LiveCareer-Resume

quality assurance technician resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations. I am hardworking and detail oriented. I am looking to join the Healthcare environment to purse a lifetime career.

Skills
  • Performance Monitoring
  • Compliance Assurance
  • Attentive and Observant
  • Customer Service
  • Adaptability and Flexibility
  • Team Leadership
  • Safety Assurance
  • Efficient and Detail-Oriented
Work History
04/2022 to Current
Quality Assurance Technician Advanced Drainage Systems Sebring, FL,
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Generated detailed reports outlining results and recommendations.
  • Achieved quality assurance operational objectives by preparing and implementing production, productivity and customer-service standards.
  • Routinely tested products to align temperature, specifications and ingredient levels with best practices and quality standards.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Kept eye on quality assurance information to review compliance against specifications and company standards.
  • Audited internal activities and conducted thorough inspections.
  • Monitored and controlled temperature of products.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
06/2021 to 02/2022
Assistant Manager El Pollo Loco Holdings Huntington Park, CA,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
  • Created and implemented policies to achieve customer satisfaction and maintain food service standards.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Interacted positively with customers while promoting hotel facilities and services.
  • Actively participated in ongoing customer service programs to build sales and rapport in community.
03/2020 to 06/2021
Team Member Masterbrand Cabinets Inc. Kinston, NC,
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Resolved issues quickly to maintain productivity goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
02/2019 to 02/2020
Team Member Masterbrand Cabinets Inc. Sioux Falls, SD,
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Carried out day-day-day duties accurately and efficiently.
  • Assessed and sorted items into containers or designated areas according to classification, size and condition.
  • Stacked items according to weights, sizes, types and picking priorities.
  • Loaded, unloaded and transferred materials using standard warehouse equipment, taking additional precaution when moving fragile items.
Education
Expected in 05/2022
High School Diploma:
Bellevue East High School - Bellevue, Nebraska,
GPA:
Additional Information
Languages
Spanish:
Professional Working
Negotiated:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Bellevue East High School

Job Titles Held:

  • Quality Assurance Technician
  • Assistant Manager
  • Team Member
  • Team Member

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: