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quality assurance technician resume example with 16+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Experienced Quality Assurance Technician focused on assisting operations with creating compliant products. Is driven and familiar with scheduling and conducting inspections to help solve production issues and maintain quality. Seasoned with 17 years of experience, Verifying products and services to meet quality standards and be free of defects. Proficient at quality inspections on both electrical and mechanical products and processes. Driven and experienced in quality, shipping, receiving and inventory. Highly skilled at optimizing workflows and maintaining QA standards. Skilled at SAP, Reading Specs, Using PDM, IHS, Smart Search, and Workman Ship Standards. Is focused, detail-oriented and dedicated to continuous improvement and helping team produce top results.

Skills
  • Trend Tracking
  • Samples Comparison
  • Routing Inspections
  • Quality Assurance Requirements
  • Specification Conformance
  • Audit Assistance
  • Consistent Procedure and Protocol Use
  • Problem Solving
  • Quality Issue Identification
  • Adaptability and Flexibility
  • Safety Compliance
  • Data Capture and Analysis
  • Problem-Solving
  • Electronic Measurement Devices
  • Documentation Skills
  • Specifications Knowledge
  • Electronic Schematics
Experience
08/2018 to Current Quality Assurance Technician Albertsons Company Inc. | Pocatello, ID,
  • Collected, analyzed and summarized data including failed processes and recalls to create accurate quality documentation.
  • Evaluated grading of product quality against published specifications to maintain consistently high-quality standards.
  • Validated quality performance by establishing product specifications.
  • Assisted with correcting systemic problems in order to eliminate errors.
  • Prepared reports to communicate results of quality inspection activities to management.
  • Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
  • Collaborated with management to discuss effective plans for resolving major quality problems.
  • Coordinated and supported on-suite audits conducted by external providers.
  • Inspected, removed and replaced malfunctioning equipment and tools to minimize workflow disruptions.
  • Used quality monitoring data management systems to compile and track performance at team and individual levels.
  • Consulted with management and personnel to educate on QA standards.
  • Determined training needs of staff and organized training interventions to achieve quality standards.
  • Compared and analyzed actual to expected results and reported deviations for resolution.
  • Secured positive customer experiences while executing effective quality assurance practices.
  • Analyzed quality assurance data to identify trends and develop and implement corrective action plans.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Extracted and organized metrics to monitor results for internal quality reports.
  • Identified performance trends to conduct gap analysis, contributing to learning solutions and support.
  • Enhanced customer satisfaction ratings by building client rapport and timely resolving crises and issues.
  • Completed routine inspections of components and products to fulfill quality assurance requirements.
  • Compared samples to standards and specifications by performing detailed measurements and tests.
  • Randomly selected products at various stages of production for evaluation.
04/2008 to 08/2018 Receiving / Shipping Inspector Lube-Tech Services, Llc | Albertville, MN,
  • Monitored, arranged and filled warehouse shelves when needed.
  • Completed receiving documents for incoming shipments.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Compared and verified identifying information of outgoing shipments.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Inspected item packaging, labels and barcodes for accuracy.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Organized storage areas to maximize movement and minimize labor.
04/2007 to 04/2008 Electro Mechanical Inspector Collins Aerospace | City, STATE,
  • Completed routine inspections of components and products to fulfill quality assurance requirements.
  • Compared samples to standards and specifications by performing detailed measurements and tests.
  • Randomly selected products at various stages of production for evaluation.
  • Collected, analyzed and summarized data including failed processes and recalls to create accurate quality documentation.
  • Noted results and entered data into SAP to track and assess trends.
  • Evaluated grading of product quality against published specifications to maintain consistently high-quality standards.
  • Validated quality performance by establishing product specifications.
  • Produced thorough reports detailing findings and proposed recommendations.
  • Used quality monitoring data management systems to compile and track performance at team and individual levels.
  • Compared and analyzed actual to expected results and reported deviations for resolution.
  • Inspected and repaired products to meet project expectations.
  • Analyzed quality assurance data to identify trends and develop and implement corrective action plans.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
08/2006 to 04/2007 Assembly Worker Collins Aerospace | City, STATE,
  • Worked at fast and steady pace to meet production goals.
  • Used hand and power tools to assemble products.
  • Kept workstation organized and orderly, making sure production parts, tools, test equipment and documentation were properly stored and maintained.
  • Followed safety procedures while working in noisy and dusty environments to operate machines and tools.
  • Performed visual final inspections and documentation prior to assembly, resulting in 100% quality of products.
  • Read tape measures, drawings, diagrams and specifications for correct assembly.
  • Documented actions by completing production and quality forms.
  • Utilized equipment to create and detect faulty products with minimal failures.
  • Set up and operated greasing equipment to lubricate components, sub-assemblies or assemblies.
  • Completed accurate assembly work by positioning and aligning components.
  • Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
  • Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
  • Performed visual and mechanical quality verifications to meet customer specifications.
  • Operated precision tools and equipment to perform dimensions without error.
  • Removed physical refuse and debris and organized tools to maintain safe work environment.
  • Monitored processes, reporting abnormalities to management team.
  • Used templates and drawings to complete product according to specifications.
  • Utilized templates and read measurements to position parts and subassemblies.
  • Suggested operational modifications to improve quality and production times and reduce costs.
Education and Training
Expected in 08/2005 to to Certification of Child Development AsS | Child Development Richland Community College, Dallas, Tx, GPA:
Expected in 08/2000 to to High School Diploma | Garland High School, Garland, TX GPA:

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Resume Overview

School Attended

  • Richland Community College
  • Garland High School

Job Titles Held:

  • Quality Assurance Technician
  • Receiving / Shipping Inspector
  • Electro Mechanical Inspector
  • Assembly Worker

Degrees

  • Certification of Child Development AsS
  • High School Diploma

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