Quality Assurance Technician resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Technical Administrator adept at documentation management, developing schedules and overseeing team operations. Well-versed in managing workflow and delegating tasks to meet objectives. Offering 4+ years of quality and documentation expertise with proven history or hard work and dependability.

  • Documentation expertise
  • Schedule coordination
  • Policy interpretation
  • Blueprint and schematic understanding
  • Equipment maintenance
  • Mechanical Aptitude
  • Safety and compliance
  • Skilled motivator
  • Problem solving ability
  • Extremely organized
  • Computer proficient
  • Auditing
Work History
Quality Assurance Technician, 10/2015 to Current
Kik Custom ProductsTorrance, CA,
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests
  • Helped uncover and fix production problems in order to reduce overall defect rates
  • Performed thorough inspections of incoming materials and outgoing products
  • Analyzed technical drawings and manufacturers’ instructions to troubleshoot problems in functional and control systems
  • Inspected finished products for overall quality and adherence to MCI and ISO 9001 specifications
  • Maintained and improved product quality by completing computerized, paper and visual audits
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to ensure sales contract compliance
  • Generated detailed data outlining results and recommendations
  • Documented findings and entered into FLAGS software for tracking
  • Inspected finished defect rework for overall quality and adherence to MCI specifications
  • Collected and modeled data to evaluate trends using Quality-At-Source lean manufacturing processes
Entertainer/Event Coordinator, 07/2002 to Current
Alterra Mountain CoLaguna Hills, CA,
  • Provided mobile disc jockey, karaoke, trivia, interactive game show, live music and emcee services to a variety of clients and customers
  • Organized and coordinated special events while focusing on delivering superior customer service
  • Managed event logistics and operations, including support staff, vendor services and volunteers
  • Worked closely with customers to meet goals, maintain deadlines and resolve complaints or service issues
  • Managed administrative logistics of event planning, including contract signing, fee collection, event booking and event promotions
  • Fostered relationships with local and national event suppliers to obtain best price, quality, and delivery of products
  • Ensured smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
  • Performed various administrative functions, including filing paperwork, mail services and bookkeeping
  • Worked with a large variety of customers to understand requirements and provide exceptional customer service
  • Monitored social media and online sources for industry trends
  • Kept track of event finances, including initial deposits, due payments and final balances
  • Negotiated and worked with venues and vendors to carry out event objectives
  • Interfaced with clients to understand event objectives
  • Spoke intelligently and enthusiastically regarding current music and performers to engage and entertain listeners
  • Researched market competitors and trends to formulate new business plans
  • Improved customer satisfaction by resolving critical issues quickly and efficiently
  • Hired and trained employees and evaluated individual job performance
  • Recruited and hired talented staff to fill key positions
  • Coordinated schedules and time lines for all events
Bartender, 01/2011 to 10/2015
Jackson's BarCity, STATE,
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
  • Took customer orders and capitalized on opportunities to sell special beverage and food options
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
High School Diploma: , Expected in 05/1988
Barnesville High School - Barnesville, MN
: Music Industry/Business Management, Expected in
Minnesota State University - Moorhead - Moorhead, MN
  • Member, IAMAW Local W-384, 2016 to Current
  • IAMAW Local W-384 Auditor, 3/2019 to Current
  • President ND US Air Force Academy Parents Group, 5/2019 to Current
  • Volunteer/Fundraiser for The Arthritis Foundation, 2014 to Current
  • Volunteer/Fundraiser for Pembina County Relay for Life, 2011 to Current
  • Volunteer/Fundraiser for Cowboy Up for Cancer, 2009 to Current
  • Coach, Walhalla Elementary Boys Basketball, 2011 to 2013
  • Entertainment Committee Chair, Pembina County Relay for Life, 2012

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Barnesville High School
  • Minnesota State University - Moorhead

Job Titles Held:

  • Quality Assurance Technician
  • Entertainer/Event Coordinator
  • Bartender


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: