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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Technically-adept Quality Assurance/ Quality Control professional proficient in monitoring quality requirements to meet company quality assurance standards and customer specifications with extensive training in ISO9001 management systems, ASTM specifications, and SAP software knowledge. Detail-oriented laboratory technician with strong mathematical, analytical and communication skills. Seeks a role of increased authority in a manufacturing setting.

Highlights
  • SAP software application for quality assurance
  • 20 years total of QA/QC laboratory experience in a chemical manufacturing plant
  • Working knowledge of laboratory software, test methodologies, and instrumentation
  • Keen eye for detail
  • Fluent in English and Filipino
  • High degree of personal motivation
  • Strong interpersonal communication skills (oral/ written)
  • Available to work any shift, including overtime
  • Perfect attendance
  • Able to plan and execute multiple tasks
  • Problem solving/ troubleshooting skills
  • Prior experience with MSDSs
Experience
06/2008 to 09/2013
Quality Control Laboratory Technician Catalent Pharma Solutions, Inc. New Hampshire, OH,

Inspected, tested and measured (analyzed) raw, in-process and final manufactured batches or products (for shipment or in-house use) via wet chemistry bench test methodology to ensure compliance with specifications and expected quality results. Handled, measured and mixed chemicals following prescribed methods and testing requirements. Documented, filed and maintained proper inspection records and quality assurance documents. Maintained, calibrated, and standardized ISO certified test equipment/ instruments: Turbidimeter; pH meters; Automatic Titrators; Moisture analyzers; Spectrophotometers; Colorimeters; Viscometers; FTIR or Infrared Scanner; Inductively Coupled Plasma or ICP machine; Melting Apparatus; Flash Point Testers (Open and Closed-Cup); Muffle Furnaces; Centrifuge; Refractometer; Gel Cup Penetrometer; Conductivity meter. Worked rotating shift plus overtime. Working knowledge of computer programs, such as Windows (Word, Excel) and SAP software (Quality Data Module). Participated in Quality Assurance programs, such as Preventive Actions and Variability Studies. Participated in safety related activities and improvements in daily job duties (Work Orders; Safety Suggestions; Active Learner Modules). Adhered to safety standards in job performance. Completed proportionate number of tasks within established time frames. Perfect attendance. Strong written (email, shift log, lab cards) and verbal (radio or phone) communication skills.

06/2004 to 05/2005
Quality Control Laboratory Technician Catalent Pharma Solutions, Inc. Texas, AL,

Performed Quality Control testing and reported data in a timely and accurate manner to support Manufacturing, Sales/ Marketing, Shipping, Receiving, and Research/ Product Development. Proficient in all ISO-certified test methods, laboratory techniques and practices, including new methods developed to assure meeting product requirements or specifications. Provided trouble-shooting and problem-solving for nonconforming products or processes via control methods: Hold; Quarantine; Tagged; Waste. Proficient in use of the IMSC system. Participated in the calibration program for QC lab equipment to ensure accuracy and precision of test measurements. Near-perfect attendance. Worked rotating and swing shifts plus overtime. Attended all company monthly Safety Meetings and applied learned principles. QC Coordinator. Diligently traveled for almost a year (June 2003 to April 2004) to Pittsburgh as the appointed Wellford SAP (Systems, Analytics and Products) key user (developed the Quality Data Management or QDM module, including product Certificate of Analysis templates, specification and test parameters, and customer recipient data for COAs). Extracted and reported historical data from QDM. Tracked, recorded, corrected, and reduced QDM errors for COAs. Involved in the transfer and implementation of SAP to the company. Actively participated in the documentation and implementation of QC procedures and work instructions to attain ISO registration for the site (developed and wrote 90% of procedures and work instructions.

1996 to 06/2004
Quality Control laboratory technician Catalent Pharma Solutions, Inc. Maine, ME,

See previous entries. Company name changed.

11/1989 to 1996
Organics laboratory technician Agilent Technologies, Inc. Stockholm, ME,

Responsible for all analytical determinations of samples and products in the Organic and Toll Manufacturing area. Maintained all files and records in the determination of Organic and Toll Manufacturing samples and products. Determined and tested samples and products using analytical instruments: Gas Chromatograph or GC; Liquid Chromatograph or HPLC; Infrared Spectrometer or FTIR; Melting Point Apparatus; Automatic Titroprocessors; Moisture Analyzers; pH meters; Flash Point Testers (Open and Closed-Cup); Refractometers; Viscometers; Liquid Dielectric Testers; Spectrophotometer; Microwave Ashing System; Centrifuge. Trouble-shot production issues by interfacing with plant personnel (finding the nature or origin of the problem and aid in its resolution). Completed analysis of Organic samples, Organic product testing, and general product testing. Attended all monthly Safety Meetings and conformed to plant and lab requirements. Worked day shift plus overtime. Prepared and generated Certificates of Analysis or COAs for all Organic shipments. Working knowledge of computer programs, such as Mainframe, Harvard Graphics, Professional Write, Windows, and Lotus 123. Certified American Red Cross First Aid and Adult CPR.

05/1989 to 11/1989
Textile Chemist and Colorist (Fabric Dyer) GREENVILLE FINISHING COMPANY City, STATE,

Responsible for matching all dyed swatches received from potential customers. Assisted in the assurance of quality control of greige goods ready for bulk production and/ or shipment.

05/1985 to 02/1986
Laboratory Assistant INSTITUTE OF FOOD SCIENCE AND TECHNOLOGY (IFST) City, STATE,

Conducted basic research work on food product development and technical analyses of foods and feedstuff.

03/1985 to 04/1985
Plant Practicum Intern DAIRY TRAINING AND RESEARCH INSTITUTE (DTRI) City, STATE,

Participated in daily activities of a dairy processing plant, such as in quality control, processing of milk and milk products, record keeping, plant hygiene.

Education
Expected in 1986
Bachelor of Science: Food Science and Technology
UNIVERSITY OF THE PHILIPPINES AT LOS BANOS (UPLB) - College, Laguna
GPA:

Food Chemistry; Food Engineering; Food Microbiology; Food Processing. GPA of 3.0. Graduated in the top 20% of graduating class. Dean's Honor Roll for two semesters.

Expected in 1982
High School Diploma: Student
UNIVERSITY OF THE PHILIPPINES RURAL HIGH SCHOOL (UPRHS) - College, Laguna
GPA:
Expected in 1978
Grade School: Student
MAQUILING ELEMENTARY SCHOOL - College, Laguna
GPA:

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School Attended

  • UNIVERSITY OF THE PHILIPPINES AT LOS BANOS (UPLB)
  • UNIVERSITY OF THE PHILIPPINES RURAL HIGH SCHOOL (UPRHS)
  • MAQUILING ELEMENTARY SCHOOL

Job Titles Held:

  • Quality Control Laboratory Technician
  • Quality Control Laboratory Technician
  • Quality Control laboratory technician
  • Organics laboratory technician
  • Textile Chemist and Colorist (Fabric Dyer)
  • Laboratory Assistant
  • Plant Practicum Intern

Degrees

  • Bachelor of Science
  • High School Diploma
  • Grade School

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