quality assurance technician resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
To obtain a specialized position in Human Resource department utilizing my experiences and organizational skills in a challenging work environment.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Currently using SAP transactions
  • Familiar with Peachtree Accounting System
08/2010 to Current
Quality Assurance Technician Nolato Baldwin, WI,
  • Provide support and guidance to Quality Assurance Auditors in the plant.
  • Knowledge of all Quality Assurance job functions and the ability to provide training to new team members.
  • Maintain and respond to all Laboratory communications; including product holds and releases through SAP transactions.
  • Develop, train and follow up on all quality processes and procedures.
  • Document all processes and results as it relates to quality and testing of products and equipment.
  • Provide constant and thorough communication with the Quality Assurance Manager, Lab personnel and Production Team regarding issues or requests.
  • Assist with sample preparation, submission and compilation of result data for review.
  • Assist with trend analysis of key performance indicators to drive continuous improvement.
  • Performs GMP facility audits, review and assess compliance to programs and provides feedback to the Management team.
  • Assist the Plant Quality Assurance Manager with "Special Projects" as needed. Manufacturing Department (Compression & Coating Specialist)
  • Observed operation to detect malfunctions of machine, troubleshoot and performs adjustments of equipment as required and adjusts or makes minor repairs such as setting guides or clearing away damaged product containers and reports machine malfunctions to supervisor.
  • Maintained a clean work environment to comply with expected standards.
  • Inspect the product for quality (labels, weights, visual).
  • Ensure that the machine is operating within specifications of company's quality product by knowing and maintaining standards and procedures.
  • Assure safety procedures are being met.
  • Assist in setting up machine at the beginning of the shift by maintaining a clean work environment to comply with expected standards.
  • Communicate all issues to management that could result in process delays, safety issues, or otherwise cause loss to the company or its associates.
  • Mount supplies on spindles or places supplies in hopper or other feeding devices.
  • Adhere to all health and safety rules, standards and policies, including reporting any incidents to the Supervisor on duty.
  • Follow all company safety rules, policies, procedures and GMPs.
  • Demonstrate a commitment and understanding of business policies and procedures.
  • Organize work area and operates equipment to achieve established efficiencies.
05/1998 to 08/2010
AOE roles in Scheduler Johnson Controls City, STATE,
  • Quality, Safety, Auditor, and Group Leader
  • Managed multiple lines, overseeing 15 or more employees / team members.
  • Performed a combination of production assembly tasks using hand tools, small power tools, and other special equipment following detailed assembly instructions, processes and procedures (written and verbal) to meet and exceed customer expectations. Read and interpret blueprints, engineering specifications, engineering drawings, and shop orders to assemble final and subassembly products. Operated within standard operating procedures (SOPs) and Job Safety Analysis (JSAs).
  • Detect and report defective materials or questionable conditions to the department supervisors. Performed first article inspection for conformance to specifications both blue print and work order.
  • Built teamwork by working with other departments, shifts, and management to meet and exceed customer expectations. Communicated regularly and effectively with co-workers, utilities, coordinators, and management and reports problems with safety, quality, processes, equipment, materials, and/or questionable conditions to the Department Supervisor. Displayed professionalism in the workplace, able to perform duties during times of stress and pressure.
  • Managed time and deliver results. Troubleshoot and provide solutions with the understanding of value-add versus non-value add activities and improve the ratio.
  • Demonstrated ability to use computer utilizing software such as Microsoft Office, Microsoft Excel, Microsoft Word, and ERP systems. Relevant knowledge to look up production orders, key parts into inventory, and use the system as a tool to assist in production.
  • Performed other assignments as directed by management. Assisted in three new project lines for customers. (GMX 210, GMX 230, Chrysler Malibu)
Expected in
Bachelor of Science: Human Resource Management
Davenport University - Holland, Michigan
Davenport University, Holland, Michigan Associate of Business Administration (with High Honor), August, 2008
Pursuing Bachelor Degree in Human Resource Management
Tri-lingual (Laotian, Thai and English)
Assembly, Blueprints, Chrysler, Employee Resource Group, Engineering Specifications, Enterprise Resource Planning, Erp, Exceed, Excel, Excellent Written And Verbal Communication Skills, First Article Inspection, Hand Tools, Inspection, Inventory, Jsas, Microsoft Excel, Microsoft Office, Microsoft Word, Ms Office, Production Assembly, Safety Analysis, Solutions, Sops, Word, Written And Verbal, Adjustments, Audits, Continuous Improvement, Gmp, Health And Safety, Its, Laboratory, Lockout/tagout, Quality Assurance, Quality Assurance Technician, Quality Processes, Safety Procedures, Sample Preparation, Sap, Testing, Training, Accounting, Batch Records, Cgmp, Customer Service, Documentation, Energetic, Etiquette, Learning Management System, Lms, Organizational Skills, Outlook, Peachtree, Peachtree Accounting, Phone Etiquette, Powerpoint, Problem Solving, Receptionist, Retail Sales, Scheduling, Self Motivated, Self-starter, Sop, Associate, Human Resource Management

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Resume Overview

School Attended

  • Davenport University

Job Titles Held:

  • Quality Assurance Technician
  • AOE roles in Scheduler


  • Bachelor of Science

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