
Skills
SAP EMW/QM competency
Specifications knowledge
Calibration standards
Testing protocols
Documentation skills
Laboratory computer systems
Staff mentoring
Materials testing
Product inspections
Inspections and audits
Safety procedures
Correction plans
Relationship development
Team building
Planning and coordination
Team management
Operational improvement
Process improvement
Organization
Business operations
First Aid/CPR
Inventory management
MS Office
Communications
Supervision
RFI Scanners
Problem resolution
FDA compliance
Knowledge of FDA regulations
FDA regulations
Communication
Working collaboratively
Microsoft Office
PPE use
Relationship building
People skills
Conflict resolution
Work ethic
Quality assurance experience
GAMP systems expert
Knowledge of auditing systems
Employee training
Data collection
Leadership
Experience
11/2019 to 08/2020Quality Control TechnicianNational Beverage | Lenexa, KS,
Noted results and entered data into QABD to track and assess trends.
Performed visual and dimensional inspections on manufactured parts.
Completed routine inspections of components and products to fulfill quality assurance requirements.
Assisted with correcting systemic problems in order to eliminate errors.
Implemented quality control objectives to resolve production issues, optimize product reliability and reduce costs.
Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
Outlined remediation plans to standardize results to meet compliance regulations.
Reduced process gaps by effectively training new hires on best practices and protocols.
Elevated team member performance while cultivating customer relationships to drive sales.
Delivered instruction on broad range of topics, integrating audio-visual presentations and training materials.
Created and offered additional materials to enhance training.
Completed frequent assessments of training materials, structure and success rates in order to enhance program.
Proactively identified and solved complex problems related to employee training, management and business direction.
Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
Mentored and coached new employees by offering insight into successful task prioritization.
Identified areas of concern uncovered during training sessions and suggested methods to reduce risk.
Work with Quality/CI Manager to develop a more formalized training program
Compared samples to standards and specifications by performing detailed measurements and tests.
Produced thorough reports detailing findings and proposed recommendations.
12/2003 to 10/2019Quality Assurance Unit SupervisorHarsco Corporation | Calvert, TX,
Jerremy
Kept records of quality reports and statistical reviews.
Appraised customers' requirements and worked to maintain high satisfaction.
Supervised and guided inspectors, technicians and other staff.
Reviewed customer interactions and activity reports to identify and address concerns.
Fielded customer complaints and rectified service issues.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Performed site evaluations, customer surveys and team audits.
SAP QM Module Key user
On SAP improvement and development team
Reviewed current standards and policies.
Established procedures and quality standards.
Created agendas and communication materials for team meetings.
Ensured that the Quality Assurance team was qualified and coordinated by supervising the onboarding and training of new personnel
Kept records of quality reports and statical review
Managed the recruitment and hiring of new employees
Utilized online conferencing tools such as Web Ex to conduct training and learning sessions to employees in locations both in US and abroad
Promoted company in maintaing work environment focused on quality, communication, collaboration,integration and teamwork.
Conducted individual training sessions for employees in Microsoft Office, SAP, and Oracle
Oversaw all process checks to ensure proper completion and correct frequency
Troubleshot product issues and fixed problems.
Developed new QA methods to resolve problems efficiently.
Made suggestions with regard to procedures, standards, and equipment to facilitate work and maintain product quality.
Planned and assigned work of 5 subordinates.
Investigated and determined the cause of faulty work.
Established product specifications and quality assurance practices.
Completed various financial and quality audits for different departments.
Monitored product trends and suggested changes.
03/1996 to 01/2003Production SupervisorAtrium Windows And Doors | City, STATE,
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
Monitored employee performance and conducted retraining to correct problems and optimize productivity.
Planned and delegated work to meet planned project and production goals.
Assigned individual work assignments and reviewed jobs to accomplish all tasks within expected parameters.
Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Managed and supervised daily activities of 15 team members to verify fulfillment of customer orders and adherence to general warehouse operations.
Maintained work environments safe and efficient at all times.
Assigned tasks to employees and monitored productivity, performance and task completion.
Supported team meetings to Motivate and inspire team to improve output while maintaining safety and quality
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
Inspected incoming supplies to verify conformance with materials specifications and quality standards.
Developed complete training programs and led training using expert learning techniques.
Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
Conducted ongoing evaluations to determine effectiveness of programs and make recommendations for necessary modifications.
Identified and communicated to management regarding areas needing additional training.
Education and Training
Expected in 05/1991High School Diploma | Parkland High School , Winston-Salem, NC, GPA:
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