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Quality Assurance Technician Resume Example

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QUALITY ASSURANCE TECHNICIAN
Professional Summary

Technical Administrator adept at documentation management, developing schedules and overseeing team operations. Well-versed in managing workflow and delegating tasks to meet objectives. Offering 4+ years of quality and documentation expertise with proven history or hard work and dependability.

Skills
  • Documentation expertise
  • Schedule coordination
  • Policy interpretation
  • Blueprint and schematic understanding
  • Equipment maintenance
  • Mechanical Aptitude
  • Safety and compliance
  • Skilled motivator
  • Problem solving ability
  • Extremely organized
  • Computer proficient
  • Auditing
Work History
Quality Assurance Technician | 10/2015 to Current
Motor Coach Industries International Inc. - Pembina, ND
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests
  • Helped uncover and fix production problems in order to reduce overall defect rates
  • Performed thorough inspections of incoming materials and outgoing products
  • Analyzed technical drawings and manufacturers' instructions to troubleshoot problems in functional and control systems
  • Inspected finished products for overall quality and adherence to MCI and ISO 9001 specifications
  • Maintained and improved product quality by completing computerized, paper and visual audits
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to ensure sales contract compliance
  • Generated detailed data outlining results and recommendations
  • Documented findings and entered into FLAGS software for tracking
  • Inspected finished defect rework for overall quality and adherence to MCI specifications
  • Collected and modeled data to evaluate trends using Quality-At-Source lean manufacturing processes
Entertainer/Event Coordinator | 07/2002 to Current
Self-Employed - Walhalla, ND
  • Provided mobile disc jockey, karaoke, trivia, interactive game show, live music and emcee services to a variety of clients and customers
  • Organized and coordinated special events while focusing on delivering superior customer service
  • Managed event logistics and operations, including support staff, vendor services and volunteers
  • Worked closely with customers to meet goals, maintain deadlines and resolve complaints or service issues
  • Managed administrative logistics of event planning, including contract signing, fee collection, event booking and event promotions
  • Fostered relationships with local and national event suppliers to obtain best price, quality, and delivery of products
  • Ensured smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
  • Performed various administrative functions, including filing paperwork, mail services and bookkeeping
  • Worked with a large variety of customers to understand requirements and provide exceptional customer service
  • Monitored social media and online sources for industry trends
  • Kept track of event finances, including initial deposits, duepayments and final balances
  • Negotiated and worked with venues and vendors to carry out event objectives
  • Interfaced with clients to understand event objectives
  • Spoke intelligently and enthusiastically regarding current music and performers to engage and entertain listeners
  • Researched market competitors and trends to formulate new business plans
  • Improved customer satisfaction by resolving critical issues quickly and efficiently
  • Hired and trained employees and evaluated individual job performance
  • Recruited and hired talented staff to fill key positions
  • Coordinated schedules and time lines for all events
Bartender | 01/2011 to 10/2015
Jackson's Bar - Walhalla, ND
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
  • Took customer orders and capitalized on opportunities to sell special beverage and food options
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
Education
Barnesville High School - Barnesville, MN | High School Diploma05/1988
Minnesota State University - Moorhead - Moorhead, MNMusic Industry/Business Management
Affiliations
  • Member, IAMAW Local W-384, 2016 to Current
  • IAMAW Local W-384 Auditor, 3/2019 to Current
  • President ND US Air Force Academy Parents Group, 5/2019 to Current
  • Volunteer/Fundraiser for The Arthritis Foundation, 2014 to Current
  • Volunteer/Fundraiser for Pembina County Relay for Life, 2011 to Current
  • Volunteer/Fundraiser for Cowboy Up for Cancer, 2009 to Current
  • Coach, Walhalla Elementary Boys Basketball, 2011 to 2013
  • Entertainment Committee Chair, Pembina County Relay for Life, 2012
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Resume Overview

Companies Worked For:

  • Motor Coach Industries International Inc.
  • Self-Employed
  • Jackson's Bar

School Attended

  • Barnesville High School
  • Minnesota State University - Moorhead

Job Titles Held:

  • Quality Assurance Technician
  • Entertainer/Event Coordinator
  • Bartender

Degrees

  • Barnesville High School - Barnesville , MN | High School Diploma
    Minnesota State University - Moorhead - Moorhead , MN

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