Qualified Assurance Technician with 15 years of manufacturing experience, including cross-training employees, ordering parts, record-keeping and meeting all production deadlines. Results-driven, skilled, and focused on achieving success and increased productivity through improvements in operations, quality, safety and administration.
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Supervised first shift operations and more than 20 production and assembly line staff
Planned, directed, coordinated and assigned manpower to efficiently meet production requirements
Recipient of 2014 Max Axelrod Scholarship in the School of Communication at Cleveland State University
•Assure consistent quality of production by developing and enforcing good manufacturing practice; validating processes; providing documentation
•Coordinate and regulate quality procedures within our profit center
•Assist warehouse managers with outgoing product
•Determine product quality by conducting and evaluating various product; verify product matches the specifications of the master prints; take corrective action when necessary at all levels of product movement
•Work with operating staff to establish procedures, standards, systems and procedures
•Consult with management and personnel on better operational procedures to improve overall efficiency; make appropriate recommendations and set timetable for improvement and corrections
•Document errors and issues; locate the root cause and implement action plans; act as a catalyst for change and improvement in performance/quality
•Prepare evaluation reports and submit them to the Quality Supervisor; assist in the development of 8D reports along with the Quality Supervisor
•Lead daily meetings focusing on quality alerts, procedures and day to day production
•Assist in bi-monthly meetings focusing on overall improvement of the workplace
•Responsible for selecting, orienting, and training of new hires; determine training needs and ensure such needs are met
•Confirm that procedures are properly carried out and assigned work schedules are maintained
•Educate and instruct personnel in recommended quality control testing, equipment, and general practices; confirm these procedures are being maintained
•Assess customer requirements and ensure that these are met
•Supervised a team of 20 employees
•Maintained warehouse staff by orienting and training employees
•Completed warehouse operational requirements by scheduling and assigning employees; following up on work results
•Ensured a high level of quality and accuracy for the company's clients
•Maintained receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
•Contributed to team effort by accomplishing goal
•Checked inventory and orders for various OEM accounts
•Documented quantity, quality, type, weight and value of materials or products to maintain shipping, receiving, and production records and files
•Weighed or measure materials, equipment or products to maintain relevant records, scales or calipers
•Signaled or instruct other workers to weigh, move or check product
•Removed from stock products or loads not meeting quality standards, and notify supervisors or appropriate departments of discrepancies or shortages
•Inspected product and examination records to determine the number of errors per worker and the reasons for rejections
•Met quality and accuracy standards for clients
•Communicated with customers and vendors to exchange information regarding products, materials, and services
•Handled questions, complaints, and problems within the order checking team
•Documented errors and issues and help to locate and correct the root cause..
•Prepared invoices and shipping documents
•Worked with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments
•Handled acquisition of permits for customers
•Acted as a liaison between the sales department and the management information department
•Solicited new business for the company by presenting products to prospective and pre-existing customers
•Advised customers by providing information on products
•Helped customers make selections by building customer confidence; offering suggestions and opinions
•Acquired valuable skills in telephone communication, computer research and marketing
Experience with Microsoft Office 2010. Excellent interpersonal skills. Strong oral and written communication skills. Goal-orientated and focused. Great problem solving and innovative thinking abilities.
Basketball Coach at St. Ignatius of Antioch Elementary School, Baseball Coach at West Denison Baseball League, Organization and leadership of Confirmation retreats at St. Ignatius of Antioch
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