Quality Assurance Technician Resume Example
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QUALITY ASSURANCE TECHNICIAN
Professional Summary
Technical Administrator adept at documentation management, developing schedules and overseeing team operations. Well-versed in managing workflow and delegating tasks to meet objectives. Offering 4+ years of quality and documentation expertise with proven history or hard work and dependability.
Skills
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Work History
Quality Assurance Technician | 10/2015 to Current
Kik Custom Products - Torrance , CA
Kik Custom Products - Torrance , CA
- Evaluated samples against standards by completing measurements, visual inspections and other established tests
- Helped uncover and fix production problems in order to reduce overall defect rates
- Performed thorough inspections of incoming materials and outgoing products
- Analyzed technical drawings and manufacturers' instructions to troubleshoot problems in functional and control systems
- Inspected finished products for overall quality and adherence to MCI and ISO 9001 specifications
- Maintained and improved product quality by completing computerized, paper and visual audits
- Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to ensure sales contract compliance
- Generated detailed data outlining results and recommendations
- Documented findings and entered into FLAGS software for tracking
- Inspected finished defect rework for overall quality and adherence to MCI specifications
- Collected and modeled data to evaluate trends using Quality-At-Source lean manufacturing processes
Entertainer/Event Coordinator | 07/2002 to Current
Alterra Mountain Co - Laguna Hills , CA
Alterra Mountain Co - Laguna Hills , CA
- Provided mobile disc jockey, karaoke, trivia, interactive game show, live music and emcee services to a variety of clients and customers
- Organized and coordinated special events while focusing on delivering superior customer service
- Managed event logistics and operations, including support staff, vendor services and volunteers
- Worked closely with customers to meet goals, maintain deadlines and resolve complaints or service issues
- Managed administrative logistics of event planning, including contract signing, fee collection, event booking and event promotions
- Fostered relationships with local and national event suppliers to obtain best price, quality, and delivery of products
- Ensured smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
- Performed various administrative functions, including filing paperwork, mail services and bookkeeping
- Worked with a large variety of customers to understand requirements and provide exceptional customer service
- Monitored social media and online sources for industry trends
- Kept track of event finances, including initial deposits, due payments and final balances
- Negotiated and worked with venues and vendors to carry out event objectives
- Interfaced with clients to understand event objectives
- Spoke intelligently and enthusiastically regarding current music and performers to engage and entertain listeners
- Researched market competitors and trends to formulate new business plans
- Improved customer satisfaction by resolving critical issues quickly and efficiently
- Hired and trained employees and evaluated individual job performance
- Recruited and hired talented staff to fill key positions
- Coordinated schedules and time lines for all events
Bartender | 01/2011 to 10/2015
Jackson's Bar - City , STATE
Jackson's Bar - City , STATE
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
- Took customer orders and capitalized on opportunities to sell special beverage and food options
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
Education
Barnesville High School - City, State | High School Diploma05/1988
Minnesota State University - Moorhead - City, StateMusic Industry/Business Management
Affiliations
- Member, IAMAW Local W-384, 2016 to Current
- IAMAW Local W-384 Auditor, 3/2019 to Current
- President ND US Air Force Academy Parents Group, 5/2019 to Current
- Volunteer/Fundraiser for The Arthritis Foundation, 2014 to Current
- Volunteer/Fundraiser for Pembina County Relay for Life, 2011 to Current
- Volunteer/Fundraiser for Cowboy Up for Cancer, 2009 to Current
- Coach, Walhalla Elementary Boys Basketball, 2011 to 2013
- Entertainment Committee Chair, Pembina County Relay for Life, 2012
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Resume Overview
School Attended
- Barnesville High School
- Minnesota State University - Moorhead
Job Titles Held:
- Quality Assurance Technician
- Entertainer/Event Coordinator
- Bartender
Degrees
- Barnesville High School - City , State | High School Diploma
Minnesota State University - Moorhead - City , State
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